SCORE ONE for the good guys! I stopped the GA from giving my UG to a non rev.
Oct 19, 13, 7:49 pm
#31
Join Date: Aug 2006
Location: DFW
Programs: AA Plat, DL SIlver
Posts: 6,965
Originally Posted by amolkold
Please send the letter in. No matter your intention, that GA deserves to lose their job for attempted theft of an upgrade.
If training does not fix the issue, well... then other options can be explored.
<soapbox>
I am so freakin sick of "us" (flyertalkers) calling for people to be fired over minor crap like this. Training should be the first step. To suggest someone be fired, which impacts their whole livelyhood, their family, etc over an upgrade?
Yes, they should be called out, and yes management should be made aware. But unless it is a repeated issue that consultation and training fails to fix, to call for them to get fired is just petty and simplistic.</soapbox>
Oct 19, 13, 8:28 pm
#32
Join Date: Oct 2009
Location: Up North
Programs: Skymiles, MPL Chase Premier
Posts: 782
Originally Posted by BumpMeVoucherMeATL
P.s. it's not called Business Elite anymore, it's called "non-revs gone wild". That whole section on international flights is one big non-rev party!
International First is not upgrade eligible unless you play by the rules, which means buying the right class ticket. Play by the rules, get up front. Don't like it? Let Virginia Ave know. Vote with your dollars. Make a thread here... but be civil! Now I'm starting to understand why UAs CFO has the mindset of "over-entitled elites". DYKWIA medallion members... people who just don't get it through their mindset that "I CANT MAKE A PLANE TAKE OFF" and that you're connection is blown because you decided go book and confirm a MCT connection. Sorry, you're going to either try to connect, reschedule for the next day, or cancel the trip. I've got no issues doing any of those but insisting to ..... at me isn't going to help your situation.
*breath* okay. Anyway, just keep reporting Shena to Delta. Eventually the bad ones will get weeded out, the on-the-fence ones will get scared back into compliance, and the good ones will still provide great service.
Or maybe the answer is removing upgrades without instruments completely. Then people can't complain about it being unfair... but there will be more NRSAs in front... OH THE HORROR.
Last edited by Starblazer; Oct 19, 13 at 8:34 pm
Oct 19, 13, 8:37 pm
#33
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Originally Posted by james318
Quote:
Originally Posted by amolkold
Please send the letter in. No matter your intention, that GA deserves to lose their job for attempted theft of an upgrade.
I think losing their job is a bit much if it's a first offense. This gate agent needs to be trained, not fired.
If training does not fix the issue, well... then other options can be explored.
<soapbox>
I am so freakin sick of "us" (flyertalkers) calling for people to be fired over minor crap like this. Training should be the first step. To suggest someone be fired, which impacts their whole livelyhood, their family, etc over an upgrade? Yes, they should be called out, and yes management should be made aware. But unless it is a repeated issue that consultation and training fails to fix, to call for them to get fired is just petty and simplistic.
</soapbox>
Originally Posted by amolkold
Please send the letter in. No matter your intention, that GA deserves to lose their job for attempted theft of an upgrade.
I think losing their job is a bit much if it's a first offense. This gate agent needs to be trained, not fired.
If training does not fix the issue, well... then other options can be explored.
<soapbox>
I am so freakin sick of "us" (flyertalkers) calling for people to be fired over minor crap like this. Training should be the first step. To suggest someone be fired, which impacts their whole livelyhood, their family, etc over an upgrade? Yes, they should be called out, and yes management should be made aware. But unless it is a repeated issue that consultation and training fails to fix, to call for them to get fired is just petty and simplistic.
</soapbox>
Oct 19, 13, 9:03 pm
#35
FlyerTalk Evangelist
Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; HH Diam,Hz PC,
Posts: 11,094
Originally Posted by james318
i think losing their job is a bit much if it's a first offense. This gate agent needs to be trained, not fired.
If training does not fix the issue, well... Then other options can be explored.
I am so freakin sick of "us" (flyertalkers) calling for people to be fired over minor crap like this. training should be the first step. To suggest someone be fired, which impacts their whole livelihood, their family, etc over an upgrade? Yes, they should be called out, and yes management should be made aware. But unless it is a repeated issue that consultation and training fails to fix, to call for them to get fired is just petty and simplistic.
If training does not fix the issue, well... Then other options can be explored.
I am so freakin sick of "us" (flyertalkers) calling for people to be fired over minor crap like this. training should be the first step. To suggest someone be fired, which impacts their whole livelihood, their family, etc over an upgrade?
Yes, they should be called out, and yes management should be made aware. But unless it is a repeated issue that consultation and training fails to fix, to call for them to get fired is just petty and simplistic.
Oct 19, 13, 9:09 pm
#36
Join Date: Aug 2006
Location: DFW
Programs: AA Plat, DL SIlver
Posts: 6,965
Originally Posted by HongKonger
Agree with you but the leash should be short. If your employer has a policy, and you choose to disregard the policy for the benefit of your friends, how many times would your employer "train" you before firing you? I don't know where you work but I'm guessing the answer is "not many."
My problem is that we flyertalkers seem to think that we:
1.) Know everything
2.) Know better
3.) Should have power over to make decisions that affect more than we know.
Oct 19, 13, 10:13 pm
#37
FlyerTalk Evangelist
Join Date: Jul 2010
Location: Orlando, FL Area
Programs: Delta SkySponge ExtraAbsorbent, SPG Gold
Posts: 28,369
If I engaged in theft at my place of employment I would be terminated; end of story. Giving away an F seat to a non-rev when there is still a medallion on the GIDS is theft in my opinion.
Oct 19, 13, 10:19 pm
#38
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Originally Posted by readywhenyouare
If I engaged in theft at my place of employment I would be terminated; end of story. Giving away an F seat to a non-rev when there is still a medallion on the GIDS is theft in my opinion.
Oct 20, 13, 12:03 am
#39
Join Date: Nov 2006
Location: SLC & NYC
Programs: Diamond Medallion, Hyatt Globalist
Posts: 662
Originally Posted by readywhenyouare
If I engaged in theft at my place of employment I would be terminated; end of story. Giving away an F seat to a non-rev when there is still a medallion on the GIDS is theft in my opinion.
Oct 20, 13, 7:12 am
#40
Join Date: Mar 2003
Posts: 1,075
Originally Posted by readywhenyouare
if i engaged in theft at my place of employment i would be terminated; end of story. Giving away an f seat to a non-rev when there is still a medallion on the gids is theft in my opinion.
Oct 20, 13, 9:42 am
#41
Join Date: Feb 2012
Location: Los Angeles, CA
Programs: DL DM, UA 1K, AA EXP, US G, SPG P, HH D, MR G, NEXUS/GE, DL AMEX Reserve
Posts: 2,035
Originally Posted by readywhenyouare
If I engaged in theft at my place of employment I would be terminated; end of story. Giving away an F seat to a non-rev when there is still a medallion on the GIDS is theft in my opinion.
Oct 20, 13, 10:41 am
#42
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,032
Originally Posted by Starblazer
Want First, Buy First... isn't that how it goes? Look, statements like that are the reasons why threads such as http://www.flyertalk.com/forum/delta...les-forum.html threads exist.
International First is not upgrade eligible unless you play by the rules, which means buying the right class ticket. Play by the rules, get up front. Don't like it? Let Virginia Ave know. Vote with your dollars. Make a thread here... but be civil! Now I'm starting to understand why UAs CFO has the mindset of "over-entitled elites". DYKWIA medallion members... people who just don't get it through their mindset that "I CANT MAKE A PLANE TAKE OFF" and that you're connection is blown because you decided go book and confirm a MCT connection. Sorry, you're going to either try to connect, reschedule for the next day, or cancel the trip. I've got no issues doing any of those but insisting to ..... at me isn't going to help your situation.
*breath* okay. Anyway, just keep reporting Shena to Delta. Eventually the bad ones will get weeded out, the on-the-fence ones will get scared back into compliance, and the good ones will still provide great service.
Or maybe the answer is removing upgrades without instruments completely. Then people can't complain about it being unfair... but there will be more NRSAs in front... OH THE HORROR.
International First is not upgrade eligible unless you play by the rules, which means buying the right class ticket. Play by the rules, get up front. Don't like it? Let Virginia Ave know. Vote with your dollars. Make a thread here... but be civil! Now I'm starting to understand why UAs CFO has the mindset of "over-entitled elites". DYKWIA medallion members... people who just don't get it through their mindset that "I CANT MAKE A PLANE TAKE OFF" and that you're connection is blown because you decided go book and confirm a MCT connection. Sorry, you're going to either try to connect, reschedule for the next day, or cancel the trip. I've got no issues doing any of those but insisting to ..... at me isn't going to help your situation.
*breath* okay. Anyway, just keep reporting Shena to Delta. Eventually the bad ones will get weeded out, the on-the-fence ones will get scared back into compliance, and the good ones will still provide great service.
Or maybe the answer is removing upgrades without instruments completely. Then people can't complain about it being unfair... but there will be more NRSAs in front... OH THE HORROR.
+1000—Please, please remember that non-revs in a non-upgrade-eligible international cabin are a completely different discussion that have absolutely nothing to do with discussion of shenanigans w/ domestic F seats.
Oct 20, 13, 10:47 am
#43
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 91,887
Originally Posted by SamOF
+1000—Please, please remember that non-revs in a non-upgrade-eligible international cabin are a completely different discussion that have absolutely nothing to do with discussion of shenanigans w/ domestic F seats.
Oct 20, 13, 10:50 am
#44
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 11,992
IMHO there have been too many reports of non rev upgrade shenanigans reported here over the years for DL not to take notice. One should feel free to reach the obvious conclusion as to why they haven't corrected the issue. @:-)
Oct 20, 13, 10:59 am
#45
Join Date: Oct 2007
Location: DCA
Programs: DL DM, AA EXP, various hotel
Posts: 2,032
Originally Posted by MSPeconomist
Please remember that shenanigans have been reported when someone who purchased a M+ fare and attempted to use a SWU fails to be upgraded while nonrevs are given seats in BE. This happens too. It is also theft.
