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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Choice gift? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1431185-choice-gift.html)

Hillhouse Jan 23, 2013 3:05 pm

Choice gift?
 
Has anyone ever heard of a "Delta Choice gift"? I was given $150 as compensation for a situation that occurred and I have no idea what a "choice gift" is. Not choice benefit.... this appears to be different. Also, how and where to do I redeem such a 'gift'?

WScottsdaleInsider Jan 23, 2013 8:40 pm

Can you use this in context?

Did Delta offer you a choice gift by email for compensation?

jeff30189 Jan 24, 2013 12:21 pm


Originally Posted by Hillhouse (Post 20109935)
Has anyone ever heard of a "Delta Choice gift"? I was given $150 as compensation for a situation that occurred and I have no idea what a "choice gift" is. Not choice benefit.... this appears to be different. Also, how and where to do I redeem such a 'gift'?

It's basically a service recovery gift - they screwed up so bad that they couldn't somehow blame it on you, so they're going to pay you to forgive them.

You usually get a choice of gift cards. I took the AmEx $150 because it offers the most flexibility on what I can then buy.

howtofreetravel Mar 12, 2013 5:14 am

I actually also got one, Very surprising because i normally get miles when they mess up. So can i really get an amex card for it?


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