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Using SkyMiles on SkyTeam & Other Partners Master Thread

Using SkyMiles on SkyTeam & Other Partners Master Thread

Old Jun 22, 17, 1:46 pm
  #781  
 
Join Date: Nov 2016
Posts: 706
Looks like there was a minor change to the class drop down?

IIRC it used to be:
Basic Economy
Main Cabin
Delta Comfort+
Delta One

Now it shows:
Basic Economy
Main Cabin
Delta Comfort+
First Class
Premium Select
Delta One

Also, I have an award booked 3/4 SYD>CAN>HND on CZ, that I booked via DL.com. I was curious today if there was a price change on it, and DL.com doesn't show any routing SYD>TYO available. Anyone else having an issue? Seems similar to the China Eastern one above.
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Old Jun 22, 17, 1:59 pm
  #782  
 
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Originally Posted by shimps1 View Post
L
Also, I have an award booked 3/4 SYD>CAN>HND on CZ, that I booked via DL.com. I was curious today if there was a price change on it, and DL.com doesn't show any routing SYD>TYO available. Anyone else having an issue? Seems similar to the China Eastern one above.
dullta.com calendar seems to be broken. For the several non-DL routes (direct flights) I've checked, 5 days or 5 weeks view always show all dates blank as N/A, even though the flights are there and available...just calendar is broken. May be also connections search is broken, so you can't search O&D and instead need to search segment by segment (as has been often the case for quite a few routes anyway).

As usual, seems that DL pushed out some change without bothering to do even a few minute basic QA on it. QA & DL: arch nemesis for life.
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Old Jun 23, 17, 7:04 am
  #783  
 
Join Date: Jan 2017
Posts: 787
Random, but there are 2 business class seats available on July 23rd 2017 through Delta for the Garuda Indonesia flight from Singapore to London Heathrow. I almost never see this open, unlike economy. Great use of SkyMiles. Could begin from Jakarta as well I'd imagine.
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Old Jun 26, 17, 6:22 am
  #784  
 
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Originally Posted by RealHJ View Post
Same experience here. Agents are either deadly afraid to do it, or don't know how (lack of training), don't have access (DL doesn't want to let them do their job), or just don't care about the customer at all..

It's getting harder and harder to use DL SlyMiles...

And gone are the days when DL still had some elements of NW left within that cared about the customer. The DL corporate culture & attitude of "couldn't care less about the customer" is now practically thoroughly prevalent throughout.

@:-) TIP: if you are trying to book multiple seats on one PNR, have DL split it up and book it one by one. That may work. Or at least you'll be able to book the ticket for one of the passengers...then can try for the other one later, or may need to bite the bullet and buy a revenue ticket for the other pax. Based on some recent reports, it seems that DL is [i]may[/b] be able to book MU actual availability -1, so if MU has O2 available, DL can only book 1 seat.
UPDATE: On call #9 to the Platinum line, I found an agent willing to long sell MU. Seat confirmed right away. Thx everyone for the idea!
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Old Jun 26, 17, 11:02 am
  #785  
 
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Originally Posted by damaxer91 View Post
UPDATE: On call #9 to the Platinum line, I found an agent willing to long sell MU. Seat confirmed right away. Thx everyone for the idea!
So glad to hear that! Persistence finally paid off. Congrats!

AND a very useful datapoint for us all: longsell still works and is the way to go (if one can find an agent who cares to actually do their job) when otherwise MU flights will show up but "not confirm."

(Now of course, the passenger should never have to jump through such flaming hoops just to book a flight that they have earned...but, well, sadly this is how very anti-customer DL has become nowadays.)
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Old Jun 27, 17, 12:08 am
  #786  
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Originally Posted by RealHJ View Post
So glad to hear that! Persistence finally paid off. Congrats!

AND a very useful datapoint for us all: longsell still works and is the way to go (if one can find an agent who cares to actually do their job) when otherwise MU flights will show up but "not confirm."

(Now of course, the passenger should never have to jump through such flaming hoops just to book a flight that they have earned...but, well, sadly this is how very anti-customer DL has become nowadays.)
Congrats from my end as well. After the ticket is issued I would call the plat line again, have them refresh your PNR and make sure your seat is still showing confirmed.
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Old Jun 27, 17, 1:30 am
  #787  
 
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Originally Posted by mnredfox View Post
Congrats from my end as well. After the ticket is issued I would call the plat line again, have them refresh your PNR and make sure your seat is still showing confirmed.
Better to check with the operating carrier. It may be fine on DL side, but not so on the operating carrier.

99% likely it's fine, though...but it doesn't hurt to check, you're right.

For China-based airlines, www.travelsky.com is the place to check ticket validity (as selling fake tickets there is a big business, apparently). Or, one can just call the operating carrier of course..
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Old Jun 27, 17, 11:52 pm
  #788  
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Originally Posted by RealHJ View Post
Better to check with the operating carrier. It may be fine on DL side, but not so on the operating carrier.

99% likely it's fine, though...but it doesn't hurt to check, you're right.

For China-based airlines, www.travelsky.com is the place to check ticket validity (as selling fake tickets there is a big business, apparently). Or, one can just call the operating carrier of course..
What system does travelsky use? Worldspan? I used to use checkmytrip for AF/KL flights (primarily to check seats too), can't remember what system that is on and it if works for other global ST partners.
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Old Jun 28, 17, 12:35 am
  #789  
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Originally Posted by mnredfox View Post
What system does travelsky use? Worldspan? I used to use checkmytrip for AF/KL flights (primarily to check seats too), can't remember what system that is on and it if works for other global ST partners.
I can report that CI works with checkmytrip too.
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Old Jun 28, 17, 12:15 pm
  #790  
 
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Originally Posted by mnredfox View Post
What system does travelsky use? Worldspan? I used to use checkmytrip for AF/KL flights (primarily to check seats too), can't remember what system that is on and it if works for other global ST partners.
Honestly not sure. It may be something that's unique to China unless all the airlines there are on a single GDS, as it's main purpose is to validate a ticket on any China carrier.
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Old Jun 28, 17, 1:47 pm
  #791  
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Originally Posted by mnredfox View Post
What system does travelsky use? Worldspan? I used to use checkmytrip for AF/KL flights (primarily to check seats too), can't remember what system that is on and it if works for other global ST partners.
Checkmytrip is for Amadeus.

Sabre has VirtuallyThere.com

Travelport uses ViewTrip.com
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Old Jun 29, 17, 8:43 am
  #792  
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Originally Posted by gooselee View Post
Checkmytrip is for Amadeus.

Sabre has VirtuallyThere.com

Travelport uses ViewTrip.com
Thanks.
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Old Jul 12, 17, 8:01 am
  #793  
 
Join Date: Mar 2016
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I'm thinking about takin this - IAH DTW/ATL NRT SIN NRT ATL/DTW IAH - DL- MR in Oct - Nov. And not being a Skyteam flyer to date.... need help.
Joined SQ FFP, UA, and AA FFP. I have UA - MR in Sept. - EWR-HKG-PEK credited to SQ FFP for mileage base. Wanting a SKyteam airline with FFP that is mileage based (Czech?) to join and stocking award miles for future flights. Am I close to making some sense here? or please, other advice to best utilize DL MR's bennies.

I would want to climb through the levels as miles climb. But main interest would accumulating award miles for future flights from these MR's. So dollar based FFP don't work so well. So was trying to gain info on which Skyteam member airline is best for mileage based rewards.
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Old Jul 12, 17, 9:29 am
  #794  
 
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So, I've been searching DL for a while now ex. GRU and have always seen great space on AR/GOL, recently I see NO space available at all, for any routes, started searching other routes, nothing. I searched random partner space like KE, CZ and nothing as well. I mentioned this to DL on twitter and they said I should call in. But has anyone else seen a decline in partner availability? So far the only route I tried that showed space was AMS-PAR. So I believe KLM/AF are displaying fine.

Edit - so I've been searching day by day and award space shows, when searching for partners using the flex search, the site returns no results.

Last edited by macdonaldj2; Jul 12, 17 at 10:28 am
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Old Jul 12, 17, 2:30 pm
  #795  
 
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Originally Posted by macdonaldj2 View Post
So, I've been searching DL for a while now ex. GRU and have always seen great space on AR/GOL, recently I see NO space available at all, for any routes, started searching other routes, nothing. I searched random partner space like KE, CZ and nothing as well. I mentioned this to DL on twitter and they said I should call in. But has anyone else seen a decline in partner availability? So far the only route I tried that showed space was AMS-PAR. So I believe KLM/AF are displaying fine.

Edit - so I've been searching day by day and award space shows, when searching for partners using the flex search, the site returns no results.
I've seen highly variable availability on some AR intra-Argentina flights when looking on Delta's website for the past month or two, using both the flexible and specific days options. For example, some days (like today) I see nonstop availability from BUE-FTE one way on November 12, and other days it doesn't exist. I also see results showing up on Air France's website that don't show up in Delta's, such as flights from FTE-AEP-IGR that show up on November 19 on Air France, but nothing appears when searching with flexible dates on Delta's website.
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