Delta and Virgin Atlantic Partnership
Apr 6, 2017, 9:02 pm
#586
Join Date: Jun 2013
Posts: 5
Hello FTers! I am very excited to announce details around our recently approved partnership with Virgin Atlantic. Starting July 3rd, enjoy the best U.S. to U.K. travel experience through our new partnership. You will be able to take advantage of more flight choices, premium onboard amenities and added loyalty perks, including an expanded network featuring additional nonstop service to the U.K., complimentary access to the award-winning and luxurious Virgin Atlantic Clubhouses for BusinessElite or Upper Class passengers and Diamond or Platinum Medallion members and the ability to earn and use miles with Virgin Atlantic.
When flying Virgin Atlantic, Diamond, Platinum and Gold Medallion member benefits will enjoy the following benefits: Priority Boarding, Check-In, Security and Baggage, plus baggage fee waivers.
Visit delta.com/virginatlantic to learn more about the new best-in-the-business travel benefits.
When flying Virgin Atlantic, Diamond, Platinum and Gold Medallion member benefits will enjoy the following benefits: Priority Boarding, Check-In, Security and Baggage, plus baggage fee waivers.
Visit delta.com/virginatlantic to learn more about the new best-in-the-business travel benefits.
@Delta @SkyMilesTeam is there a specific set of routes that are eligible? Is there a process to get these upgrades?
Apr 6, 2017, 9:24 pm
#587
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
I've spent over an hour on the phone with the Diamond Medallion line and we can't find a single flight with upgrade availability on Virgin Atlantic nor can the agent or supervisor provide any details on what flights or routes would even be eligible for upgrades. When we couldn't find upgrades on the specific SFO>LHR route I wanted, I literally said I am willing to book any flight where there might be upgrade availability and they still couldn't find a single flight in 2017 with availability. It's tough for me to see the value in this if there is no actual opportunity to use the GUC's on this route.
@Delta @SkyMilesTeam is there a specific set of routes that are eligible? Is there a process to get these upgrades?
@Delta @SkyMilesTeam is there a specific set of routes that are eligible? Is there a process to get these upgrades?
Apr 17, 2017, 6:16 pm
#588
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
Have they taken away Private Channel access at LHR for DM/PM not in D1/UC ?
Footprint notes still say we can access, but main text says "Enjoy Fastrak security"...
Footprint notes still say we can access, but main text says "Enjoy Fastrak security"...
Apr 17, 2017, 9:00 pm
#589
Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
I think it might have always said that. And then the footnote clarified that there were two versions of fast access, Private Channel for DM/PM and regular fast track for GM.
Apr 18, 2017, 2:19 am
#590
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,784
The last time I flew LHR-US as a PM in PE on VS I had access to Fastrak but not to Private Channel. That was last November.
Apr 18, 2017, 3:36 am
#591
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Apr 18, 2017, 3:07 pm
#592
Join Date: Mar 2004
Location: San Francisco, CA
Programs: DL PM/MM, Hilton Silver, SPG+, Hertz PC
Posts: 7,899
Originally, the rule page was consistent; I feel DL may have never bothered to update the footnotes.
Looking forward to rwoman report.
Apr 19, 2017, 1:00 am
#593
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
Assuming the London Marathon does not kill me on Sunday. 
Because LHR DTW LAX SYD will be FUN the day after. Having flown back to the UK the day after Chicago and Marine Corps, I think it'll be ugly. Still hoping the GUC gods come through for LAX SYD.
Apr 19, 2017, 5:21 am
#594
Join Date: Aug 2011
Posts: 253
Flew PE SFO-LHR yesterday. I'm PM and asked the FA nicely for fast track and got the pink card. three people ahead of me vs long lines for the alternative. (Not sure if I answered your Q)
Apr 19, 2017, 6:16 am
#595
Join Date: Dec 2014
Posts: 1,880
It's also worth mentioning that if you travel to the UK with any regularity (4 times within the past 24 months), or have a visa, you can join the Registered Traveller scheme, which grants you access to the UK and EU automated entry lanes.
As others have pointed out, though, both VS and DL flight attendants are apt to provide a FastTrack Voucher upon request from a PM/DM customer in W/Y.
As others have pointed out, though, both VS and DL flight attendants are apt to provide a FastTrack Voucher upon request from a PM/DM customer in W/Y.
Apr 27, 2017, 12:42 pm
#596
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Physical Medallion Card Requirement
For access to the Club Houses in both JFK and LHR is a physical Medallion card required or would the app/digital card be accepted?
Apr 27, 2017, 1:05 pm
#597
Join Date: Jun 2003
Location: NJ
Programs: DL DM, Marriott Plat
Posts: 867
Just flew VS/DL JFK-LHR this week, and in both cases, all the desk person looked at was that Diamond was printed on the BP (and I could see on the screen in LHR that it popped up as DM too), so they didn't even ask for the card.
Apr 27, 2017, 1:21 pm
#598
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45° North
Programs: DL DM MM, HH Diamond
Posts: 10,196
Apr 28, 2017, 6:36 am
#599
Join Date: Aug 2011
Posts: 253
This for SFO / LHR this week (i'm PM, and it was noted on my boarding pass)
Apr 28, 2017, 1:09 pm
#600
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
PMs have always been able to use the ClubHouse at SFO. Only DMs are currently eligible to use the one at LHR, until such time that the renovations have finished, which could be anytime, and then PMs will be able to use it again!