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Same-day confirmed and same-day standby options

Same-day confirmed and same-day standby options

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Old Mar 19, 19, 7:01 am   -   Wikipost
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Last edit by: Zorak
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This wiki covers basic info and common FAQs. For full terms and conditions, see the relevant DL web page: Same Day Travel Changes

Same-Day Confirmed

To request an SDC, you can
  • Click the "Change" button during OLCI (after you click "Check in" on the first screen)
  • Call a phone agent (recommended)
  • Sent a DM to @Delta on Twitter (hit or miss)

Online SDC does not seem to present all the options available to you, especially when you are SDCing a GAP fare and there is no inventory in your fare bucket. Calling in is best. People have had success with Twitter but that may depend on how "involved" the SDC is.

You can SDC starting 24 hours before your initial departure. You can SDC to any flight leaving the same calendar day. There is a $75 fee for SDC ($50 for tickets issued before March 15th, 2017), waived for GM and higher. This fee, and the waiver, applies for each person, although for GM+ traveling with companion the companion fee is sometimes waived.


Q. Does the same fare class need to be available (main cabin)?

A. Yes (whether revenue or award ticket). Note there is sometimes inventory in a fare bucket even though it may not be offered for sale on the web site. SDC on V or N (low award) fare is not unheard of.

Q. Does the same fare class need to be available (Comfort+)?

If booked into W (not WU) there only needs to be an available seat in Comfort+ regardless of fare class.

Q. Does the same fare class need to be available (First/Business/DeltaOne)?

Q. What about SDC with RUC/GUC/mileage upgrades (that have already cleared)?

As of November 2017:

* If your original ticket is a Delta OneTM ticket, you may move to any other flight with a premium cabin seat available
* If your original ticket is a First Class ticket, you may move only to other flights with a First Class seat available; you may not move to a flight with a Delta One experience, even if seats are available.
It is unclear how this affects SDC if you are confirmed in RY/OY.

Q. I have a premium cabin fare, can I SDC to an itinerary with a single-cabin aircraft?

Written reply received from Delta, Dec. 2015:

[I]f the aircraft does not support a First/Business/Delta One cabin you are still eligible to change to the flight as long we are still selling seats on the flight.
Q. What about Medallion complimentary upgrades?

A. These do *not* count as premium cabin fares even if you already cleared. The main cabin rules for SDC regarding fare inventory will apply, and if it goes through you will SDC into a main cabin seat (but you are eligible to be upgraded again -- make sure you appear on the upgrade list on your new itinerary)

Q. Can I change the routing/connections?

A. You cannot SDC from a connecting itinerary to a non-stop itinerary. In all other cases the answer is unclear. The SDC rules do not explicitly prohibit routing changes. However ticket fare rules usually contain a clause that additions/changes to connections must be permitted by the fare rules. These are apparently in conflict, and practically speaking it depends on the agent/supervisor you speak with. Some refuse, some allow anything reasonable.

Q. Can I change the origin/destination?

A. Technically no, but there is an unwritten rule that DMs can make co-terminal changes. (There are some unintuitive gaps in what DL considers co-terminal, e.g. DAL and DFW do not count.)

Q. How are SDC flights credited?

A. You will earn MQMs for the route you actually fly.

Q. Can I SDC onto a red-eye later the same day, that connects to a flight the following morning?

A. Yes (though the agent may need to process it manually)

Q. I have a red-eye flight or a flight leaving shortly after midnight; can I SDC to a flight the next day/day before?

A. Officially, no. In practice, some people have reported success (with no real pattern to status). Can't hurt to ask.

Q. Can I SDC on an international itinerary?

A. Officially, no. In practice, you can SDC remaining domestic flights after all international flights have been flown; if you have onward checked bags it is best to do this before you re-check them. There are non-zero reports of SDC of domestic flights before connecting to an international flight but this should not be counted on.

Q. Can I SDC an Alaska Airlines codeshare?

Originally Posted by flyerCO View Post
You can SDC from a DL marketed, AS operated flight to a DL operated flight. You can not SDC to another AS operated flight, even if it's DL marketed.
Originally Posted by jrl767 View Post
you may be able to SDC from a DL-marketed AS-operated flight to another AS flight under AS SDC rules (request within 6 hrs of desired flight, as long as you make the request before the scheduled departure of your booked flight; $50 fee if you don't have AS status)
Same-Day Standby

"Same-day standby is only offered if same-day confirmed is not available."

"You can use the same-day standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights."

SDS can be requested 24 hours before your initial departure. GM+ can SDS to any flight departing the same calendar day; others can only SDS for an earlier flight. No routing changes are permitted.

SDS costs $75 ($50 for tickets issued before 15 MAR 2017) but only if you clear the standby list (waived for GM+)

Upgrades are not preserved -- if you already cleared the upgrade on your original flight you must still standby for the main cabin.

Q. Is it possible to get upgraded after a standby?

A. Almost always no, whether because it is explicitly forbidden or because the standby list is processed after the UG list and it is rare for any F seats to be leftover after that happens. So, maybe sometimes?

Same-Day Standby Upgrades

"The same-day standby upgrade option allows you to upgrade your flight for a small fee, provided space is available and your ticket is eligible. This option applies to specific flights and routings [...]"

This is not the same as upgrading after successfully standing by for a main cabin seat (see above).

SDSU fee chart (may be out of date):

All flights within and between the Domestic 48 States and Alaska

Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares
 
 0 to 500 miles $49 $119 $169
 
 501 to 1,000 miles $79 $149 $199
 
 1,001 to 1,500 miles $99 $209 $259
 
 1,501 to 2,000 miles $149 $249 $319
 
 2,001 to 3,000 miles $239 $269 $359
 
 3,001 miles and up $329 $369 $399
All flights to and from Hawaii
Code:
Traveling Y/B/M Fares S/H/Q/K/L Fares U/T/X/V Fares
 
 2,001 to 3,000 miles $239 $269 $359
 
 3,001 miles and up $329 $369 $399
All eligible other flights
Code:
Traveling Y / B / M / H / Q / K Fares
 
 0 to 500 miles $50
 
 501 to 1,000 miles $75
 
 1,001 to 1,500 miles $100
 
 1,501 to 2,000 miles $150
 
 2,001 to 3,000 miles $225
 
 3,001 miles and up $350
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Old Jun 29, 14, 6:39 pm
  #1576  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.5MM, Global Entry, PL_Marriott, GHertz
Posts: 6,095
Originally Posted by MSPeconomist View Post
Are SDS and SDC now allowed on domestic connecting segments on international itineraries BEFORE the international segments (TATL) have been flown? A DM agent tried to tell me yesterday that this would be allowed.
The immediate response to this old post (July 2013) by MSP was one cannot SDS/SDC the first domestic flight of a TATL flight.

I called today asking what would happen if went stand-by for an earlier flight tomorrow on my Z fare. The answer was that only the gate agent can decide and then moments ago a second agent said no stand-by allowed for my first segment (OKC-ATL). The flight in question (2481) shows F3 on EF.

So I take it the final answer is no SDS/SDC before international segment and stand-by can be risky, no?

Last edited by Xeno; Jun 29, 14 at 6:44 pm
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Old Jun 29, 14, 7:02 pm
  #1577  
 
Join Date: Dec 2012
Location: JFK/LGA
Programs: DL DM, HH Gold, SPG Platinum 100, National Executive Elite
Posts: 1,668
New same-day confirmed and same-day standby options

Standing by on an earlier flight is never risky - worst case you just take your original flight!

And as for getting on an earlier flt on and intl itinerary, it's really up to the GA if they want to do it for you.
suvayanr is online now  
Old Jun 29, 14, 7:06 pm
  #1578  
 
Join Date: Aug 2000
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Thanks, but the risks in my case are giving up my paid FC OKC-ATL and a long stay at OKC without a SC.
Xeno is online now  
Old Jun 29, 14, 7:41 pm
  #1579  
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Join Date: May 2005
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Originally Posted by Xeno View Post
So I take it the final answer is no SDS/SDC before international segment and stand-by can be risky, no?
I still say that the airport agents have power to bend the rules, and all the phone agents can do is quote you the official rules.

I was flying a weird ticket. . . .

PIT/XXX/CHI overnite
CHI/MSP/SLC overnite
SLC/CDG/EUR

When I got to ORD, I noticed that the earlier flight to MSP, delayed a little, was boarding. I figured I'd ask if there was room. Better to sit a little longer at the MSP SC, than the tiny ORD club. There was room - had to give up my UG - short flight; no big deal.

The GA gave me a seat with a row all to myself! The funny thing is, that I completely forgot til days later that technically, this was against the rules, due to the int'l stuff.
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Old Jun 29, 14, 7:59 pm
  #1580  
 
Join Date: Dec 2012
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Posts: 1,668
I'm guessing that your CHI-MSP was on a different fare component, making it easier as well.
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Old Jun 29, 14, 8:00 pm
  #1581  
 
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.5MM, Global Entry, PL_Marriott, GHertz
Posts: 6,095
The flight I am looking at is still F3 but the economy fares are 0 except Y4.

BTW, did you have checked luggage (as I will have)?
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Old Jun 29, 14, 8:05 pm
  #1582  
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Originally Posted by suvayanr View Post
I'm guessing that your CHI-MSP was on a different fare component, making it easier as well.
Nope.

My fare was a round trip CHI/TXL - all the same fare class, nested within a round trip PIT/CHI on either end.

Originally Posted by Xeno View Post
BTW, did you have checked luggage (as I will have)?
Nope. There's your glitch waiting to happen. If you're at the gate, you hava better chance of getting on the flight. At the ticket counter, it's iffy, I think.
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Old Jul 6, 14, 7:05 am
  #1583  
 
Join Date: May 2013
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SDC to same flight cancels upgrade

Is this supposed to happen?

I'm flying tomorrow morning and had booked a 3 hour layover in ATL. I was upgraded for both flights. I checked availability this morning and called in to change to the an earlier connection reducing my time in ATL to about 1 hour. I stayed on the exact same DCA-ATL flight. The receipt came through to my email as I was on the phone with the rep, and I noticed I'd been kicked back to economy. I knew my upgrade for the flight I changed wouldn't hold, but I thought they could preserve it for the flight that I wasn't changing. She said there was nothing she could do because they ticket had to be reissued. Is this correct? I certainly makes SDC much less appealing in cases like this where I want to shorten my layover if it is.
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Old Jul 6, 14, 7:39 am
  #1584  
 
Join Date: May 2012
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Posts: 726
The right rep will notice this and not let it happen. I always point it out to the rep and ask then to protect the upgrade.


Originally Posted by mattp1987 View Post
Is this supposed to happen?

I'm flying tomorrow morning and had booked a 3 hour layover in ATL. I was upgraded for both flights. I checked availability this morning and called in to change to the an earlier connection reducing my time in ATL to about 1 hour. I stayed on the exact same DCA-ATL flight. The receipt came through to my email as I was on the phone with the rep, and I noticed I'd been kicked back to economy. I knew my upgrade for the flight I changed wouldn't hold, but I thought they could preserve it for the flight that I wasn't changing. She said there was nothing she could do because they ticket had to be reissued. Is this correct? I certainly makes SDC much less appealing in cases like this where I want to shorten my layover if it is.
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Old Jul 6, 14, 7:45 am
  #1585  
 
Join Date: May 2013
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Originally Posted by Teamstone View Post
The right rep will notice this and not let it happen. I always point it out to the rep and ask then to protect the upgrade.
OK, thanks. I was pretty sure I'd done it before without a problem but couldn't remember. I thought she would have warned me before letting the upgrade go away. I guess at this point all I can do is hope for the best on the airport list. I don't care about the alcohol on an early morning flight, and the legroom in row 10 of the MD is good enough, but I was counting on having breakfast from the snack basket since I'll be leaving home at 4:30 and don't want to eat that early.
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Old Jul 6, 14, 11:16 am
  #1586  
 
Join Date: Dec 2008
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Originally Posted by Teamstone View Post
The right rep will notice this and not let it happen. I always point it out to the rep and ask then to protect the upgrade.
Agreed. I haven't had this happen in a long time. Likely you call was taken by an agent that doesn't usually deal with elite calls due to overflow/volume of calls.
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Old Jul 6, 14, 11:22 am
  #1587  
 
Join Date: Dec 2008
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Originally Posted by davetravels View Post
I still say that the airport agents have power to bend the rules, and all the phone agents can do is quote you the official rules.
"Bend" is a little soft. Seems they can do whatever they want when in the mood. I've changed Intl itins at the gate many times. Once even was asked by the agent checking me in, "Do you really want to do all this?" Meaning she was offering to delete segments from a complicated PNR created for MR purposes. Much less luck with phone agents though--perhaps never...
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Old Jul 14, 14, 12:14 pm
  #1588  
 
Join Date: Nov 2012
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A question for the experts: is it possible to be placed on the standby list for a connection that violates MCT, prior to flying the first segment?

For example, let's say I am flying BOS-JFK-SLC and want to standby on an earlier JFK-SLC flight that departs 30 minutes after BOS-JFK is scheduled to land. I know I can't use SDC because of the 35-minute MCT at JFK. But could I get added to the JFK-SLC standby list before departing from BOS? Or would I need to run off the plane to the right gate at JFK and just plead with the GA after landing?
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Old Jul 24, 14, 8:35 am
  #1589  
 
Join Date: Sep 2013
Location: CHI
Posts: 501
I am confused about the wording of the SDC rules.

The rules say that one can "request a change up to 24 hours prior to the departure time of your original flight." Does this mean that we can SDC *before* check-in, but not after? I had always thought that one did a same day confirmed change on the same day.

An example. I am flying, in 36 hours, LGA-XXX. If the same fare class is available, can I call now and request a change to a different flight, from LGA-XXX on that same day?

Would this not, effectively, allow one to purchase a less expensive ticket AAA-BBB-CCC, and re-route themselves AAA-CCC on a ticket that would normally be more expensive? Perhaps I am just reading things incorrectly (?) and the rule only applies after check-in? Any clarification is appreciated.
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Old Jul 24, 14, 8:42 am
  #1590  
 
Join Date: Nov 2012
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Originally Posted by CabinCaptive View Post
The rules say that one can "request a change up to 24 hours prior to the departure time of your original flight." Does this mean that we can SDC *before* check-in, but not after? I had always thought that one did a same day confirmed change on the same day.
To clarify, the rule is that you can request a change ≤24 hours before departure, or beginning at 24 hours before departure. I agree the official language could be clearer.
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