Broken Record: Boarding Zones - Delta Policy Not to Enforce
#76
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,657
I think Sky and Zone 1 should not use the Sky Priority lane; because they do, when Zone 1 is boarding and an F pax shows up, there's no priority access. By limiting the "bypass lane" to F (who go first anyway), or anyone from an earlier priority group than the one currently boarding, proper priority would be maintained.
This could also help keep the gate lice away from that lane.
This could also help keep the gate lice away from that lane.
I still think F should board first, because by the time the whole plane has boarded (especially a 100% full flight and/or a 757/767), there are a ton of people in the jetway and in the aisle of the plane. Sure, F has its own bin space. But if the jetway and the aisle on the plane are jammed up like traffic on a Friday afternoon, it's frustrating. Especially by the time the FAs put all their bags in the F bins. And there's always that person in F that has tons of bags and takes up a ton of space, or the person back in Y who shuffles down the aisle (since it moves so slowly), sees an open spot over the last row of F, and then hoists & shoves in one quick motion as they cross the F to Y threshold. I see it all the time, like it's something they practice. I don't see why that's not policed. Although, if the whole of F are seated and Y is totally out of space, and there is still space in F, I don't have a problem.
#77
Join Date: Dec 2010
Location: Los Angeles
Programs: Delta, American
Posts: 16
This from from ATL-LAX (DL 2355) FA placed coach passengers carry-on in F class. Then F class passenger arrived and was told they'd have to check their bag.
Today from LAX-ATL F class boarding was announced along with Sky Priority, one big CF at the boarding area.
Today from LAX-ATL F class boarding was announced along with Sky Priority, one big CF at the boarding area.
#78
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
The Alaska display lists all boarding zones from the beginning, so you can see when your zone will board -- it just changes the highlighting to (clearly) indicate which zones are boarding/have boarded. For Delta, they'd need five fields and should use the same code ("PREM", "SKY", "ZONE 1", "ZONE 2", and "ZONE 3") as on the boarding pass.
#79
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
DL needs to give people a place to go, and a place to stand when they want to arrive early to be sure that they get bin space. People are absolutely going to do this, so better to create an organized way to handle the reality, and to allow F and SKY to board easily.
I see 4 lines, separated by rope, that you can get in and wait in as early as you want to: F, SKY, Zone 1, Zones 2 through whatever they have.
#80
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Agreed, but the ropes need to be long. Part of the problem now is the rope is short, so you have to work your way through the people who are standing where the rope starts.
#81
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
@ the gates in MCO where the ropes are long, the boarding is smoother. Too often the ropes are short snd people try to crowd in tight by the scanner.
#82
Join Date: Jan 2010
Location: Boston, MA
Programs: DL Diamond, HHonors Diamond, National Executive Elite
Posts: 2,360
To be frank, I don't even remember the last time I boarded a plane that had both lanes, or that were used properly. IME, the GA has everyone line up in the side that lines up best with the scanner. If the sign points left for SP and right for general boarding, and the SP carpet is on the left side, and the scanner is closer to the left side, the whole plane boards through the left side, and vice versa (I don't know if I explained that well, but I hope you all get what I'm trying to say).
#83
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
This is DL marketing at its finest - slice that Ham Sandwich razor thin.
How renaming the boarding sequence as: "Firsty-First" "Second First" and then "First?" Make everyone feel special and then tie it in with an AX card.
#84
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
Why not 1, 1.1, 1.11, 1.111, etc.? However, I like firsty-first too.
#85
Suspended
Join Date: Nov 2009
Location: NY
Programs: DL DIA, HHonors DIA, Marriott PlA
Posts: 161
PLEASE---Enforce the boarding zones-rules!!!
Delta---I implore you to enforce the boarding rules. As a DIA and usually sitting up front 95% of the time, I'm tired of fighting my way past the gate lice to board. I'm tired of other DIA-PLA-GLD-SLV boarding when first is called instead of SKY. If the GA's would just send the folks away, and delta was consistant, this would stop.
PLEASE ENFORCE THE BOARDING ZONES!!!!!!!!!
PLEASE ENFORCE THE BOARDING ZONES!!!!!!!!!
Last edited by RSSrsvp; Dec 17, 2013 at 9:01 am Reason: Merged into existing thread on the same subject
#86
Join Date: Dec 2012
Programs: DL Platinum; DL Platinum Card
Posts: 55
Not only should they enforce the boarding rules, but also they should rename the zones. People who have Zone 1 believe they are 1st to board. It's confusing for non-FF. Technically, they are Zone 3.
#88
Join Date: Sep 2013
Location: Atlanta GA
Programs: DL FO, HH Ag
Posts: 57
#89
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
They can't do this because then they wouldn't be able to advertise "Zone 1 priority boarding" as an Amex benefit. "Zone 3 after over half the plane has already boarded" doesn't have the same ring to it.
#90
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,782
Delta---I implore you to enforce the boarding rules. As a DIA and usually sitting up front 95% of the time, I'm tired of fighting my way past the gate lice to board. I'm tired of other DIA-PLA-GLD-SLV boarding when first is called instead of SKY. If the GA's would just send the folks away, and delta was consistant, this would stop.
PLEASE ENFORCE THE BOARDING ZONES!!!!!!!!!
PLEASE ENFORCE THE BOARDING ZONES!!!!!!!!!