Will delta honor a pricing glitch?
#91
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Join Date: Sep 2007
Location: BOS
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Man I was bored at work yesterday and still somehow missed out on the excitement. Would've been curious as to what kind of deals were showing up out of BOS.
#93
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
some things you can do are:
1) set up alerts on slickdeals for each of the major airlines. You might get a lot of false positives but this would have alerted you
2) set up feedly to track the major blogs. this got posted to dansdeals
beyond that i can't think of much beyond spending 24/7 in mileage run forum
#94
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Stupid me was trying (unsuccessfully) to book an award ticket while this was going on yesterday... the website kept giving an error when it would try to give an award price. This was a standard domestic ticket too. Guess I should've just tried booking for cash.
#97
Join Date: Apr 2005
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Posts: 2,141
I was so close- kept getting repricing after entering payment info on the .nl site… Was so close to grabbing some great deal- BOS-HNL in first for $119 was the best I saw.
#99
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Has DL announced how many of the mistake fare tickets were sold during the two hour or so period of the glitch? I'm seeing surprisingly bad availability for some trips I need to book.
#101
Join Date: Aug 2004
Location: XNA
Programs: Delta KM/DM, Hyatt GP Plat, HHonors Gold
Posts: 328
From what I've read this morning, the .nl tickets were canceled and emails to that effect were sent out overnight. Hopefully that makes you feel a little better.
#102
Join Date: Feb 2013
Posts: 64
I'm still puzzled. Best Buy was allowed to cancel my order for a $3999 TV
mistakenly priced to $999. All they offered was a $100 Best Buy gift card
as an apology.(only after I complained... and only because I had silver
status for spending almost $5000 at Best Buy the previous year) Because
of this, I have switched all my electronic purchases to Amazon and B&H
for the last year.
However, Delta is eating the losses for selling $999 ticket at $27. While
I do appreciate that they are honoring my ticket, I just don't see the logic
in this. Even if Delta choose not to honor it, I will have no choice but to
continue to fly with them.... since they are the sole airline at my local
airport. What am I gonna do? Drive or take Amtrak?
mistakenly priced to $999. All they offered was a $100 Best Buy gift card
as an apology.(only after I complained... and only because I had silver
status for spending almost $5000 at Best Buy the previous year) Because
of this, I have switched all my electronic purchases to Amazon and B&H
for the last year.
However, Delta is eating the losses for selling $999 ticket at $27. While
I do appreciate that they are honoring my ticket, I just don't see the logic
in this. Even if Delta choose not to honor it, I will have no choice but to
continue to fly with them.... since they are the sole airline at my local
airport. What am I gonna do? Drive or take Amtrak?
#103
Join Date: Aug 2004
Location: XNA
Programs: Delta KM/DM, Hyatt GP Plat, HHonors Gold
Posts: 328
Can't SDC on glitch fare?
During the pricing glitch yesterday morning, I used Expedia.ca to book a flight to HNL leaving tomorrow morning. I'm within the SDC window now and tried to change flights on DL.com but got an error that changes couldn't be made online. I called the PM line and the agent tried everything she knew to do before finally asking if this was "one of those glitch fares". I told her it was, and she told me that I wouldn't be able to make any changes because of that, including SDC.
I'll ask about it at the airport tomorrow morning and see what they say there. It's not a big deal either way, but thought I'd share what I was told.
I'll ask about it at the airport tomorrow morning and see what they say there. It's not a big deal either way, but thought I'd share what I was told.
#104
Original Poster
Join Date: Jun 2013
Location: NYC
Posts: 937
http://money.cnn.com/2013/12/26/news...source=cnn_bin
reading the comments section is quite amusing. I forget most people aren't on flyertalk and really dont get the airline industry at all.
reading the comments section is quite amusing. I forget most people aren't on flyertalk and really dont get the airline industry at all.
#105
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Location: BOS/ORH
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However, Delta is eating the losses for selling $999 ticket at $27. While I do appreciate that they are honoring my ticket, I just don't see the logic in this. Even if Delta choose not to honor it, I will have no choice but to continue to fly with them.... since they are the sole airline at my local airport. What am I gonna do? Drive or take Amtrak?