Why are some flights showing Not Upgrade Eligible?
Jan 23, 2013, 3:06 pm
#1
Original Poster
Join Date: Nov 2004
Location: MSP
Programs: DL Silver, Marriott Gold, National Executive
Posts: 106
Why are some flights showing Not Upgrade Eligible?
I'm trying to book MSP-SEA, Feb 8 - Feb 10. For some reason, certain flights are coming up as Not Upgrade Eligible but there seems to be no rhyme or reason to it. For example, DL1929 shows Upgrade Eligible, but DL2237 shows Not Upgrade Eligible. These are not CRJs, there is definitely a first class cabin on these flights. One's a T fare, the other's a U.
Of course, the one I want to book is DL2237 but I am afraid to book it if it's going to keep me off the list (even though I'm only an FO). Thoughts?
Of course, the one I want to book is DL2237 but I am afraid to book it if it's going to keep me off the list (even though I'm only an FO). Thoughts?
Jan 23, 2013, 3:13 pm
#2
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
Bad IT. Usually happens for award tix bookings. Just watch it through booking and if doesn't change to "available" and "requested" once booked call.
Personally, better to call anyway considering the mess they continue to make of the website.
Personally, better to call anyway considering the mess they continue to make of the website.
Jan 23, 2013, 3:24 pm
#3
Original Poster
Join Date: Nov 2004
Location: MSP
Programs: DL Silver, Marriott Gold, National Executive
Posts: 106
Jan 24, 2013, 11:33 am
#4
Join Date: May 2010
Location: California, USA
Programs: DL PM, HH Diamond, Marriott Silver, National EE
Posts: 475
I was curious about this, but for a different reason. Booking tickets LAX-ATL and the web site has a hyperlink for "Upgrade Eligibility." On two of the fares (1 L, 1 U), it showed as "Not Eligible for Upgrade." On the "T" fare, I was upgrade eligible. With all the changes that have been going on, I was wondering if this was a new knife in the lower Medallions.
Jan 24, 2013, 11:44 am
#5
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
I was curious about this, but for a different reason. Booking tickets LAX-ATL and the web site has a hyperlink for "Upgrade Eligibility." On two of the fares (1 L, 1 U), it showed as "Not Eligible for Upgrade." On the "T" fare, I was upgrade eligible. With all the changes that have been going on, I was wondering if this was a new knife in the lower Medallions.
Jan 25, 2013, 11:53 am
#6
Join Date: May 2010
Location: California, USA
Programs: DL PM, HH Diamond, Marriott Silver, National EE
Posts: 475
Jan 25, 2013, 1:23 pm
#7
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
I was pricing an ATL-RIC itinerary yesterday and it was showing "not upgrade eligible"--even though it shouldn't have been showing that. I talked with someone in the IT support department, and they reported it.
Jan 25, 2013, 2:08 pm
#8
Join Date: May 2010
Location: California, USA
Programs: DL PM, HH Diamond, Marriott Silver, National EE
Posts: 475
Jan 25, 2013, 3:35 pm
#9
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
Jan 25, 2013, 3:44 pm
#10
Join Date: May 2010
Location: California, USA
Programs: DL PM, HH Diamond, Marriott Silver, National EE
Posts: 475
Jan 25, 2013, 4:00 pm
#11
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
Jan 25, 2013, 5:39 pm
#12
Join Date: Jan 2008
Programs: DL Diamond; Marriott Silver
Posts: 109
Bug in Delta.Dumb
I made a one-way reservation DCA-JFK today for next week. If you searched DCA-JFK, none of the cheap T fares came up, and some of the flights were not UG eligible. Searching WAS-NYC brought up the cheap T fares to JFK, but none of the flights were UG eligible. But after repeating the serach twice, on the third time, the same flights now WERE UG eligible. That's delta.dumb for you.
Jan 25, 2013, 5:59 pm
#13
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,097
The website's just having a sad. Go through your booking a couple of times and/or try changing browsers and/or refresh your cache and it'll work. My favorite was the Delta rep who told me when I called to inquire about the problem that my flight had no more "medallion upgrade seats" available on a 737 with two tickets sold.