DL Schedule Mess
DL is canceling all morning flights to ATL from SAN effective March 13. 6:55 and 8 am are gone. Lost my connections to Europe next Saturday, and teh only thing they could do is to put us on the LAX-ATL flight (or overnight in ATL, or go SAN-MSP-DTW-Europe). No compensation ($280 car service to LAX and $100 from SAN instead of the $50 parking), less convenient seats, etc. The DM agent I spoke to was very nice, checked all systems and spoke to operations and confirmed that it was not a system glitch.
Canceling all morning flights to ATL is unfathomable -- these are the heaviest traveled routes, and now there is no way to connect to Europe at all without o/n or flying out of LAX. Handling the SNAFU with the existing reservations - even worse. Very disappointing. "Honesty and integrity" and "taking care of our most loyal flyers"? Hardly. |
Originally Posted by SoraAoi
(Post 20390107)
DL is canceling all morning flights to ATL from SAN effective March 13. 6:55 and 8 am are gone. Lost my connections to Europe next Saturday, and teh only thing they could do is to put us on the LAX-ATL flight (or overnight in ATL, or go SAN-MSP-DTW-Europe). No compensation ($280 car service to LAX and $100 from SAN instead of the $50 parking), less convenient seats, etc. The DM agent I spoke to was very nice, checked all systems and spoke to operations and confirmed that it was not a system glitch.
Canceling all morning flights to ATL is unfathomable -- these are the heaviest traveled routes, and now there is no way to connect to Europe at all without o/n or flying out of LAX. Handling the SNAFU with the existing reservations - even worse. Very disappointing. "Honesty and integrity" and "taking care of our most loyal flyers"? Hardly. |
Airlines don't cancel flights with only 4 days notice if it's just a removal from the schedule. They would contact you if something like this occurs. Every time I have had a schedule change, which is a lot, I get contacted roughly 2-3 months in advance. Just went to look at tickets from SAN-ATL and they are still selling seats, even for the 13th, which would indicate a schedule change happened within the allowable timeframe.
That being said, did you ask them to route you through SLC and CDG from SAN? |
SNAFU is too mild a term for this short-notice upheaval of your TATL routing.
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Originally Posted by aviatorzz
(Post 20390168)
Airlines don't cancel flights with only 4 days notice if it's just a removal from the schedule. They would contact you if something like this occurs. Every time I have had a schedule change, which is a lot, I get contacted roughly 2-3 months in advance. Just went to look at tickets from SAN-ATL and they are still selling seats, even for the 13th, which would indicate a schedule change happened within the allowable timeframe.
That being said, did you ask them to route you through SLC and CDG from SAN? |
Originally Posted by aviatorzz
(Post 20390168)
Airlines don't cancel flights with only 4 days notice if it's just a removal from the schedule. They would contact you if something like this occurs. Every time I have had a schedule change, which is a lot, I get contacted roughly 2-3 months in advance. Just went to look at tickets from SAN-ATL and they are still selling seats, even for the 13th, which would indicate a schedule change happened within the allowable timeframe.
That being said, did you ask them to route you through SLC and CDG from SAN? Departing 03/13/13 - Wednesday Flight Stops Depart Arrive Aircraft Frequency Reliability Available Classes (Click on the class code for details) 0 Connections DL 1592 0 SAN 03/13/13 6:55 AM ATL 03/13/13 2:03 PM 757 Daily 90% / 9m Flight Cancelled 0 Connections DL 1662 0 SAN 03/13/13 8:00 AM ATL 03/13/13 3:05 PM 763 Daily 92% / 13m Flight Cancelled 0 Connections DL 2267 0 SAN 03/13/13 1:45 PM ATL 03/13/13 8:55 PM 757 Daily 91% / 20m F6 P3 A0 Y5 B3 M2 H0 Q0 K0 L0 U0 T0 E0 0 Connections DL 1792 0 SAN 03/13/13 10:30 PM ATL 03/14/13 5:33 AM 757 Daily 100% / 4m F6 P5 A0 Y9 B9 M9 H9 Q9 K3 L1 U0 T0 E0 Departing 03/14/13 - Thursday Flight Stops Depart Arrive Aircraft Frequency Reliability Available Classes (Click on the class code for details) 0 Connections DL 1592 0 SAN 03/14/13 6:55 AM ATL 03/14/13 2:03 PM 757 Daily 90% / 9m Flight Cancelled 0 Connections DL 1662 0 SAN 03/14/13 8:00 AM ATL 03/14/13 3:05 PM 763 Daily 92% / 13m Flight Cancelled 0 Connections DL 2267 0 SAN 03/14/13 1:45 PM ATL 03/14/13 8:55 PM 757 Daily 91% / 20m F4 P4 A1 Y9 B9 M9 H9 Q9 K2 L2 U0 T0 E0 0 Connections DL 1792 0 SAN 03/14/13 10:30 PM ATL 03/15/13 5:33 AM 757 Daily 100% / 4m F9 P9 A9 Y9 B9 M9 H9 Q9 K0 L0 U0 T0 E0 |
Originally Posted by view-with-a-room
(Post 20390197)
Yes Delta Airlines did cancel flights end of week and onward for reasons the Medallion Line cannot explain. Last call the supervisor indicated the flights were cancelled without notice. The customer service agent were very helpful but had no clue. End result I was booked on another flight as the booked flight no longer existed.
http://www.shmanoacyo.com/CPU%20CLUB...griffin3tv.jpg |
Originally Posted by LegalTender
(Post 20390186)
SNAFU is too mild a term for this short-notice upheaval of your TATL routing.
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Originally Posted by SoraAoi
(Post 20390202)
Normal airlines do not, you are right. Dl is obviously different. They are not selling anything for the morning flights on the 14-15-16-17th. EF shows as canceled. DM agent confirmed cancellation, not a system glitch, and called ATL operations.
Departing 03/13/13 - Wednesday Flight Stops Depart Arrive Aircraft Frequency Reliability Available Classes (Click on the class code for details) 0 Connections DL 1592 0 SAN 03/13/13 6:55 AM ATL 03/13/13 2:03 PM 757 Daily 90% / 9m Flight Cancelled 0 Connections DL 1662 0 SAN 03/13/13 8:00 AM ATL 03/13/13 3:05 PM 763 Daily 92% / 13m Flight Cancelled 0 Connections DL 2267 0 SAN 03/13/13 1:45 PM ATL 03/13/13 8:55 PM 757 Daily 91% / 20m F6 P3 A0 Y5 B3 M2 H0 Q0 K0 L0 U0 T0 E0 0 Connections DL 1792 0 SAN 03/13/13 10:30 PM ATL 03/14/13 5:33 AM 757 Daily 100% / 4m F6 P5 A0 Y9 B9 M9 H9 Q9 K3 L1 U0 T0 E0 Departing 03/14/13 - Thursday Flight Stops Depart Arrive Aircraft Frequency Reliability Available Classes (Click on the class code for details) 0 Connections DL 1592 0 SAN 03/14/13 6:55 AM ATL 03/14/13 2:03 PM 757 Daily 90% / 9m Flight Cancelled 0 Connections DL 1662 0 SAN 03/14/13 8:00 AM ATL 03/14/13 3:05 PM 763 Daily 92% / 13m Flight Cancelled 0 Connections DL 2267 0 SAN 03/14/13 1:45 PM ATL 03/14/13 8:55 PM 757 Daily 91% / 20m F4 P4 A1 Y9 B9 M9 H9 Q9 K2 L2 U0 T0 E0 0 Connections DL 1792 0 SAN 03/14/13 10:30 PM ATL 03/15/13 5:33 AM 757 Daily 100% / 4m F9 P9 A9 Y9 B9 M9 H9 Q9 K0 L0 U0 T0 E0 |
Originally Posted by view-with-a-room
(Post 20390158)
Same story different city! Tulsa and OKC same story. The morning flights to DTW remain from Tulsa but not the morning flights to ATL. And not just the morning flights. ExpertFlyer is the best resource at the moment as the Medallion Line is unaware of the issues. The bookings remain but not the flights.
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Originally Posted by aviatorzz
(Post 20390223)
Obviously I am wrong, but you didn't answer my question. :)
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Try asking to see if they can put you on SAN-SEA-CDG/AMS-wherever (with SAN-SEA on Alaska). There are flights around 6:30 and 8 am, and if it's not just a routine schedule change they should be able to put you on those flights if there's space.
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I had a Den to Atl flight all but booked and they must have removed it from the schedule just as I was booking this morning, as I hit purchase it said there was an error. This is for 3 weeks from today mind you not November.
When I called the agent thought I was crazy when I told her the flight was there two minutes ago and I couldn't find it online. I too wonder if this is an IT issue or actual cancellations which would be so odd this close to departure date. |
It's not just a few days in March . . . It's all the way into May, the first flight of the day from SAN/ATL is at 1:45 PM, which seems VERY odd! I wonder if they're just in the middle of the usual Saturday schedule shuffle, and flights may re-appear tomorrow, perhaps on a different aircraft.
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I would take the TCON offered by DL (SAN-ATL the night before). Too many hops before the TATL is a prescription for misconnects. Unless you've got nothing planned for Europe, you've got as good as it likely gets.
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