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Same-day confirmed and same-day standby options

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Old Jun 12, 2015, 7:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: audidudi
This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Use the Same Day Change function on the Today screen in the Delta app (recommended, but with some peculiarities -- may not show all routings, and if changing to an earlier or later flight will only show the option within 24 hours of the target flight)
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended if app does not work)
  • Use Delta's chat functions via the app (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.


Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+) SDS is now free for all passengers as of August 4th, 2021

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

0 to 500 miles $49 $119 $169

501 to 1,000 miles $79 $149 $199

1,001 to 1,500 miles $99 $209 $259

1,501 to 2,000 miles $149 $249 $319

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares

2,001 to 3,000 miles $239 $269 $359

3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares

0 to 500 miles $50

501 to 1,000 miles $75

1,001 to 1,500 miles $100

1,501 to 2,000 miles $150

2,001 to 3,000 miles $225

3,001 miles and up $350



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Same-day confirmed and same-day standby options

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Old Aug 6, 2017, 7:24 pm
  #3241  
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Originally Posted by monitor
Unless it has recently changed, it is true that you need to call an agent since the online site and mobile app will try to charge you even if you have status. You will find that an attempt to change during the "risk free period" also works that way. But then again, I have not tried to do either online for quite a while now since that has been exercises in futility.

However, it is not true that "most of the agents don't know the rules." I have done it dozens of times in the past three or four years and after the rules were set out, in a few months all to whom I had spoken knew what to do. Once in a while I had needed to jog their memories of the rules but nowadays that hardly ever, actually never, happens to me. Of course, YMMV.
The SDC function won't charge the SDC fee for elites. You're confusing the rebooking button on the reservation with the SDC function which is only available within OLCI function. SDC on F fares it has problems when its not same fare class. Even though not required, the system (including for agents i believe) tries to only go same fare class. Otherwise it wants to upfare you to lowest available F fare class.
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Old Aug 6, 2017, 7:45 pm
  #3242  
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Originally Posted by flyerCO
The SDC function won't charge the SDC fee for elites. You're confusing the rebooking button on the reservation with the SDC function which is only available within OLCI function. SDC on F fares it has problems when its not same fare class. Even though not required, the system (including for agents i believe) tries to only go same fare class. Otherwise it wants to upfare you to lowest available F fare class.
Thank you for the information. I will take a look at this the next time that I need to do an SDC.

You are correct that the system requires the agents to do a special re-ticketing when the FC fare classes are not the same, which they do not need to do if they are.
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Old Aug 7, 2017, 4:31 am
  #3243  
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Yes, select check in, then on the next page select change flights.

As per the image and content of this recent post:
Originally Posted by bergamini
No, it specifically says "Change Flight" which is what I said ("when you do the "Change Flights" after starting OLCI ") + an "s". This image is a slightly outdated version, but you see the button. You have to enter it in OLCI, not from the reservation, that is correct but the button says "Change Flight" not "search..." or anything else.
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Last edited by serfty; Aug 7, 2017 at 4:41 am
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Old Aug 11, 2017, 7:25 am
  #3244  
 
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OK I am SURE this is in here somewhere, but....

I am on standby for a 2 PM flight today. Am I correct in assuming that Delta won't clear this until just before boarding? (I am considering just cancelling the standby as it means I get to spend about 5 hours at the airport if I don't get on!)

I was hoping it would show online if it cleared this morning, but....

Last edited by Orange County Commuter; Aug 11, 2017 at 7:31 am
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Old Aug 11, 2017, 7:49 am
  #3245  
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Standby won't clear until 30 minutes before departure, at the earliest.

Bruce
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Old Aug 11, 2017, 8:05 am
  #3246  
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Originally Posted by Orange County Commuter
OK I am SURE this is in here somewhere, but....

I am on standby for a 2 PM flight today. Am I correct in assuming that Delta won't clear this until just before boarding? (I am considering just cancelling the standby as it means I get to spend about 5 hours at the airport if I don't get on!)

I was hoping it would show online if it cleared this morning, but....
However, if you're checked in, you should be able to see your name on the standby list, your place on the list, and the number of available seats. EF shows fare class availability (or you can painfully get some of these numbers by doing dummy searches on delta.dumb) and seat maps also give you some information about what's available. Of course, IROPs tend to make all of this data irrelevant.

BTW, if you decide not to go to the airport, make sure that you're removed from the standby list. If you clear but no show, your ticket will probably be cancelled and you'll probably lose your confirmed flight.
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Old Aug 11, 2017, 8:35 am
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Originally Posted by MSPeconomist
However, if you're checked in, you should be able to see your name on the standby list, your place on the list, and the number of available seats. EF shows fare class availability (or you can painfully get some of these numbers by doing dummy searches on delta.dumb) and seat maps also give you some information about what's available. Of course, IROPs tend to make all of this data irrelevant.

BTW, if you decide not to go to the airport, make sure that you're removed from the standby list. If you clear but no show, your ticket will probably be cancelled and you'll probably lose your confirmed flight.

I have checked, I was originally in good shape, but.... things are getting full. (I was thinking about just calling and removing my name from the list. If work keeps going crazy I am definitely doing that
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Old Sep 16, 2017, 11:31 pm
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Interesting Same Day Confirmed today. 1015pm SFO-ATL and while there is 11 seats in Y, 2 in W and 1 in First I can't be confirmed to the 215pm tomorrow. However I was told I am the only revenue passenger on the list... so... should be fine. Asked to be put on list.

Anyway I can monitor that via app? And confirm I am on it? I am checked in for the 1015pm tomorrow but would like to know where I am. Worst case I'll confirm I am on the list tomorrow at the check-in counter but nice to know beforehand. Otherwise go stand at gate and wait?

And with a checked bag can I request my bag does on the 215pm flight regardless? It would be easier and I can grab it when I get there. If it comes on the 1015 I need to figure out how to get it and only home for 2 days.
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Old Sep 16, 2017, 11:46 pm
  #3249  
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Click the upgrade/standby list button in app. It'll show you the list and your place.
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Old Sep 17, 2017, 1:47 am
  #3250  
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Originally Posted by dinanm3atl
Interesting Same Day Confirmed today. 1015pm SFO-ATL and while there is 11 seats in Y, 2 in W and 1 in First I can't be confirmed to the 215pm tomorrow. However I was told I am the only revenue passenger on the list... so... should be fine. Asked to be put on list.
What fare class are you? The 2:15 now shows no seats in W and only Y,B,M availability in Y.
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Old Sep 17, 2017, 6:59 am
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Originally Posted by flyerCO
Click the upgrade/standby list button in app. It'll show you the list and your place.
For the 1015 flight I am on.

I want to monitor the 215 flight I am on standby.

Originally Posted by sethb
What fare class are you? The 2:15 now shows no seats in W and only Y,B,M availability in Y.
What the agent said. I dunno what actually exist

Just want a way to track it.
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Old Sep 17, 2017, 9:36 am
  #3252  
 
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In my experience, if you are standby for a flight, it will show up in your "my trips" section of the app. There would be two "Atlanta" trips listed, with one being the standby flight and you can check the list via that method.

If you don't have multiple entries in "my trips" I would have serious doubts that you are actually on standby.
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Old Sep 17, 2017, 10:17 am
  #3253  
 
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I have now talked to DL via Twitter and definitely on the list. But not in the app.
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Old Sep 17, 2017, 11:14 am
  #3254  
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Originally Posted by dinanm3atl
I have now talked to DL via Twitter and definitely on the list. But not in the app.
The standby leg should show. Are you looking under the today or my trips section of the app? Exit all the way to My trips in the app. Let it refresh. Then select the reservation. Should appear here.
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Old Sep 17, 2017, 11:55 am
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Originally Posted by flyerCO
The standby leg should show. Are you looking under the today or my trips section of the app? Exit all the way to My trips in the app. Let it refresh. Then select the reservation. Should appear here.
Nadda. Just confirmed flight
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