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Same-day confirmed and same-day standby options

Old Jun 12, 2015, 7:09 pm
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Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

Old Dec 8, 2019, 6:18 pm
  #4201  
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Originally Posted by flyerCO
I've always been told it applies to the currently booked flights. ... if you change to a 6pm depsrture, you cant SDC again till 6pm. ...
Zorak never said that he was outside the OLCI window for the LAS-LAX-SJC itinerary that he SDCd to, and he certainly knows the rules well enough to realize he would have to wait for that window to open before trying to SDC again
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Old Dec 8, 2019, 10:26 pm
  #4202  
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Originally Posted by jrl767
Zorak never said that he was outside the OLCI window for the LAS-LAX-SJC itinerary that he SDCd to, and he certainly knows the rules well enough to realize he would have to wait for that window to open before trying to SDC again
??? I wasn't replying to Zorak, thus why I quoted someone else.
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Old Dec 9, 2019, 12:32 pm
  #4203  
 
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Originally Posted by ekozie
ehhh, co-terminal SDC is an unpublished benefit for DM, but agents have done it for me as FO/GM.
Originally Posted by Zorak
Outside of IRROPs?
Originally Posted by ekozie
yeppers
Any advice on how to request this? I am GM and have had it done during weather irrops but was flat out refused last week when i tried to swtich from a LGA bound flight to an EWR bound one in CVG.
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Old Dec 9, 2019, 12:37 pm
  #4204  
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every time I've tried (either via PM phone line or at the airport) I first made sure there was availability on the flight I wanted to switch to, and started the conversation with something like "I know co-terminal Same-Day Confirm/Standby change is an unpublished benefit for Diamonds, but I'd really appreciate ..."

that said, the vast majority of my travel over the past few years has been paid F, so "availability" has been an open seat rather than open inventory ... however, I've willingly flown DTW/JFK/ATL<-->WAS in the back when getting to (or leaving from) the preferred airport was more important
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Old Dec 9, 2019, 2:28 pm
  #4205  
 
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Originally Posted by lost_perspicacity
Any advice on how to request this? I am GM and have had it done during weather irrops but was flat out refused last week when i tried to swtich from a LGA bound flight to an EWR bound one in CVG.
Usually just asking nicely. Saying I have to be somewhere at a specific time occasionally works. Sometimes just feeding flight numbers and playing dumb works too.
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Old Dec 9, 2019, 5:03 pm
  #4206  
 
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Originally Posted by lost_perspicacity
Any advice on how to request this? I am GM and have had it done during weather irrops but was flat out refused last week when i tried to swtich from a LGA bound flight to an EWR bound one in CVG.
I thought Co-terminal was a Diamond only benefit. At least what I was told once by an agent.
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Old Dec 9, 2019, 6:41 pm
  #4207  
 
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Originally Posted by apodo77
I thought Co-terminal was a Diamond only benefit. At least what I was told once by an agent.
Correct, and it's an unofficial benefit at that. Yet, many of us here at FT know how to finagle waivers and favors.
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Old Dec 10, 2019, 7:00 am
  #4208  
 
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Originally Posted by ekozie
Correct, and it's an unofficial benefit at that. Yet, many of us here at FT know how to finagle waivers and favors.
Nit, but I think it's an official but unpublished benefit. It's definitely something that is in their policy book.
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Old Dec 10, 2019, 9:15 am
  #4209  
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Originally Posted by WillBarrett_68
Nit, but I think it's an official but unpublished benefit. It's definitely something that is in their policy book.
Nit*2, but only for DMs, right? ekozie is talking about getting it as a FO/GM.
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Old Dec 10, 2019, 9:24 am
  #4210  
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I've heard scattered reports of PMs getting co-terminal SDCs, but no first hand experience. Like most things with DL, its probably worth asking for - but dont be suprised if they say no.
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Old Dec 10, 2019, 9:41 am
  #4211  
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Originally Posted by WillBarrett_68
Nit, but I think it's an official but unpublished benefit. It's definitely something that is in their policy book.
Correct. It's unpublished to the public. However it is part of the actual policy that agents can read.
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Old Dec 10, 2019, 10:26 am
  #4212  
 
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Originally Posted by Zorak
Nit*2, but only for DMs, right? ekozie is talking about getting it as a FO/GM.
yes, it's a real, official benefit for DMs.

I did get it once as a PM but the agent was very finger-waggy about it.
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Old Dec 10, 2019, 10:56 am
  #4213  
 
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Sorry to nit everyone. What I should have written is that it's an unpublished benefit for DMs.

To summarize what other are saying, lower medallion levels have received this benefit but I defer to my signature line.
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Old Dec 10, 2019, 10:58 am
  #4214  
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Originally Posted by ekozie
... To summarize what other are saying, lower medallion levels have received this benefit but I defer to my signature line.
that pretty well sums up the entire thread
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Old Dec 11, 2019, 8:52 am
  #4215  
 
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I just booked a round trip ticket, all on the same day, MEM-MSP-DEN, DEN-DTW-MEM. This was purchased on delta dot com with a normal search for a MEM-DEN roundtrip and was priced as such (no broken fares etc).

In "My trips" it's showing up as a MEM-MSP-DEN-DTW outbound and DTW-MEM return. That is, it shows my upcoming trip "Detroit" and it shows my time in Denver as a layover (even though my time there is considerably longer than my time in DTW (though the time in Denver is less than the 4-hour limit for domestic connections).

I'm wondering if Delta would allow a SDC to something like MEM-ATL-DTW on this ticket? I do need to be in Denver, so I won't actually do it.

The point is that there's some logic in the "My Trips" display that is confused by same-day round trips, and it's possible that same logic is in the system that agents use to process SDC changes.

Last edited by WillBarrett_68; Dec 14, 2019 at 8:01 am
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