Delta and Starwood introduce Crossover Rewards
Mar 24, 2013, 7:29 pm
#151
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Mar 24, 2013, 9:38 pm
#152
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True, but folks started reporting miles and points posting around the middle of the month. IME many promotions state a longer interval to posting that they really observe, probably because they want to avoid broken promises and dealing with complaints if implementation doesn't go as quickly or as smoothly as anticipated.
Mar 25, 2013, 3:04 pm
#153
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Starwoods' own promotions have not in my experience been very timely, so I would expect 4-6 weeks means actual, not projected. 
I looked at a booking today where both flight pairs said they were SPG but then the fine print said not SPG eligible. All 4 legs were DL and had no "operated by" notations, not even for a connection.
I looked at a booking today where both flight pairs said they were SPG but then the fine print said not SPG eligible. All 4 legs were DL and had no "operated by" notations, not even for a connection.
Mar 25, 2013, 3:08 pm
#154
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Starwoods' own promotions have not in my experience been very timely, so I would expect 4-6 weeks means actual, not projected.
I looked at a booking today where both flight pairs said they were SPG but then the fine print said not SPG eligible. All 4 legs were DL and had no "operated by" notations, not even for a connection.
I looked at a booking today where both flight pairs said they were SPG but then the fine print said not SPG eligible. All 4 legs were DL and had no "operated by" notations, not even for a connection.
Mar 25, 2013, 5:20 pm
#155
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Why not eligible? If these were DL coded and DL operated flights booked on delta.dumb (which is where you saw the SPG eligible indication) and paid for entirely with money (so not an award ticket and not pay with miles), why would they not earn the SPG points if you're elite?
Route was RDU-ATL-LIM, and I believe on a "V" fare. Both RDU-ATL-LIM and LIM-ATL-RDU showed the SPG logo. All DL coded, all DL operated.
Then delta.crap showed at the bottom of the fare pricing page, the not eligible for crossover rewards blurb.
Are V fares not eligible?
Mar 25, 2013, 7:41 pm
#156
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Exactly my question.
Route was RDU-ATL-LIM, and I believe on a "V" fare. Both RDU-ATL-LIM and LIM-ATL-RDU showed the SPG logo. All DL coded, all DL operated.
Then delta.crap showed at the bottom of the fare pricing page, the not eligible for crossover rewards blurb.
Are V fares not eligible?
Route was RDU-ATL-LIM, and I believe on a "V" fare. Both RDU-ATL-LIM and LIM-ATL-RDU showed the SPG logo. All DL coded, all DL operated.
Then delta.crap showed at the bottom of the fare pricing page, the not eligible for crossover rewards blurb.
Are V fares not eligible?
Mar 25, 2013, 8:00 pm
#157
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Either you haven't been registered for Crossover Rewards correctly, or your flights aren't eligible (all segments must be operated by DL or DL Connection).
Mar 25, 2013, 8:12 pm
#158
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Where do you see the logo when booking?
Mar 26, 2013, 7:17 pm
#159
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When searching by price on delta.com, a purple SPG icon appears in the same area as flight amenities (WiFi, SP, etc.) for eligible flights. The SPG icon also appears on the booking page (the one where you enter payment info) beside each eligible flight.
Mar 28, 2013, 9:26 pm
#161
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Route was RDU-ATL-LIM, and I believe on a "V" fare. Both RDU-ATL-LIM and LIM-ATL-RDU showed the SPG logo. All DL coded, all DL operated.
Also, my Delta and SPG have each posted to the others' points system so far for most of my flights and stays in March, so I am definitely registered.
I haven't tried it again, though, so maybe they fixed the "glitch".
Mar 28, 2013, 9:43 pm
#163
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Sorry if I wasn't clear -- I was responding to the immediately preceding post #108 by milesandpoints, not to your post #107.
Mar 29, 2013, 4:49 am
#164
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I have also begun to see Delta stuff posting to my SPG account, and SPG stuff posting into Skymiles.
My Delta tickets were purchased via my employer's corporate travel account which uses Concur. My hotel stays were booked directly with the hotel, but I made sure that my SPG # was on file with the reservation prior to checkin.
My Delta tickets were purchased via my employer's corporate travel account which uses Concur. My hotel stays were booked directly with the hotel, but I made sure that my SPG # was on file with the reservation prior to checkin.
Mar 29, 2013, 11:17 am
#165
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Do we contact SPG about missing points from Crossover Rewards? four weeks now and nothing.