MQM for $$$ + pay with miles
Dec 12, 2013, 2:11 pm
#1
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
MQM for $$$ + pay with miles
Searched for this but didn't find anything.
Purchased FC using "Pay with Miles" and $$$ for a flight DTW-SAN-DTW. Left last Sunday, returned yesterday. Used 40,000 miles to reduce fare to $500+.
Have not yet received any credit for either flight, although the return SAN to DTW didn't arrive until yesterday afternoon.
For the first flight (just requested credit and took a screen shot of the response). For the first flight under total miles it says "Code Q." For the return flight it says "Code 3" (which I think means still processing the second flight.)
Both flights show First Class (A) on the boarding passes.
Was using the "Pay with Miles tickets booked in First or Business Class are eligible for mileage accrual, Medallion Qualification Segments and Medallion Qualifcation Miles" and the receipt page when I booked the reservation showed that I would receive MQM including the FC bonus.
So... any idea why MQM is not yet posted for at least first leg of the flight? Way past normal posting time.
If I will need to contact Delta directly, any particular person (with email) that anyone can recommend?
If this isn't clear enough for a response, let me know and I'll try to add any missing details.
Purchased FC using "Pay with Miles" and $$$ for a flight DTW-SAN-DTW. Left last Sunday, returned yesterday. Used 40,000 miles to reduce fare to $500+.
Have not yet received any credit for either flight, although the return SAN to DTW didn't arrive until yesterday afternoon.
For the first flight (just requested credit and took a screen shot of the response). For the first flight under total miles it says "Code Q." For the return flight it says "Code 3" (which I think means still processing the second flight.)
Both flights show First Class (A) on the boarding passes.
Was using the "Pay with Miles tickets booked in First or Business Class are eligible for mileage accrual, Medallion Qualification Segments and Medallion Qualifcation Miles" and the receipt page when I booked the reservation showed that I would receive MQM including the FC bonus.
So... any idea why MQM is not yet posted for at least first leg of the flight? Way past normal posting time.
If I will need to contact Delta directly, any particular person (with email) that anyone can recommend?
If this isn't clear enough for a response, let me know and I'll try to add any missing details.
Dec 12, 2013, 2:14 pm
#2
Original Member
Join Date: May 1998
Location: DFW,TX USA
Programs: Lifetime Platinum Marriott
Posts: 1,568
May be slow processing and/or something has to fail on it first before it post correctly.
For response, I find that the @DeltaAssist on twitter to be fastest, easiest especially for something that is semi-standard like this.
Make sure you follow them first so they can DM you.
For response, I find that the @DeltaAssist on twitter to be fastest, easiest especially for something that is semi-standard like this.
Make sure you follow them first so they can DM you.
Dec 12, 2013, 2:15 pm
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
Wait a few days until the return posts. This might correct itself or, at worst, you contact DL once rather than twice to get the 150% MQMs.
Dec 12, 2013, 2:50 pm
#4
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
Searched for this but didn't find anything.
Purchased FC using "Pay with Miles" and $$$ for a flight DTW-SAN-DTW. Left last Sunday, returned yesterday. Used 40,000 miles to reduce fare to $500+.
Have not yet received any credit for either flight, although the return SAN to DTW didn't arrive until yesterday afternoon.
For the first flight (just requested credit and took a screen shot of the response). For the first flight under total miles it says "Code Q." For the return flight it says "Code 3" (which I think means still processing the second flight.)
Both flights show First Class (A) on the boarding passes.
Was using the "Pay with Miles tickets booked in First or Business Class are eligible for mileage accrual, Medallion Qualification Segments and Medallion Qualifcation Miles" and the receipt page when I booked the reservation showed that I would receive MQM including the FC bonus.
So... any idea why MQM is not yet posted for at least first leg of the flight? Way past normal posting time.
If I will need to contact Delta directly, any particular person (with email) that anyone can recommend?
If this isn't clear enough for a response, let me know and I'll try to add any missing details.
Purchased FC using "Pay with Miles" and $$$ for a flight DTW-SAN-DTW. Left last Sunday, returned yesterday. Used 40,000 miles to reduce fare to $500+.
Have not yet received any credit for either flight, although the return SAN to DTW didn't arrive until yesterday afternoon.
For the first flight (just requested credit and took a screen shot of the response). For the first flight under total miles it says "Code Q." For the return flight it says "Code 3" (which I think means still processing the second flight.)
Both flights show First Class (A) on the boarding passes.
Was using the "Pay with Miles tickets booked in First or Business Class are eligible for mileage accrual, Medallion Qualification Segments and Medallion Qualifcation Miles" and the receipt page when I booked the reservation showed that I would receive MQM including the FC bonus.
So... any idea why MQM is not yet posted for at least first leg of the flight? Way past normal posting time.
If I will need to contact Delta directly, any particular person (with email) that anyone can recommend?
If this isn't clear enough for a response, let me know and I'll try to add any missing details.
There are a lot of reports of miles posted in inaccurate manner recently. I recently emailed through the comment/complain tab, skymiles, request miles for past trip. Got fixed within a matter of hours.
Dec 12, 2013, 3:55 pm
#5
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
Makes sense... will wait until Monday before contacting them. And maybe by then I'll find my screen shot of the original purchase page showing the MQMs for my partial "pay with miles" purchase. Pretty sure I took one.
Dec 12, 2013, 3:56 pm
#6
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
Do like the "fixed within a matter of hours" part. Encouraging. Thanks for sharing the experience.
Dec 12, 2013, 5:39 pm
#7
Join Date: Aug 2008
Location: MCO
Programs: DL-DM/1MM, HILTON-DIA, .HYATT-DIA/GLOB , IHG-PLT,HERTZ 5*, NATIONAL ES
Posts: 8,691
Had the same issue over Thsmksgiving. Give it a few dsys, if no change, give them a call. Mine were fixed immediately. Same deal A fare on pay with miles.
Dec 12, 2013, 6:06 pm
#8
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
Another good note... thanks for the detail. I'll get the ducks in order, ready to quack if the MQMs (that will get me to Platinum for 2014) do not appear by Monday.
Dec 12, 2013, 7:43 pm
#9
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
An update on "Request Mileage Credit Verification"
Will report again next week on when/how miles are credited.
Dec 13, 2013, 7:39 am
#11
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
Suspect it is not so much difficult as something not high on the priority list among other work in progress. At least from my professional experience, that's often how these things play out. Not enough people experiencing the problem overall, so less attention to a fix.
Dec 13, 2013, 9:38 am
#12
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
I am having similar problems for segments that were upgraded to RU or OU inventory... Hopefully it gets corrected but it's not looking promising right now.
Dec 13, 2013, 10:35 am
#13
Original Poster
Join Date: May 2004
Location: Marshall, MI
Programs: Delta PM, HH Silver, Marriott Rewards
Posts: 431
Crazyhotelguy... should have asked earlier but can you tell us who you called that got you the fix? I see we have another person signing on here with the same problem.
Dec 13, 2013, 11:17 am
#14
Join Date: Oct 2009
Programs: Delta GM, AA Gold
Posts: 65
How to do PWM correctly?
May be a remedial question, but I didn't want to get it wrong for future bookings.
To be able to get the MQM's using PWM, are you supposed to:
1) Select the coach flight.
2) At the pay screen, select "upgrade to F for $XXX."
3) Pay with miles for the upgrade cost
4) See the miles roll in?
The reason I ask is, I was testing this out on a recent booking and the upgrade cost was $350 each way. F fare was $1,575. It seems that I can put in to deduct much more than $700 and still get the MQM's and am not sure if this is normal or not. I mean, all I had to pay was $175 + 140,000 miles and I can still earn miles?
To be able to get the MQM's using PWM, are you supposed to:
1) Select the coach flight.
2) At the pay screen, select "upgrade to F for $XXX."
3) Pay with miles for the upgrade cost
4) See the miles roll in?
The reason I ask is, I was testing this out on a recent booking and the upgrade cost was $350 each way. F fare was $1,575. It seems that I can put in to deduct much more than $700 and still get the MQM's and am not sure if this is normal or not. I mean, all I had to pay was $175 + 140,000 miles and I can still earn miles?
Dec 13, 2013, 11:23 am
#15
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
May be a remedial question, but I didn't want to get it wrong for future bookings.
To be able to get the MQM's using PWM, are you supposed to:
1) Select the coach flight.
2) At the pay screen, select "upgrade to F for $XXX."
3) Pay with miles for the upgrade cost
4) See the miles roll in?
The reason I ask is, I was testing this out on a recent booking and the upgrade cost was $350 each way. F fare was $1,575. It seems that I can put in to deduct much more than $700 and still get the MQM's and am not sure if this is normal or not. I mean, all I had to pay was $175 + 140,000 miles and I can still earn miles?
To be able to get the MQM's using PWM, are you supposed to:
1) Select the coach flight.
2) At the pay screen, select "upgrade to F for $XXX."
3) Pay with miles for the upgrade cost
4) See the miles roll in?
The reason I ask is, I was testing this out on a recent booking and the upgrade cost was $350 each way. F fare was $1,575. It seems that I can put in to deduct much more than $700 and still get the MQM's and am not sure if this is normal or not. I mean, all I had to pay was $175 + 140,000 miles and I can still earn miles?
Remember too that PWM only gives you about one cent per mile. IMO the pay for the upgrade with miles makes most sense when you need the coach fare receipt for reimbursement.