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Change - SkyMiles transfer upon death policy program update

Change - SkyMiles transfer upon death policy program update

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Old Mar 20, 13, 8:07 am
  #1  
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Change - SkyMiles transfer upon death policy program update

As of March 20, 2013, we have updated our policy with regard to transfer of miles upon the death of a member. Please see the SkyMiles Member Guide section regarding Restrictions on Transfer for more information.
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Old Mar 20, 13, 8:14 am
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Originally Posted by DwayneSkyMiles View Post
As of March 20, 2013, we have updated our policy with regard to transfer of miles upon the death of a member. Please see the SkyMiles Member Guide section regarding Restrictions on Transfer for more information.
Were people asking to transfer a fraction of a mile?

It is nice that DL may be willing to transfer miles from one account into several different accounts.

Is there any reinstatement fee for the miles DL claims expire upon the death of the member with an account?
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Old Mar 20, 13, 9:32 am
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Hey, just noticed the guide has not been updated online. I will let you know when it is available.
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Old Mar 20, 13, 10:06 am
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This is the update that would officially inform:

Delta will not allow transfer of miles upon death (Guessing, as DL posted that as a policy few weeks ago in a public statement on a newspaper article) My response plan is to live forever
*Sarcasm Warning*
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Old Mar 20, 13, 10:19 am
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Wow, I really hope they don't prevent miles to be transferred in case of death, think about how many miles we are sitting in and if I were to die tomorrow I would like to see my family get and use these miles as they were earned and paid for and NEVER expire. Make sure if you know you are going to die, to transfer your miles beforehand or make sure family has your password first.

Delta, this costs you nothing don't understand why this is necessary. Those miles could be used by family members for travel to my funeral, etc,
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Old Mar 20, 13, 10:20 am
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Mileage Transfer Policy Update

So what will happen to the miles when someone dies, they just vaporize?
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Old Mar 20, 13, 10:22 am
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Originally Posted by HongKonger View Post
So what will happen to the miles when someone dies, they just vaporize?
Delta giveth and Delta taketh away.
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Old Mar 20, 13, 10:26 am
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Originally Posted by MSPeconomist View Post
Originally Posted by HongKonger View Post
So what will happen to the miles when someone dies, they just vaporize?
Delta giveth and Delta taketh away.
One more chance to screw the customer.
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Old Mar 20, 13, 10:28 am
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DwayneSkyMiles, since the guide hasn't been updated online would you mind posting the text of the update here?

Thanks.
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Old Mar 20, 13, 10:28 am
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Originally Posted by GUWonder View Post
Were people asking to transfer a fraction of a mile?
Maybe they were getting requests to split miles evenly into two or more other accounts, and the total amount didn't divide evenly.
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Old Mar 20, 13, 11:44 am
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SkyMiles become CelestialMiles
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Old Mar 20, 13, 12:01 pm
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Originally Posted by MSPeconomist View Post
Delta giveth and Delta taketh away.
Lately it's been more taketh away...
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Old Mar 20, 13, 12:07 pm
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DL at its best again. The current guide is dated from January. If they're expiring the miles, it seems a very bad PR move.
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Old Mar 20, 13, 12:22 pm
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Originally Posted by HongKonger View Post
One more chance to screw the customer.
More like one final chance to screw the customer.
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Old Mar 20, 13, 12:26 pm
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Best way around this is ensure your spouse or significant other or family member or the executor of estate has your Skymiles information and the ability to login to your account. I doubt Delta knows when you die unless you die on one of their planes so if you wish for your miles to be used to fly others to your funeral when you pass away, then this can be done very easily by allowing someone else to login to your account and make the reservations from your account or transfer miles to other accounts. Where there's a will (no pun intended), there's a way.
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