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ALL Delta West Coast Shuttle Passengers Can Use Sky Priority Security Line

ALL Delta West Coast Shuttle Passengers Can Use Sky Priority Security Line

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Old Sep 3, 13, 3:12 pm
  #1  
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ALL Delta West Coast Shuttle Passengers Can Use Sky Priority Security Line

With 14 flights per day, this might thicken the herd quite a bit at the Sky Priority security lines at SFO and LAX.

http://www.delta.com/content/www/en_...-shuttle.html?

I wonder if this will also apply to connecting passengers, e.g., SFO-LAX-XXX?
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Old Sep 3, 13, 3:22 pm
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Ya, here's the quote from your link to DL.com . . . .

"Delta Shuttle customers check in at their own exclusive Shuttle check-in and bag-drop counter and all customers speed through security using the Sky Priority® security line."

Wonderful.

edited to add . . . .

It says - the SkyPriority security line, but NOT the SkyPriority boarding line.
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Old Sep 3, 13, 4:24 pm
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Very nice. This is something clearly aimed at taking away market share from WN, given what can be horrid lines for TSA at Terminal 1.

Whether it will succeed or not is another question given the traditional dominance of WN and UA on this route, but a true "Shuttle" product as this seems to be might just work. Free good beer and wine won't hurt business either. Just a shame that the notion of offering something a little different and better for this didn't extend to the Sky Clubs.
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Old Sep 3, 13, 7:15 pm
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Wow...elite benefits degraded again in order to increase market share on the west coast shuttle. The elite security lines can be quite lengthy at LAX already, don't need several hundred more people a day contributing to that congestion!
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Old Sep 3, 13, 7:44 pm
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Originally Posted by jsmith50 View Post
Wow...elite benefits degraded again in order to increase market share on the west coast shuttle. The elite security lines can be quite lengthy at LAX already, don't need several hundred more people a day contributing to that congestion!
Granted it has only been less than a dozen times but I have never waited for more than 1 minute at LAX.

On the other issue, you can bet your last dollar they will allow more people in the line if it significantly increases the market share. What would you do if it was your business to run?
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Old Sep 3, 13, 8:15 pm
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The elite lines at SFO can be pretty bad. Thankfully both airports offer Pre-√ now.
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Old Sep 3, 13, 8:50 pm
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Originally Posted by indufan View Post
What would you do if it was your business to run?
Delta is free to run the airline however they like. But they should go ahead remove the benefit from the Medallion program since it is no longer an exclusive benefit. The majority of us here don't enjoy seeing the benefits we once enjoyed being eliminated.
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Old Sep 3, 13, 9:15 pm
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Originally Posted by readywhenyouare View Post
Delta is free to run the airline however they like. But they should go ahead remove the benefit from the Medallion program since it is no longer an exclusive benefit. The majority of us here don't enjoy seeing the benefits we once enjoyed being eliminated.
AS has allowed its SEA-PDX/GEG shuttle passengers to use the premium/priority security lines for many years and still lists priority security as a benefit for its mid and top tier elites.
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Old Sep 3, 13, 9:21 pm
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Originally Posted by indufan View Post
On the other issue, you can bet your last dollar they will allow more people in the line if it significantly increases the market share. What would you do if it was your business to run?
I mean, they do say that you can check in 30 minutes before departure; funneling shuttle passengers through the SkyPriority security would facilitate that perk.
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Old Sep 3, 13, 9:22 pm
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Originally Posted by Tide_from_PAE View Post
AS has allowed its SEA-PDX/GEG shuttle passengers to use the premium/priority security lines for many years and still lists priority security as a benefit for its mid and top tier elites.
Ok. I'm just arguing the position that this isn't an elite benefit anymore if regular customers are now being given this service. Delta offers a lot of shuttle type services such as ATL-LGA,DCA,ORD,MCO,FLL,LAX. They might as well allow those customers the use of Sky Priority services as well. If Delta wants a dedicated "shuttle" experience then they should run it out of dedicated commuter terminals like they have at LGA and SAN.
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Old Sep 3, 13, 9:41 pm
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Originally Posted by readywhenyouare View Post
Originally Posted by indufan View Post
What would you do if it was your business to run?
Delta is free to run the airline however they like. But they should go ahead remove the benefit from the Medallion program since it is no longer an exclusive benefit. The majority of us here don't enjoy seeing the benefits we once enjoyed being eliminated.
Paid F gets Sky Priority also. No need to be GM+ for that, either.
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Old Sep 3, 13, 10:19 pm
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Let's not forget most of the elites that might be using the SkyPriority security line are probably using the PreCheck line instead...
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Old Sep 4, 13, 1:40 am
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Ideally a shuttle service would have its own security line.
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Old Sep 4, 13, 7:54 am
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Originally Posted by indufan View Post
Granted it has only been less than a dozen times but I have never waited for more than 1 minute at LAX.

On the other issue, you can bet your last dollar they will allow more people in the line if it significantly increases the market share. What would you do if it was your business to run?
I'm through LAX about every other week. My experience is very hit or miss (mostly hit!). I've had very short lines and very long lines (I would say my average wait to get to the podium for the TSA agent to check documents is less than 3-4 minutes), but I've had waits as long as 15-20 minutes in the elite security line at peak times maybe 1-2 times in the past year. I just wonder what adding these additional flights of 70-100+ people all now eligible for the elite screening line will do to the queue.
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Old Sep 4, 13, 8:19 am
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Originally Posted by bennos View Post
The elite lines at SFO can be pretty bad. Thankfully both airports offer Pre-√ now.
THe problem at some airports (LAX and FLL come to mind) there is no separate PreCheck lane -- you get in the SkyPriority lane and when you reach the front of that you are PreChecked and can go off to the PreCheck scanner. If the SkyPriority lane backs up, PreCheck doesn't help you.
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