Upgrade to First never uses seat preference in my profile!
Jul 4, 2013, 5:36 am
#1
Original Poster
Join Date: Dec 2000
Location: FLL - DL DM MM - HHonors Gold
Posts: 1,093
Upgrade to First never uses seat preference in my profile!
While I am very grateful when I am upgraded to First, the "system" always seems to give me an isle seat even though there are window seats available and my seat preference in my profile is for a window seat.
While manually re-selecting a seat inst really a problem, I just wondered if I was missing something here - is there a First class upgrade seat preference setting I missed somewhere and it's set to "isle".
While manually re-selecting a seat inst really a problem, I just wondered if I was missing something here - is there a First class upgrade seat preference setting I missed somewhere and it's set to "isle".
Jul 4, 2013, 5:38 am
#2
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Perhaps you should change your setting to "aisle" rather than "isle" 
But seriously, mine always gives me the right choice... Perhaps a CSR may be able to see something else checked in the system?
But seriously, mine always gives me the right choice... Perhaps a CSR may be able to see something else checked in the system?
Jul 4, 2013, 5:59 am
#3
Join Date: Jun 2011
Location: USA
Posts: 1,400
Jul 4, 2013, 7:23 am
#5
Join Date: Nov 2003
Location: BOS/MHT (Lakes Region)
Programs: DL PM(sigh)/2.3MM & a bunch of other programs...
Posts: 692
If an aisle is available, the system gives me my preferred aisle seat. The only time that I don't is if there isn't one available when I clear, or during the gate lottery where the GA just assigns them randomly (it seems to me anyway).
Jul 4, 2013, 7:37 am
#8
Join Date: Feb 2011
Location: Scottsdale, AZ, USA
Programs: DL DM MM, AA EXP, SPG Plat
Posts: 95
Mine seems to get it right most of the time too. Unfortunately what I would really like is to have a seat preference of aisle in coach and window in first. I have it set to aisle because that is a bigger deal than the window.
Jul 4, 2013, 11:00 am
#9
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
When upgrades are processed before the airport, the highest ranking elites on the upgrade list tend to be assigned the best seats. As a PM, the OP is being given a seat after DMs on the flight have been assigned. IME seats tend to be assigned from front to back with the bulkhead row last.
I almost always get my preferred aisle (even when there's no isle in my itinerary), but I watch delta.dumb around my upgrade window and try to move myself then if I'm not happy.
I almost always get my preferred aisle (even when there's no isle in my itinerary), but I watch delta.dumb around my upgrade window and try to move myself then if I'm not happy.
Jul 5, 2013, 11:19 am
#12
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Posts: 9,996
I would like this option also, especially on aircraft where the coach passengers all bump past you with their overly large carry-on luggage. When I am in coach, I of course want aisle so that I can (hopefully) get off the plane faster. That is not an issue when in F.
Jul 9, 2013, 4:56 pm
#14
Join Date: Mar 2013
Location: PVU, SLC
Programs: DL Pork Medallion, PP, GE
Posts: 1,657
When upgrades are processed before the airport, the highest ranking elites on the upgrade list tend to be assigned the best seats. As a PM, the OP is being given a seat after DMs on the flight have been assigned. IME seats tend to be assigned from front to back with the bulkhead row last.
I almost always get my preferred aisle (even when there's no isle in my itinerary), but I watch delta.dumb around my upgrade window and try to move myself then if I'm not happy.
I almost always get my preferred aisle (even when there's no isle in my itinerary), but I watch delta.dumb around my upgrade window and try to move myself then if I'm not happy.
Dec 4, 2013, 11:25 am
#15
Join Date: Aug 2013
Location: not at home :sigh:
Programs: DL DM, AA Plat, SPG Plat 100, HH Gold, Hertz 5*
Posts: 78
Yes, yes it is, but a problem nonetheless.
This.
Every. Single. Time. Always an aisle. And as soon as I get the notice I go online (or in the app) and change it to window. Every. Single. Time. And since I became DM, this is 5 days out with almost the whole cabin open.
Someone solve my issue!! /endhysterics
Every. Single. Time. Always an aisle. And as soon as I get the notice I go online (or in the app) and change it to window. Every. Single. Time. And since I became DM, this is 5 days out with almost the whole cabin open.
Someone solve my issue!! /endhysterics