Sky Club Access (2009 - June 2022)
Apr 11, 2019, 9:46 am
#616
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,037
Understand and agree. I think I misunderstood the point of the post I quoted. I thought they were confused about no entry, but upon further review perhaps they were just being the first to report the change is being enforced. As mentioned earlier someone has said there was ZERO reports of this being enforced. Looks like that is no longer the case.
Apr 11, 2019, 10:06 am
#617
Join Date: Jul 2009
Programs: DL PM, HH Diamond, Marriott Plat, AA, WP
Posts: 840
Once more, death by a thousand itty bitty cuts. My family is not going to like this.
Apr 11, 2019, 10:07 am
#618
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Am I the only person to find this flawed?
Apr 11, 2019, 10:25 am
#619
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
Apr 11, 2019, 10:27 am
#620
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
This apparently new policy is nonsensical. It allows for the somewhat ambiguous "premium cabin" passengers on partner carriers SC access, but DL pax need to be specifically in D1. For example, both DL and AM have LAX-MEX nonstops. AM FC is usually cheaper than DL FC (punch in samples and you'll see), but with the current wording of the DL website, AM FC passengers will be let in while DL's own passengers will be denied access.
Am I the only person to find this flawed?
Am I the only person to find this flawed?
Apr 11, 2019, 4:11 pm
#621
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I was at SLC week ago, got in with F BP to Canada. Also co-worker with FO status and upgraded got in. If agent scans the BP it'll confirm you have access. There is confusion by way policy is worded. However F to Canada/Mexico does indeed get access.
If agent give pushback ask for a redcoat or the SC supervisor/manager.
If agent give pushback ask for a redcoat or the SC supervisor/manager.
Apr 11, 2019, 6:33 pm
#622
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Just adding to the fodder here, the SkyTeam website lounges page states:
In case DL forgot, DL is a SkyTeam member airline.
This contradicts the DL website wording which limits DL passengers access to those flying D1.
All First and Business Class passengers traveling on, or connecting to/from, a same-day international flight operated by a SkyTeam member airline have access to a lounge.
This contradicts the DL website wording which limits DL passengers access to those flying D1.
Apr 11, 2019, 8:19 pm
#623
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,037
Just adding to the fodder here, the SkyTeam website lounges page states:
In case DL forgot, DL is a SkyTeam member airline.
This contradicts the DL website wording which limits DL passengers access to those flying D1.
In case DL forgot, DL is a SkyTeam member airline.
This contradicts the DL website wording which limits DL passengers access to those flying D1.
delta cutting access to many of the international lounges
If there was no change in policy, then why did DL feel the need to update the language on it's website?
Last edited by xliioper; Apr 11, 2019 at 8:26 pm
Apr 11, 2019, 8:48 pm
#624
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Hate to break the news, but this is not the only area where DL contradicts Skyteam rules. Have you forgotten about access to third-party lounges when flying DL metal???
delta cutting access to many of the international lounges
If there was no change in policy, then why did DL feel the need to update the language on it's website?
delta cutting access to many of the international lounges
If there was no change in policy, then why did DL feel the need to update the language on it's website?
Apr 11, 2019, 9:16 pm
#625
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Hate to break the news, but this is not the only area where DL contradicts Skyteam rules. Have you forgotten about access to third-party lounges when flying DL metal???
delta cutting access to many of the international lounges
If there was no change in policy, then why did DL feel the need to update the language on it's website?
delta cutting access to many of the international lounges
If there was no change in policy, then why did DL feel the need to update the language on it's website?
Last edited by 3Cforme; Apr 12, 2019 at 7:07 am Reason: Mod - deleted personal conflict
Apr 11, 2019, 11:32 pm
#626
Join Date: May 2009
Location: MAD/LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA
Posts: 906
For many years DL applied the Skyteam rules for "premium cabin" passengers and permitted FC pax on Canada/Mex/Central America/etc. (but not the Caribbean) flights to enter the Sky Clubs even those these aren't D1 flights. They recently updated the website a few weeks ago (see change above), to specifically exclude DL operated flights from the Skyteam rules for lounge entrance for premium cabin pax. So, unless you are a DL Skyteam Elite Plus, you can now only enter the lounges when you are in a D1 cabin on DL operated flights.
Last edited by Akiestar; Apr 12, 2019 at 12:02 am
Apr 12, 2019, 12:26 am
#627
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I'm very confused by this. So does this mean that if I'm on a DL-operated international flight within North America, I can still get into a Sky Club by virtue of my status? If so, this may be an appealing option as opposed to, let's say, going with AM if I decide to fly to Mexico in the future.
Apr 12, 2019, 1:02 am
#628
Join Date: May 2009
Location: MAD/LAX/MNL/PIT
Programs: DL DM, PR, TG, UA, CX (Asia Miles), BT, AY, AA
Posts: 906
Apr 12, 2019, 5:01 am
#629
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,037
It just gets very frustrating when go through a lot of effort to produce facts (like getting snapshots off of archive.org) and people simply ignore them and act as if they don't exist. I get some of the confusion and that a lot of verbiage for DL flights is no longer needed and could simply be cut out. But it seems to me the exception language they added is pretty clear. If you don't believe that DL can make its own rules in contradiction to ST, how about it's exclusion of Caribbean flights from access for Skyteam Elite Plus members? The Skyteam website used to say nothing about excluding the Caribbean for many years (but I now see that it does). But when DL initially put that policy in place it was in direct contradiction to Skyteam rules.
Last edited by 3Cforme; Apr 12, 2019 at 7:08 am Reason: Mod deletion - personal conflict
Apr 12, 2019, 7:35 am
#630
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
It just gets very frustrating when go through a lot of effort to produce facts (like getting snapshots off of archive.org) and people simply ignore them and act as if they don't exist. I get some of the confusion and that a lot of verbiage for DL flights is no longer needed and could simply be cut out. But it seems to me the exception language they added is pretty clear. If you don't believe that DL can make its own rules in contradiction to ST, how about it's exclusion of Caribbean flights from access for Skyteam Elite Plus members? The Skyteam website used to say nothing about excluding the Caribbean for many years (but I now see that it does). But when DL initially put that policy in place it was in direct contradiction to Skyteam rules.
I mean I guess the few FO that got upgraded could have a more legitimate gripe about declining benefits, but really how many could that actually be since first upgrades (even to Canada) are hard to come by even for GM.
Or is this just an argument for argument's sake?