[Ginsberg] said the airline told him it took action in part because he allegedly sought compensation after booking reservations on full flights, knowing he would be bumped to another flight. Aside from that, the SCOTUS case is all about "whether the Airline Deregulation Act preempts claims against airlines alleging a violation of the implied covenant of good faith and fair dealing." Will be interesting to hear how they rule. |
Originally Posted by DelrayChris
(Post 21895342)
The guy is/was an incessant complainer who apparently "gamed" the system, knowing he would have cause to make complaints and ask for compensation.
Aside from that, the SCOTUS case is all about "whether the Airline Deregulation Act preempts claims against airlines alleging a violation of the implied covenant of good faith and fair dealing." Will be interesting to hear how they rule. The guy is clearly an excessive complainer, but the flow of compensation should have been stemmed long before DL/NW ever got to the point of cancelling his account because he received too much. A simple "we must respectfully decline your request for compensation" would have sufficed, but DL/NW let it get out of hand. That's like giving your kid a cupcake every time he asks ten times a day, and then 6 months later telling him it's his fault he's fat. You've taught him with every cupcake that when he asks for another, he'll get it. You've created the monster when you had the opportunity all along to quit (metaphorically) feeding it. |
Transcript of the oral arguments for those who are interested.
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Originally Posted by davisew
(Post 21896592)
Transcript of the oral arguments for those who are interested.
So if some airline really were crazy enough to systematically turn on its most lucrative and loyal customers, surely, the market would solve that. And, of course, if a bunch of airlines did it, the Department of Transportation stands ready to police that. |
That's an interesting read.
I wonder how much DL has spent on this case? |
Interesting read at http://caselaw.findlaw.com/us-9th-circuit/1021505.html. While reading this, I discovered that several airlines have used the Airline De-reg Act to get out of paying all sorts of legitimate consumer claims and that recently the Supreme Court has been much better at making sure they dont' continue to do so.
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Gaming the System
Perhaps he was gaming the system. A former airline Gate Agent told me about some people who playing the bumping rules for their benefit. He described an attorney who bought first class refundable fares for himself and his family during holiday periods with the intention of getting bumped. If he did not get a bump they would get their tickets refunded. If they were they would try for a second bump and on and on all day. They never did fly.
I could understand how an airline would cancel you account for that kind of behavior. |
Just Got Tired Of Him
Seems this guy does not know how to play nice. I'm fine with him not on any of of my DL flights.
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Originally Posted by Exec_Plat
(Post 21895052)
...and I'll bet he has a legal brief with a caclulation on how many 'today miles' he should receive to equal the miles they took back then.
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I think we are all looking for ways to get benefits out of flying. I know I complained occasionally when I was a NW top tier. I know there were times, I certainly had problems 2-3 times per year.
Now that I think back, I should have complained more than I did. |
Originally Posted by jzumrick
(Post 21896973)
Perhaps he was gaming the system. A former airline Gate Agent told me about some people who playing the bumping rules for their benefit. He described an attorney who bought first class refundable fares for himself and his family during holiday periods with the intention of getting bumped. If he did not get a bump they would get their tickets refunded. If they were they would try for a second bump and on and on all day. They never did fly.
I could understand how an airline would cancel you account for that kind of behavior. Seems this elite had the brilliant idea to book multiple F fares, then cancel the tickets so she would be certain to receive UG's on her coach class fares. In this case, AA cut her off and sent her a bill for $20K.... http://elliott.org/blog/can-this-tri...es-want-20000/ |
Anyone have a photo of this guy? He should be the official face of the "How Much Compensation Did You Receive" thread. I hope he doesn't get a single Skypeso refunded.
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Complain too much, get kicked out
Rabbi fails in bid to sue airline for taking away his frequent flier privileges because he complained 24 times in seven months
http://www.dailymail.co.uk/news/arti...-24-times.html |
I don't interpret the article as saying that the lawsuit has failed totally, especially since the last line says that a ruling is expected later. At best, some parts of the lawsuit seem to have been thrown out.
It's nice to see the NW 747-400s, WorldPerks logo, and other PMNW remembrances, including the photo with all the NW aircraft lined up and parked at gates, presumably at MSP. |
Originally Posted by MSPeconomist
(Post 21898696)
It's nice to see the NW 747-400s, WorldPerks logo, and other PMNW remembrances, including the photo with all the NW aircraft lined up and parked at gates, presumably at MSP.
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