Sky Club beverage changes confirmed by DL
May 15, 2013, 2:23 pm
#436
Join Date: Dec 2003
Location: RDU, Delta GM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,443
Delta Sky Clubs are changing the selection of both complimentary and for-purchase premium alcoholic beverages beginning tomorrow. Complimentary well-known alcohol brands will still be provided at the Club just as they have been.
Altering our complimentary offerings will enable us to expand our portfolio of premium for-purchase products and maintain complimentary spirits, beer and wine as we continue to invest in the overall Club experience. We review our Club offerings periodically so that we are able to make changes based on customer feedback, financial considerations and other factors including the variety of options we offer our members.
The new offerings are comparable to house/well brands in other airport lounges.
Other brands will be available through our for-purchase options available through our Luxury Bar. Our goal is to offer members quality products and services at reasonable prices that are competitive with other airport lounges while continuing to provide good value for membership.
Altering our complimentary offerings will enable us to expand our portfolio of premium for-purchase products and maintain complimentary spirits, beer and wine as we continue to invest in the overall Club experience. We review our Club offerings periodically so that we are able to make changes based on customer feedback, financial considerations and other factors including the variety of options we offer our members.
The new offerings are comparable to house/well brands in other airport lounges.
- Complimentary spirits: Vodka - Gordon's; Gin – Gordon’s; Rum - Myers's Platinum; Scotch – Scoresby; Bourbon - Jack Daniel's; Sweet Vermouth - Martini & Rossi; Extra Dry Vermouth - Martini & Rossi.
- Complimentary beer: Budweiser and Miller Lite
- Complimentary wine: no changes to current wine offerings
JACK DANIELS IS NOT BOURBON. WHAT STUPID BEAN COUNTER THINKS IT IS?
I hate to use caps, but that's one of my biggest pet peeves.
As to this whole demotion of spirits you guys just ensured I won't be renewing ever again - you jack the rates and lower the quality of what I can get. Way to go Delta! Southwest is looking better and better these days. If I'm going to ride on Greyhound I may as well experience the whole thing. Guess my future is at the airport bars - I'm sure as hell not going to pay for a drink the same price as the airport bar and then pay to be admitted into a packed club?
You guys need to get a grip on reality with some of these cuts you are making.
May 15, 2013, 2:28 pm
#437
Join Date: Jul 2008
Location: Redmond, OR
Programs: AS MVP Gold, HHonors Silver, Marriott Titanium (Lifetime Platinum), UA Silver, OW Sapphire
Posts: 709
I've already downgraded my AMEX Reserve card to a regular old AMEX Gold. As a Canadian Club drinker, I'm not going to pay the $450/yr to have a Reserve card, only to have to pay for my drink of choice.
The good thing about this type of "membership" - it is prorated, in the sense that AMEX will refund your fee for the portion of the year that you do not use the card.
Others have lamented the various devaluations to the "DL experience" across the board, and as soon as I qualify as DM for next year (in July) I'm going to status match back to AS and stay there. The number of "enhancements" encountered in the past two years since coming over to DL are simply too great.
Dave
The good thing about this type of "membership" - it is prorated, in the sense that AMEX will refund your fee for the portion of the year that you do not use the card.
Others have lamented the various devaluations to the "DL experience" across the board, and as soon as I qualify as DM for next year (in July) I'm going to status match back to AS and stay there. The number of "enhancements" encountered in the past two years since coming over to DL are simply too great.
Dave
May 15, 2013, 2:32 pm
#438
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
I think this will likely accomplish what Delta wants, then.
If they have to staff/pay based on admissions only, then this will certainly make those go down.
However, the people they will lose will be the paying customers, as only the freebies (international J, STE+, DM) would bother with the lounge. $450 pays for a lot of decent drinks.
If they have to staff/pay based on admissions only, then this will certainly make those go down.
However, the people they will lose will be the paying customers, as only the freebies (international J, STE+, DM) would bother with the lounge. $450 pays for a lot of decent drinks.
May 15, 2013, 2:35 pm
#439
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
I'm surprised that non-lite selection isn't Pabst Blue Ribbon; although all 3 are beer-like products that are sure to please the NASCAR crowd.
May 15, 2013, 2:40 pm
#441
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
PBR is hipster beer now... If you throw a rock in little 5 points you will most likely hit a guy with a long beard wearing a socially conscious tee shirt and holding a bottle of PBR... NASCAR is not ironic for them quite yet.... But I do enjoy throwing rocks at them none the less...
May 15, 2013, 3:24 pm
#443
Join Date: Oct 2007
Programs: DL GM
Posts: 640
I love my PBR, but then again I'm usually wearing a helmet when I drink it.
I too just wrote DL a note requesting to cancel my multi-year membership and receive a prorated refund. (I previously thought it was a good idea to buy it before they raised the membership rates this year.) For the same reasons discussed previously in this thread the Sky Club is now basically useless to me too. Internet speed is even worse than most hotels, there's no place to work productively, the clubs are getting more crowded, and now this with the cheap beer and booze. I'm outta there.
I too just wrote DL a note requesting to cancel my multi-year membership and receive a prorated refund. (I previously thought it was a good idea to buy it before they raised the membership rates this year.) For the same reasons discussed previously in this thread the Sky Club is now basically useless to me too. Internet speed is even worse than most hotels, there's no place to work productively, the clubs are getting more crowded, and now this with the cheap beer and booze. I'm outta there.
May 15, 2013, 3:47 pm
#445
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
May 15, 2013, 3:50 pm
#446
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
I love my PBR, but then again I'm usually wearing a helmet when I drink it.
I too just wrote DL a note requesting to cancel my multi-year membership and receive a prorated refund. (I previously thought it was a good idea to buy it before they raised the membership rates this year.) For the same reasons discussed previously in this thread the Sky Club is now basically useless to me too. Internet speed is even worse than most hotels, there's no place to work productively, the clubs are getting more crowded, and now this with the cheap beer and booze. I'm outta there.
I too just wrote DL a note requesting to cancel my multi-year membership and receive a prorated refund. (I previously thought it was a good idea to buy it before they raised the membership rates this year.) For the same reasons discussed previously in this thread the Sky Club is now basically useless to me too. Internet speed is even worse than most hotels, there's no place to work productively, the clubs are getting more crowded, and now this with the cheap beer and booze. I'm outta there.
May 15, 2013, 4:09 pm
#447
Join Date: Jul 2011
Location: ATL
Programs: Delta DM, 4MM, SC, AmEx Reserve, UA Plat, SPG/Marriott Platinum, Hertz Gold
Posts: 2,383
Provisioning for the planes, at least in ATL is provided by Gate Gourmet. As long as DL has a contract with them, they will get the liquid provided under Gate Gourmet's supplier agreements. At least this is what I'm hearing...for now...
May 15, 2013, 4:11 pm
#448
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
- Complimentary spirits: Vodka - Gordon's; Gin – Gordon’s; Rum - Myers's Platinum; Scotch – Scoresby; Bourbon - Jack Daniel's; Sweet Vermouth - Martini & Rossi; Extra Dry Vermouth - Martini & Rossi.
- Complimentary beer: Budweiser and Miller Lite
- Complimentary wine: no changes to current wine offerings
Talk about bait and switch for those with lifetime memberships.
I would like a pro-rated refund of my membership!
May 15, 2013, 4:19 pm
#449
Join Date: Oct 2010
Location: LAS
Programs: Southwest, United, Marriott
Posts: 160
Delta Sky Clubs are changing the selection of both complimentary and for-purchase premium alcoholic beverages beginning tomorrow. Complimentary well-known alcohol brands will still be provided at the Club just as they have been.
Altering our complimentary offerings will enable us to expand our portfolio of premium for-purchase products and maintain complimentary spirits, beer and wine as we continue to invest in the overall Club experience. We review our Club offerings periodically so that we are able to make changes based on customer feedback, financial considerations and other factors including the variety of options we offer our members.
The new offerings are comparable to house/well brands in other airport lounges.
Other brands will be available through our for-purchase options available through our Luxury Bar. Our goal is to offer members quality products and services at reasonable prices that are competitive with other airport lounges while continuing to provide good value for membership.
Altering our complimentary offerings will enable us to expand our portfolio of premium for-purchase products and maintain complimentary spirits, beer and wine as we continue to invest in the overall Club experience. We review our Club offerings periodically so that we are able to make changes based on customer feedback, financial considerations and other factors including the variety of options we offer our members.
The new offerings are comparable to house/well brands in other airport lounges.
- Complimentary spirits: Vodka - Gordon's; Gin – Gordon’s; Rum - Myers's Platinum; Scotch – Scoresby; Bourbon - Jack Daniel's; Sweet Vermouth - Martini & Rossi; Extra Dry Vermouth - Martini & Rossi.
- Complimentary beer: Budweiser and Miller Lite
- Complimentary wine: no changes to current wine offerings
This is an insult.....thankfully I'll just be using the new Centurion Lounge at LAS from now on.
These changes are shallow and pedantic.