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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old May 13, 2021, 10:19 am
  #4336  
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Originally Posted by FlyerBeek
Any recent experiences with SDC on an award ticket that's been upgraded using a RUC? (a relatively new possibility)

Will SDC just require any F seat to be available (as a revenue ticket upgraded with an instrument would) - or does some form of award inventory also need to be available?

-FlyerBeek
Your first step should be to make sure that DL has already reissued the ticket in FC so that agents will see it as a FC ticket. This isn't the same as having the RUC upgrade confirmed on the old flight.
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Old May 13, 2021, 5:11 pm
  #4337  
 
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Originally Posted by MSPeconomist
Your first step should be to make sure that DL has already reissued the ticket in FC so that agents will see it as a FC ticket. This isn't the same as having the RUC upgrade confirmed on the old flight.
Thanks. Yes - I've been trying to get that done (unsuccessfully, so far) for the last two days. Once the ticket is reissued in D1/FC, any idea how it will work on day of departure with the SDC? Hopefully it will be just like any revenue ticket and only require a single seat in premium inventory (and not some underlying award inventory as well)?

-FlyerBeek
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Old May 13, 2021, 6:58 pm
  #4338  
 
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Originally Posted by FlyerBeek
Thanks. Yes - I've been trying to get that done (unsuccessfully, so far) for the last two days. Once the ticket is reissued in D1/FC, any idea how it will work on day of departure with the SDC? Hopefully it will be just like any revenue ticket and only require a single seat in premium inventory (and not some underlying award inventory as well)?

-FlyerBeek
I don't have your exact situation, but I will be trying to SDC my Saturday afternoon flight tomorrow.
It is an award main cabin ticket that I purchased FC upgrade (FCM in app; the app says this my ticket is OY now).
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Old May 13, 2021, 7:00 pm
  #4339  
 
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Originally Posted by MarkCron
I don't have your exact situation, but I will be trying to SDC my Saturday afternoon flight tomorrow.
It is an award main cabin ticket that I purchased FC upgrade (FCM in app; the app says this my ticket is OY now).
I'll take it! That's close enough. Please report back on your SDC success. I cannot find any SDC reports for upgraded award tickets that aren't complimentary upgrades.

-FlyerBeek
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Old May 13, 2021, 10:07 pm
  #4340  
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Originally Posted by FlyerBeek
I'll take it! That's close enough. Please report back on your SDC success. I cannot find any SDC reports for upgraded award tickets that aren't complimentary upgrades.

-FlyerBeek
There's plenty going back multiple years. By policy once upgrade and ticket reissued you are treated as if you paid for F outright. In reality a number of agents believe you must clear again. This isnt true and is due to DL not really offering any training. It's more mouth to mouth, or them coming up with their personal belief of how policy works.
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Old May 13, 2021, 10:12 pm
  #4341  
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Originally Posted by MarkCron
I don't have your exact situation, but I will be trying to SDC my Saturday afternoon flight tomorrow.
It is an award main cabin ticket that I purchased FC upgrade (FCM in app; the app says this my ticket is OY now).
Did you purchase this for one segment or all the flights in one direction? If you purchased just one segment then you lose the upgrade by the book. If instead you decided on the upgrade "all" segments (meaning all for that direction, not all as in RT both directions) then you have a first class ticket and get to SDC as having a F ticket

This is policy, reality can be different.

When you say app shows OY, are you looking under flight details, or by click on receipt and seeing what the actual ticket shows? The receipt can show different fare class than reservation.
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Old May 14, 2021, 1:21 am
  #4342  
 
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Originally Posted by flyerCO
There's plenty going back multiple years...
Really? I thought upgrading award tickets using a certificate (RUC/GUC) was a relatively new change (March 2021). Previously, any upgraded award ticket would have been a complimentary upgrade, so SDC rules would have required the award inventory to change. Now, in theory, any award upgraded with a RUC/GUC (once properly reissued) should be able to be changed via SDC to last seat availability in the premium cabin - but I've yet to see an actual report of that being attempted/successful looking back in this thread. Thanks!

-FlyerBeek
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Old May 14, 2021, 2:32 am
  #4343  
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Sorry, didn't catch about specifically on award tickets. No change was made to SDC policy, which has always treated award tickets same as cash tickets. The policy is that once upgraded (RUC/GUC/miles) and ticket reissued you get treated as if bought F outright. Same policies apply for award tickets. Only change that was made was to RUC/GUC policy, allowing use on awards.
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Old May 14, 2021, 5:33 am
  #4344  
 
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Originally Posted by flyerCO
Did you purchase this for one segment or all the flights in one direction? If you purchased just one segment then you lose the upgrade by the book. If instead you decided on the upgrade "all" segments (meaning all for that direction, not all as in RT both directions) then you have a first class ticket and get to SDC as having a F ticket

This is policy, reality can be different.

When you say app shows OY, are you looking under flight details, or by click on receipt and seeing what the actual ticket shows? The receipt can show different fare class than reservation.
OY showing in flight details, did not look at receipt. In my case, it is a single segment direct flight, the return of a RT ticket.
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Old May 14, 2021, 8:31 am
  #4345  
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Originally Posted by MarkCron
I don't have your exact situation, but I will be trying to SDC my Saturday afternoon flight tomorrow.
It is an award main cabin ticket that I purchased FC upgrade (FCM in app; the app says this my ticket is OY now).
Does it say OY on the itinerary (meaning that the upgrade has been confirmed) or OY on th receipt (meaning that the ticket has been reissued in FC)? There's a difference: IME agents are much more likely to process the SDC as FC directly into FC without far class availability requirements if the ticket has been reissued as FC.
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Old May 14, 2021, 4:53 pm
  #4346  
 
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Originally Posted by FlyerBeek
I'll take it! That's close enough. Please report back on your SDC success. I cannot find any SDC reports for upgraded award tickets that aren't complimentary upgrades.

-FlyerBeek
It was no problem to SDC this ticket (OY/NX), but I couldn't because the only other same routing flight tomorrow is sold out.
I asked for another option (different routing), was told you can't change routing on a SDC.
Oh well.
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Old May 14, 2021, 6:06 pm
  #4347  
 
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Originally Posted by MarkCron
It was no problem to SDC this ticket (OY/NX), but I couldn't because the only other same routing flight tomorrow is sold out. I asked for another option (different routing), was told you can't change routing on a SDC. Oh well.
Thanks. Definitely should be able to change routing (unless trying to go from a connection to a nonstop). Like most things SDC, you seem to be at the mercy of whichever agent you get and how they want to interpret the SDC rules that day.

-FlyerBeek
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Old May 15, 2021, 3:26 am
  #4348  
 
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Originally Posted by FlyerBeek
Thanks. Definitely should be able to change routing (unless trying to go from a connection to a nonstop). Like most things SDC, you seem to be at the mercy of whichever agent you get and how they want to interpret the SDC rules that day.

-FlyerBeek
I called back again last night and got the same answer. No SDC with routing change. I asked for supervisor who said the same thing. But the supervisor was able SDC me on the earlier direct flight (same routing) that is sold out, unfortunately this is a CRJ200 with no FC.
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Old May 15, 2021, 10:06 am
  #4349  
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Originally Posted by MarkCron
I called back again last night and got the same answer. No SDC with routing change. I asked for supervisor who said the same thing. But the supervisor was able SDC me on the earlier direct flight (same routing) that is sold out, unfortunately this is a CRJ200 with no FC.
Were you standing by or was their space to confirm? Standby doesn't allow routing change.

Were you on a nonstop to begin with? If not then you shouldn't have been offered that.
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Old May 15, 2021, 2:29 pm
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If I use an RUC to upgrade into F, does that count as paid F for the purposes of the Mileage Accelerator bonuses? The fine print says that upgrade certificates don't qualify, but is the RUC an exception?
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