Sep 5, 2013, 12:48 pm
Last edit by: serfty
DELTA Link: Same Day Travel Changes | Delta Air Lines [as per web site July 2015, 2015]
Same-Day Confirmed
When You Need to Change Your Flight
Eligibility
Fees
Silver Medallion members, general SkyMiles members and non-members:
Diamond, Platinum and Gold Medallion members:
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
When You Need to Change Your Flight
Eligibility
- You can use the same-day confirmed option for travel within the United States, Canada, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection® flights.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight; however changes are limited to flights departing on the same day of ticketed departure.
- If you have a flexible fare (usually a refundable ticket), you may be able to change your itinerary without a fee.
- If you have an Economy fare, you can only be rebooked in the same fare class as your original flight.
- If you have a premium cabin fare, -- including Delta One™, First and Business Class -- you may make a same-day confirmed change as long as a seat is available in the premium cabin
- Award Tickets are same-day confirmed eligible.
- Origin, destination or co-terminal (LGA to JFK) changes are not same-day confirmed eligible.
- Same-Day Confirmed changes from connection to non-stop flights are not permitted.
- Basic Economy fare (E) for flights flown on or after February 1, 2015 are not eligible for same-day confirmed travel changes.
Fees
Silver Medallion members, general SkyMiles members and non-members:
- $50 USD Same-Day Change Fee - If your requested flight is same-day confirmed eligible
- Applicable Change Fee -These fees vary based on your ticket and its fare rules, and will be due if you have a restricted fare and your requested flight is outside of same-day travel eligibility. Change fees are dictated by the fare rules.
Diamond, Platinum and Gold Medallion members:
- $50 USD Same-Day Confirmed Fee Waived - If the requested flight is same-day confirmed eligible the $50 fee will be waived.
- Applicable Change Fee - These fees vary based on your ticket and its fare rules, and will be due if you have a restricted fare and your requested flight is outside of same-day travel eligibility. Change fees are dictated by the fare rules.
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
- Medallion complimentary upgrades do not transfer to your rebooked ticket.
- Trip Extras or seats purchased for the original flight do not transfer to your rebooked ticket. Please note the original terms and conditions for Trip Extras, Delta Comfort+™ and Preferred Seats.
- The same-day travel program is subject to change and the rules in effect on the date of travel will apply.
Same-Day Standby
When There Are No Seats Available
If you are unable to secure a new flight(s) with the same-day confirmed option, you can choose to fly standby with the same-day standby option.
Eligibility
Fees
Silver Medallion members, general SkyMiles members and non-members:
Diamond, Platinum and Gold Medallion members:
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
When There Are No Seats Available
If you are unable to secure a new flight(s) with the same-day confirmed option, you can choose to fly standby with the same-day standby option.
Eligibility
- Same-day standby is only offered if same-day confirmed is not available.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight.
- Silver Medallion members, general SkyMiles members and non-members may only fly same-day standby for a flight that is earlier than their original flight.
- Diamond, Platinum and Gold Medallion members may standby for a flight any time on the same day as their original flight.
- No routing changes are allowed.
- Eligible same-day standby flights must be on the same day as the original flight, starting 12am of the same day to 11:59pm the same day.
- Change is only permitted based on the original ticketed paid cabin. For example, customers confirmed in RU class may only standby for flights in the Economy cabin
- Basic Economy fare (E) for flights flown on or after February 1, 2015 are not eligible for same-day standby travel changes.
- You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights.
- You may request a same-day flight change up to 24 hours prior to the departure time of your original flight.
Fees
Silver Medallion members, general SkyMiles members and non-members:
- $50 USD Standby Fee - Standby fee will be collected, but your card will not be charged until you are assigned a seat on the standby flight
Diamond, Platinum and Gold Medallion members:
- $50 USD Standby Fee Waived
Basic Economy (E) fares are not eligible to make same-day confirmed or same-day standby travel changes, regardless of Medallion or other elite status, for flights flown on or after February 1, 2015.
Additional Rules
- Standby not permitted to/from Canada
- Standby permitted for multi-segment flights. Customers must stand by for each individual flight segment. Standby fees are not refundable once you are assigned a seat on the first standby segment.
Same-Day Standby Upgrades
The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings:
All flights within and between the Domestic 48 States and Alaska
All flights to and from Hawaii
All eligible other flights
The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings:
- Within North America (except JFKLAX, JFKSEA and JFKSFO).
- To/from Aruba, Bermuda, Grand Cayman (Cayman Islands), Los Cabos (Mexico), Montego Bay (Jamaica), Nassau (Bahamas), Providenciales (Turks and Caicos), San Juan (Puerto Rico), and St. Thomas (US Virgin Islands)
- Between Atlanta and Costa Rica, St. Maarten and St. Lucia
- Between Cancun (Mexico)and Atlanta, Cincinnati, Detroit, Indianapolis, Memphis and Minneapolis
All flights within and between the Domestic 48 States and Alaska
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 0 to 500 miles $49 $119 $169 501 to 1,000 miles $79 $149 $199 1,001 to 1,500 miles $99 $209 $259 1,501 to 2,000 miles $149 $249 $319 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares 2,001 to 3,000 miles $239 $269 $359 3,001 miles and up $329 $369 $399
Code:
Traveling Y / B / M / H / Q/ K Fares 0 to 500 miles $50 501 to 1,000 miles $75 1,001 to 1,500 miles $100 1,501 to 2,000 miles $150 2,001 to 3,000 miles $225 3,001 miles and up $350
Improvements to Same-Day Travel
Jul 23, 2013, 2:17 pm
#61
Join Date: Apr 2008
Location: Boulder, CO
Programs: SPG Plat, AA Plat, UA Silver, kettle everywhere else
Posts: 363
My wish: instead of requiring the fare class you BOUGHT, how about allowing the change if the two flights (your original and your desired SDC) are CURRENTLY selling the same fare class? That's also a lot easier for the layperson to check via prices...
Jul 23, 2013, 2:22 pm
#62
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,256
I expect Revenue Management is driving this train, and the fare classes are not going to open up or at least they are not going to open up on flights with limited seats available.
RM was tired of watching their high-priced walk up inventory being erased through SDC.
If they routinely open up all fare classes, then the gamers win.
Again, RM ain't going to be exactly all that interested in selling a Y1 seat for $50.
Today is Tuesday after all. I expect those are some seriously empty flights. Try that again on a heavier travel day.
David
RM was tired of watching their high-priced walk up inventory being erased through SDC.
If they routinely open up all fare classes, then the gamers win.
Again, RM ain't going to be exactly all that interested in selling a Y1 seat for $50.
Today is Tuesday after all. I expect those are some seriously empty flights. Try that again on a heavier travel day.
David
Jul 23, 2013, 2:23 pm
#63
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
What? So you want restriction on fare class for SDC to be based on BOTH flights, or are you talking about before Same Day.
Jul 23, 2013, 2:25 pm
#64
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,256
Not sure I understand... are you saying that if you bought a ticket in T class three months ago, and your flight is today and DL is selling tickets in M class, and you want to change to another flight today that DL is also selling tickets for in M class, that the change should be allowed? I guess I can understand the logic that the planes are likely pretty similar in how full they are if tickets are being sold for both flights in the same fare class, but I don't see how that's any less complicated for the layperson.
Jul 23, 2013, 2:27 pm
#65
Join Date: Apr 2008
Location: Boulder, CO
Programs: SPG Plat, AA Plat, UA Silver, kettle everywhere else
Posts: 363
Not sure I understand... are you saying that if you bought a ticket in T class three months ago, and your flight is today and DL is selling tickets in M class, and you want to change to another flight today that DL is also selling tickets for in M class, that the change should be allowed? I guess I can understand the logic that the planes are likely pretty similar in how full they are if tickets are being sold for both flights in the same fare class, but I don't see how that's any less complicated for the layperson.
Jul 23, 2013, 2:27 pm
#66
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,256
I'm seeing something similar for travel today to BDL (just ran a common trip for me through EF)
DL 1199 STL - ATL 5:15 PM - 7:51 PM
NA / NA F3 P1 A0 G0 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T9 X9 V9 E9
DL 1062 ATL - BDL 9:46 PM - 12:16 AM
84% / 32m F6 P3 A3 G2 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T9 X9 V9 E9
Buckets open WIDE up in coach. Maybe some hope that we'll be able to use the T-24 option to our advantage.
DL 1199 STL - ATL 5:15 PM - 7:51 PM
NA / NA F3 P1 A0 G0 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T9 X9 V9 E9
DL 1062 ATL - BDL 9:46 PM - 12:16 AM
84% / 32m F6 P3 A3 G2 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T9 X9 V9 E9
Buckets open WIDE up in coach. Maybe some hope that we'll be able to use the T-24 option to our advantage.
Jul 23, 2013, 2:35 pm
#67
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
DL 5075 OMA 13:03 - MSP 13:11 CR9
F2 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 5739 MSP 15:10 IAD - 18:36 E75
F3 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 3821 OMA 13:35 - DTW 16:41 CRJ
Y3 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
DL 3971 DTW 17:25 - IAD 18:59 CRJ
Y9 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
(That's tomorrow's inventory. The MSP routing has actually had more inventory put on it while the horrible DTW routing on which I'm currently ticketed has had vanishing space. No idea why so many people want to fly from OMA to DTW tomorrow on a CRJ.)
Jul 23, 2013, 2:54 pm
#68
Join Date: Mar 2003
Location: TUL
Programs: AA Plat, DL FO/1MM, UA Silver, Marriott Titanium, National Exec Elite
Posts: 2,102
I think the bottom line here is that the old system (Y1) was too generous. Don't get me wrong, I loved it and used it frequently, but I believe they were giving too much away. Of course it stings to lose it, but with these updated changes I think this is a fair compromise between DL revenue and elite perks. 24 hour free changes are a GREAT benefit! This really addresses my only major issue with the old system. The old system was great for taking earlier flights, but sucked for taking later flights (miss your ticketed flight and hope for no IROPS while waiting for the 3 hour window of your later flight). Again, sucks to lose some flexibility, but nice to gain some flexibility of a different kind. Anyone who thought someone on a T fare taking the last Y seat (and then getting a $400 VDB) was going to last forever was dreaming...
BTW, This is coming from someone who just last week got burned by the new policy...
BTW, This is coming from someone who just last week got burned by the new policy...
Jul 23, 2013, 3:04 pm
#69
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,032
Right, it only lasted 10+ years....
Last edited by 18sas; Jul 23, 2013 at 3:12 pm
Jul 23, 2013, 3:28 pm
#70
Join Date: Aug 2009
Location: HNL
Programs: UA Gold | Former: DL Diamond, HA Pualani Gold
Posts: 380
This takes away the biggest insult in the policy (the nickel and diming of HVCs). That's great.
The fare class issue is still the biggest problem, though, because it prevents what FFs really want: predictability.
If they would eliminate the $200 change fee and allow us to buy up to an available class day-of in order to SDC, I'd say that theoretical policy would be a fair replacement for the old one.
E.g., if you bought a V class (one-way segment charge: $125) and only K+ is available (one-way segment charge: $190), buy up to K for $65 with no added fee, and then be done with it.
The fare class issue is still the biggest problem, though, because it prevents what FFs really want: predictability.
If they would eliminate the $200 change fee and allow us to buy up to an available class day-of in order to SDC, I'd say that theoretical policy would be a fair replacement for the old one.
E.g., if you bought a V class (one-way segment charge: $125) and only K+ is available (one-way segment charge: $190), buy up to K for $65 with no added fee, and then be done with it.
Jul 23, 2013, 3:32 pm
#71
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,256
OK, which of the following is humane and which is inhumane, and how does that line up with your RM theory:
DL 5075 OMA 13:03 - MSP 13:11 CR9
F2 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 5739 MSP 15:10 IAD - 18:36 E75
F3 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 3821 OMA 13:35 - DTW 16:41 CRJ
Y3 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
DL 3971 DTW 17:25 - IAD 18:59 CRJ
Y9 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
(That's tomorrow's inventory. The MSP routing has actually had more inventory put on it while the horrible DTW routing on which I'm currently ticketed has had vanishing space. No idea why so many people want to fly from OMA to DTW tomorrow on a CRJ.)
DL 5075 OMA 13:03 - MSP 13:11 CR9
F2 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 5739 MSP 15:10 IAD - 18:36 E75
F3 P2 A2 G1 Y9 B9 M9 S9 H9 Q9 K9 L9 U9 T8 X8 V8 E8
DL 3821 OMA 13:35 - DTW 16:41 CRJ
Y3 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
DL 3971 DTW 17:25 - IAD 18:59 CRJ
Y9 B1 M1 S1 H0 Q0 K0 L0 U0 T0 X0 V0 E0
(That's tomorrow's inventory. The MSP routing has actually had more inventory put on it while the horrible DTW routing on which I'm currently ticketed has had vanishing space. No idea why so many people want to fly from OMA to DTW tomorrow on a CRJ.)
For your example, the DTW routing is more direct... to the tune of 250 miles. It's on a CRJ, but some people don't care, especially if they're planning to sit in coach anyway. It's the OMA-DTW flight that's full, while the DTW-IAD flight actually has a good amount of open space, but is being limited by married segment logic. So maybe people don't want to fly OMA-DTW-IAD, but they do want to fly OMA-DTW non-stop instead of connecting somewhere.
And coincidentally, DL 3971 DTW-IAD tomorrow is an example of higher fare classes not always having availability when lower ones do:
Y9 B7 M6 S6 H4 Q3 K2 L0 U1 T1 X0 V0 E0
Jul 23, 2013, 3:38 pm
#72
Join Date: Sep 2011
Location: New York, NY
Programs: Delta PM, Starwood Gold
Posts: 114
This is just a "New Coke" type of bait and switch.
First you remove the benefits altogether, then you kindly offer them back, but only not 100% identical to what was there before.
Please remove the fare restrictions.
First you remove the benefits altogether, then you kindly offer them back, but only not 100% identical to what was there before.
Please remove the fare restrictions.
Jul 23, 2013, 3:47 pm
#73
Join Date: Aug 2005
Posts: 29
This takes away the biggest insult in the policy (the nickel and diming of HVCs). That's great.
The fare class issue is still the biggest problem, though, because it prevents what FFs really want: predictability.
If they would eliminate the $200 change fee and allow us to buy up to an available class day-of in order to SDC, I'd say that theoretical policy would be a fair replacement for the old one.
E.g., if you bought a V class (one-way segment charge: $125) and only K+ is available (one-way segment charge: $190), buy up to K for $65 with no added fee, and then be done with it.
The fare class issue is still the biggest problem, though, because it prevents what FFs really want: predictability.
If they would eliminate the $200 change fee and allow us to buy up to an available class day-of in order to SDC, I'd say that theoretical policy would be a fair replacement for the old one.
E.g., if you bought a V class (one-way segment charge: $125) and only K+ is available (one-way segment charge: $190), buy up to K for $65 with no added fee, and then be done with it.
Jul 23, 2013, 4:00 pm
#74
Join Date: Jan 2009
Location: SLC
Programs: Delta Skymiles DM, Priority Club Platinum Elite
Posts: 394
Fare class is never available so only option is stand by. This is enough to drive even the most loyal DL elites elsewhere. As someone who used SDC almost every week, this change is no real change at all.
Jul 23, 2013, 4:00 pm
#75
Join Date: Apr 2005
Location: LAX, SFO
Programs: Delta GM, Lifetime Marriott Platinum, Avis Preferred
Posts: 1,634
OK, I've slogged through the other thread on this, and now all of this thread...could someone please tell me if this is the gist of this: to SDS, you must keep the same itinerary...to SDC, you can alter the routing to get you to the same final destination.
Now, with the change that was announced today, instead of 3 hours to find matching fare classes to SDC into to get home, we will have 24 hours.
If I understand this correctly, if I am flying ATL-SFO non-stop in the afternoon, but want to get home early, I can't SDC to an earlier flight unless the fare class is the same...However, I could, at T24 SDC into an earlier ATL-SLC-SFO ,or ATL-LAX-SFO or the like if the fare classes were the same on both segments.
Am I correct or did I miss something. ALso, sorry if I missed it, but does the 24 hours start prior to the originally scheduled flight, or does it start 24 hours before the flight(s) you want to SDC into? Sorry if I missed that above. Thanks again.
Thanks.
Now, with the change that was announced today, instead of 3 hours to find matching fare classes to SDC into to get home, we will have 24 hours.
If I understand this correctly, if I am flying ATL-SFO non-stop in the afternoon, but want to get home early, I can't SDC to an earlier flight unless the fare class is the same...However, I could, at T24 SDC into an earlier ATL-SLC-SFO ,or ATL-LAX-SFO or the like if the fare classes were the same on both segments.
Am I correct or did I miss something. ALso, sorry if I missed it, but does the 24 hours start prior to the originally scheduled flight, or does it start 24 hours before the flight(s) you want to SDC into? Sorry if I missed that above. Thanks again.
Thanks.
