Please tell me more about phone agents?
Jan 23, 2013, 8:10 am
#4
Join Date: Jun 2012
Programs: SkyMiles, MileagePlus
Posts: 188
Yes, they can. I've done the same thing, both with revenue tickets and award tickets. Spent 20 minutes or more going over routings. They might hate me, and people on hold might as well, but they don't show it and are always incredibly helpful.
Also, I've found that matrix helps quite a bit in researching similar issues (when entering the DL+ routing code).
Also, I've found that matrix helps quite a bit in researching similar issues (when entering the DL+ routing code).
Jan 23, 2013, 9:30 am
#7
Join Date: Mar 2011
Programs: DL ♦, Marriot Plt, NATL EE
Posts: 526
Jan 23, 2013, 9:27 pm
#8
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,419
Jan 23, 2013, 10:00 pm
#9
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
20-30 seconds to reload every page doesn't bother you? Or, what about the mess of viewing seat map which, in my case, either goes back to search window #1 or restarts the search again when closing the seat map window?
Or, what about the results page scrolling problem? Gotta wait and wait and wait until the results completely load before you can scroll down and view flights? If you don't the page snaps back up to the top....
Glad it works for you.
Or, what about the results page scrolling problem? Gotta wait and wait and wait until the results completely load before you can scroll down and view flights? If you don't the page snaps back up to the top....
Glad it works for you.
Jan 23, 2013, 10:04 pm
#10
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
That is not true. I purchased tickets to SYD, LHR, CDG , Just in the last few weeks. I really don't have issues that others are seeing. If I did ( which I do have on their website) I would say so. Delta doesn't pay me money to praise them, because if they did I would be broke.
Jan 23, 2013, 10:05 pm
#11
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
I use safari. I do the main login, it remembers my number, I put in my password, it remembers my last name, just like the website? Really you can't login? I can't do it on IPhone, but can on ipad.with no issues
Jan 24, 2013, 3:04 am
#12
Join Date: Aug 2011
Location: CMH
Programs: DL SM
Posts: 152
I guess I should feel lucky then I have been able to log in to delta website from every device I use. Heck tonight I even was able to log in while on amtrak.
Jan 24, 2013, 8:06 am
#14
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
I use Safari on my iPad 3 and it does not remember any account numbers, passwords or my name. Is there a setting that does this?
Jan 24, 2013, 10:49 am
#15
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218