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Same-day confirmed and same-day standby options

Old Jun 12, 2015, 7:09 pm
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Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

Old Oct 20, 2018, 12:08 am
  #3751  
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Originally Posted by LBJ
Okay, I see that. But OP has another problem in that the 32 minute connection from 5815 to 2218 does not appear to meet DL's MCT.
It does meet MCT. I've done SDC to this exact flight routing from YVR. (Well to RDU instead of RIC) Remember YVR-SEA and most other Canada airports-SEA will be precleared. Those flights have a different MCT then normal International-Domestic connections.
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Old Oct 20, 2018, 1:07 am
  #3752  
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Originally Posted by flyerCO
It's possible the ticket still has original fare class and they put you in W only on the reservation.
^ that's what I was trying to say with "if they see it as a W ticket" but I couldn't think of the right words

I've seen this happen on a ticket where I got upgraded to SU, and then after a schedule change the reservation said W.
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Old Oct 21, 2018, 8:38 pm
  #3753  
 
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Standby from connection to nonstop

Can you standby from a connecting-flight to a nonstop? I know you can't do a SDC, but they didn't put the same language in the standby section,,
Does it matter if it's first or economy?
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Old Oct 21, 2018, 8:48 pm
  #3754  
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I'm not sure what the policy is but in practice, yes, definitely.
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Old Oct 21, 2018, 9:03 pm
  #3755  
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Originally Posted by silverforumsurf
Can you standby from a connecting-flight to a nonstop? I know you can't do a SDC, but they didn't put the same language in the standby section,,
Does it matter if it's first or economy?
You can't change routing with SDS. Thus no need to include language as dropping a connection means routing has changed.
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Old Oct 21, 2018, 10:24 pm
  #3756  
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but the reason you can't change routing with SDS is that if you;re booked on JFK-ATL-MCO and you try to standby to JFK-DTW-MCO and you clear the first leg but not the second, you get stranded.

If you SDS to a nonstop, there's no possibility of getting stranded after clearing the first leg (since there are no subsequent legs).

(At least some) diamond/platinum phone agents will allow you to do this.
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Old Oct 22, 2018, 6:58 am
  #3757  
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Originally Posted by pvn
but the reason you can't change routing with SDS is that if you;re booked on JFK-ATL-MCO and you try to standby to JFK-DTW-MCO and you clear the first leg but not the second, you get stranded.

If you SDS to a nonstop, there's no possibility of getting stranded after clearing the first leg (since there are no subsequent legs).

(At least some) diamond/platinum phone agents will allow you to do this.
The risk of not getting out still exists if were able to SDS to nonstop. Just instead of being stuck in hub, you're stuck at origin.

Agents may do anything. At DL, consistent inconsistency is the name of the game. However the rules clearly prohibit it if the hold to policy.
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Old Oct 22, 2018, 7:11 am
  #3758  
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Originally Posted by flyerCO
The risk of not getting out still exists if were able to SDS to nonstop. Just instead of being stuck in hub, you're stuck at origin.
huh?

when you SDS you don't give up your confirmed seat until your standby clears. If you miss your standby flight you've still got your original itinerary.
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Old Oct 22, 2018, 7:26 am
  #3759  
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Originally Posted by pvn
huh?

when you SDS you don't give up your confirmed seat until your standby clears. If you miss your standby flight you've still got your original itinerary.
Depends if it's before or after the confirmed flight. GM and above can SDS after.
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Old Oct 22, 2018, 8:44 am
  #3760  
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well if you're SDSing after, it doesn't matter if you keep the same routing or not, if you don't clear you're still stuck.
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Old Nov 1, 2018, 10:25 am
  #3761  
 
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I know on paid first, I can voluntarily downgrade to Y when doing SDC. If I SDC from a paid first (G) fare to a Y seat to get home early do I still get MQM and MQD that I would have earned on my first (G) fare?
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Old Nov 1, 2018, 1:22 pm
  #3762  
 
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Originally Posted by BallardFlyer
I know on paid first, I can voluntarily downgrade to Y when doing SDC. If I SDC from a paid first (G) fare to a Y seat to get home early do I still get MQM and MQD that I would have earned on my first (G) fare?
Yes.
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Old Nov 1, 2018, 2:50 pm
  #3763  
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Originally Posted by BallardFlyer
I know on paid first, I can voluntarily downgrade to Y when doing SDC. If I SDC from a paid first (G) fare to a Y seat to get home early do I still get MQM and MQD that I would have earned on my first (G) fare?
MQD, yes
MQM may require some manual intervention if the system posts in a low coach inventory ... my experience it that it will almost always get fixed within ~24 hrs after I bring the error to their attention (call or email)
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Old Nov 1, 2018, 3:18 pm
  #3764  
 
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Originally Posted by jrl767
MQD, yes
MQM may require some manual intervention if the system posts in a low coach inventory ... my experience it that it will almost always get fixed within ~24 hrs after I bring the error to their attention (call or email)
My experience is that it will post in Y, which will receive 150% anyway...
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Old Dec 10, 2018, 6:17 am
  #3765  
 
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Cleared FC upgrades at PM window for outbound and inbound. I SDC'd the outbound and was cleared for FC at the gate. Realized that the inbound was rebooked to C+. I ended up taking an earlier flight so I didn't take the scheduled inbound. Why did this happen though? My assigned seat was open on the seat chart when I looked the day before departure. I was on the bubble as well on the upgrade list. I don't want to SDC the outbound if it is going to mess with the inbound upgrade.
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