davetravels

I'm on YOUR side of the UG issue, but, I'd say that you're stretching things a little. What matters is what the company thinks and wants to do about it. They obviously and CLEARLY don't care about the entire issue!

telloh

It is the gate agent's job responsibility to allocate the upgrades. He is the one with the authority to give any passenger an upgrade. If he doesn't follow company policy, that is a job performance issue, but he isn't breaking any law.

The "theft" argument is silly. Nothing is being stolen. No seat is legally the property of any passenger, nor does any passenger have a legal right to sit in any seat, regardless of any upgrade policy. Delta's upgrade policy also isn't a contract. No upgrade is ever guaranteed. It is exactly what you call it: a policy (not a right).

FlyingUnderTheRadar

I am not sure I would call it theft but misappropriation of company assets might be appropriate. As in where my asssits and where employee's asssits .

PaulInTheSky

I don't understand what the first GA was thinking about. If all he wanted was to get the non-rev on board, while the other GA cleared the OP, then he must have known he didn't have the control over the upgrade list, right? If so, then how could he be so confident to argue with the OP about the last FC seat when the second GA cleared that to him? If I were the other GA who cleared the upgrade, then I would have reported the first GA to the station manager and he would have got canned next day morning.

firstmob

Is there any proof it was a non- rev psgr?

lucycan

Forgive me but I'm a bit lost here. This thread is saying its common for the GA to give upgrades to stand by employees rather than the folks on the upgrade list? And you would know this only by the fact that you are, say first on the list with 1 or 2 seats left and then you don't clear? Thanks!

AdamDunn32

It's speculation plus the lack of understanding that standby lists often contain many revenue pax after the last FC seat has been cleared.

HongKonger

And I can see DL taking the UG list off the GIDS.

HongKonger

It's theft no matter if DL chooses to pursue it, but I agree nothing comes of it unless DL starts caring.

HongKonger

Ignorantia legis non excusat. You have the right to be incorrect as well as a sucker. You don't have non-rev privileges by any chance, do you?

DeltaFan4Now

In the grand scheme of things, that will be a big net negative for the GAs - a return to the bad old days. On some flights they'll constantly have 52 people in line asking where they are on the list. "Did my upgrade clear yet?". Yikes...

james318

So what we have is a bunch of people calling theft, some calling for the removal of the GA from their jobs, all based on speculation, with little facts, while Delta's official policy on the matter is being stated differently by those that "were told by Delta..."

Yeah, typical Delta forum.

aubreyfromwheaton

There is no policy. There is only history. as in "this is how we do it here"....

Ive seen GA go back to Y and pull a DM to F. Ive gotten UG as lowly FO by waiting and begrudgingly given the UG.

Zero consistency.

KevinDTW

I'm confused too -- I understood OP to say that his name appeared on the Cleared list indicating "Up" telling him that his UG was confirmed. Then he goes to board with his original BP expecting the scanner to spit out his new FC BP, only to be told by the GA that his UG didn't come through.

I always thought the automated upgrade list as displayed on the GIDS was precisely to remove discretion from the GA's (no upgrades for friends, flirters, or just because you asked really nicely). I guess I never realized that the GA's still had the ability not only to override the automated UG system, but to take away a previously confirmed UG (again, if I understand correctly the situation described by the OP).

So now you have to watch the GIDS and if you get the UG it might be a good idea to snap a picture of it as evidence in case some GA decides to take it away from you??!! Great, and as HongKonger pointed out, then DL will take the UG list off the GIDS "to enhance operational flexibility and provide you with a better experience" no doubt

NWA777

I've seen this. I saw this 2 weeks ago on my way to SEA. I'm Gold Med sitting in EC. I saw this Flight Attendant sit in 1st Class. She had on a DL uniform. I didn't complain.

I was also told that once you board the aircraft, you'll lose out on the possibility of being upgraded. But, I saw the other day in DTW the GA went on the PA and announce a name and seat number. If you are on the aircraft ring bell or come foreword. They rang the bell. They then went to 1st class. and the woman who sat next to me states she was on Standby.

I see it as some GA don't know what the rules are. I don't even know the policy. I've been given and seen conflicting UGs going on.