"No Tip?" Lousy Baggage Delivery Attitude
Mar 21, 2013, 5:40 am
#1
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Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
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"No Tip?" Lousy Baggage Delivery Attitude
My baggage was delayed coming into BNA - and service at BNA baggage office was as usual, exemplary.
However, the third party service provider who sent my luggage to me place later that evening actually had the cheek to ask for a tip. This is ludicrous.
However, the third party service provider who sent my luggage to me place later that evening actually had the cheek to ask for a tip. This is ludicrous.
Mar 21, 2013, 6:11 am
#2
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How is it ludicrous?
Mar 21, 2013, 6:27 am
#3
Join Date: Nov 2011
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Isn't this along the lines of the guy who washes your windows while you're stuck at a red light then expects money?
Didn't really want the "service" of the airlines losing your bags so they could send someone upteen miles to deliver it, then ask for a tip, but it creates that same awkward moment.
Didn't really want the "service" of the airlines losing your bags so they could send someone upteen miles to deliver it, then ask for a tip, but it creates that same awkward moment.
Mar 21, 2013, 6:27 am
#4
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Tips are for the service provided by the individual, not part of the cost of the service provided. That is the essence of a tip. If the individual who physically delivered the bag did his/her job passably well, s/he deserves an appropriate tip. Maybe the driver ought to be paid more, the service charge the carrier more and the carrier charge more for tickets so that you pay in that way, but that's not how it works.
It's neither ludicrous to expect a tip nor fair not to.
It's neither ludicrous to expect a tip nor fair not to.
Mar 21, 2013, 6:47 am
#6
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Tips are for the service provided by the individual, not part of the cost of the service provided. That is the essence of a tip. If the individual who physically delivered the bag did his/her job passably well, s/he deserves an appropriate tip. Maybe the driver ought to be paid more, the service charge the carrier more and the carrier charge more for tickets so that you pay in that way, but that's not how it works.
It's neither ludicrous to expect a tip nor fair not to.
It's neither ludicrous to expect a tip nor fair not to.
Mar 21, 2013, 7:28 am
#10
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Join Date: Mar 2011
Location: BNA/LAX/BWI/SZX/SIN
Posts: 649
Yeap, if I don't tip, it says that I'm a big fat stingy screwed up petulant kid who has not been taught manners - and in aforementioned "fact", refuses to learn any.
Since when was tipping mandatory rather than customary? A tip should be welcomed, not expected. It's rude to ask for one. Moreover, DL & 3rd party service provider must realize that this is customer service recovery, the last thing you want is to further inconvenience your customer, make him/her fork out more money and time, or place him/her in an awkward situation.
Since when was tipping mandatory rather than customary? A tip should be welcomed, not expected. It's rude to ask for one. Moreover, DL & 3rd party service provider must realize that this is customer service recovery, the last thing you want is to further inconvenience your customer, make him/her fork out more money and time, or place him/her in an awkward situation.
Mar 21, 2013, 7:39 am
#12
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I don't see how the baggage delivery employees are any different from UPS or FedEx drivers, who don't get tips. This is not like a bellhop who you asked to bring your bags to your room. This is the airline shipping your bags to you because they fouled up transporting them.
Mar 21, 2013, 7:46 am
#14
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Mar 21, 2013, 7:49 am
#15
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I don't see how the baggage delivery employees are any different from UPS or FedEx drivers, who don't get tips. This is not like a bellhop who you asked to bring your bags to your room. This is the airline shipping your bags to you because they fouled up transporting them.
