Using SkyMiles on SkyTeam & Other Partners: The Discussion Thread
#121
Join Date: May 2009
Location: Full time Nomad
Posts: 838
Found more
and
ORD-FCO 6/4 on AZ
but the return is troublesome.
I can fly BCN-XXX on the 16th, and stayover in that Euro city the night of the 16th, and fly the TATL, on to MEM on 6/17th if I could find..
Almost there
#122
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,418
I wouldn't worry about BCN-EU hub right now, figure out your EU hub-US city
eg:
KL:
AMS-BOS/NYC/IAD/MIA/ATL/IAH/DFW/CHI/MSP/DTW etc
AF:
CDG-same
AZ
FCO-same
Then work back.
Since you are looking at peak EU season, Monday the 17th may yield better results.
eg:
KL:
AMS-BOS/NYC/IAD/MIA/ATL/IAH/DFW/CHI/MSP/DTW etc
AF:
CDG-same
AZ
FCO-same
Then work back.
Since you are looking at peak EU season, Monday the 17th may yield better results.
#123
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,418
#124
Join Date: May 2009
Location: Full time Nomad
Posts: 838
Think I found a complete trip, called, said no
This is what I found
I pieced it together on ITA for 1514.00 and all the legs on DL or FB on LOW
MEM-ORD DL 6/4
ORD-FCO AZ 6/4
BCN-CDG AF 6/16
CDG-IAH AF 6/17
IAH-MEM DL 6/17
ALL in LOW
I called Delta, and he said "he couldn't even see the AZ flight". I looked on EF and it shows 2, is it quite possible those 2 are for FB members only.
Is there something wrong with this itin???
I pieced it together on ITA for 1514.00 and all the legs on DL or FB on LOW
MEM-ORD DL 6/4
ORD-FCO AZ 6/4
BCN-CDG AF 6/16
CDG-IAH AF 6/17
IAH-MEM DL 6/17
ALL in LOW
I called Delta, and he said "he couldn't even see the AZ flight". I looked on EF and it shows 2, is it quite possible those 2 are for FB members only.
Is there something wrong with this itin???
#125
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
You have to ask them to do a long sell to get the AZ seat. Any AZ seat that shows on the FlyingBlue engine should be available to SkyMiles, as AZ's program is separate from FlyingBlue. An alternative way to using the technical jargon "long sell" would be to ask them to request the seat from AZ. It seems that the best time to do this is during business hours in Rome, as even though it's all done through computer systems, there have been times where long sells to AZ over the weekend or at night in Europe have languished, causing DL agents to think the seat isn't there.
#126
Join Date: May 2009
Location: Full time Nomad
Posts: 838
OK,
You have to ask them to do a long sell to get the AZ seat. Any AZ seat that shows on the FlyingBlue engine should be available to SkyMiles, as AZ's program is separate from FlyingBlue. An alternative way to using the technical jargon "long sell" would be to ask them to request the seat from AZ. It seems that the best time to do this is during business hours in Rome, as even though it's all done through computer systems, there have been times where long sells to AZ over the weekend or at night in Europe have languished, causing DL agents to think the seat isn't there.
I knew I was supposed to ask for them to "long sell", which I did. That is when he said he couldn't even see them at all to do that.
I will call early tomorrow 5-6 am and hopefully they are all still there. And do it during Rome's time.
Stupid question....Can I purchase the other ticket (the one I am paying for) thru DL as well at the same time? Do they have easier access to the AF and AZ flights for purchase (not having to long sell) as opposed to it being so difficult for an award ticket.
#127
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
I knew I was supposed to ask for them to "long sell", which I did. That is when he said he couldn't even see them at all to do that.
I will call early tomorrow 5-6 am and hopefully they are all still there. And do it during Rome's time.
Can I purchase the other ticket (the one I am paying for) thru DL as well at the same time? Do they have easier access to the AF and AZ flights for purchase?
I will call early tomorrow 5-6 am and hopefully they are all still there. And do it during Rome's time.
Can I purchase the other ticket (the one I am paying for) thru DL as well at the same time? Do they have easier access to the AF and AZ flights for purchase?
#128
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,418
I knew I was supposed to ask for them to "long sell", which I did. That is when he said he couldn't even see them at all to do that.
I will call early tomorrow 5-6 am and hopefully they are all still there. And do it during Rome's time.
Stupid question....Can I purchase the other ticket (the one I am paying for) thru DL as well at the same time? Do they have easier access to the AF and AZ flights for purchase (not having to long sell) as opposed to it being so difficult for an award ticket.
I will call early tomorrow 5-6 am and hopefully they are all still there. And do it during Rome's time.
Stupid question....Can I purchase the other ticket (the one I am paying for) thru DL as well at the same time? Do they have easier access to the AF and AZ flights for purchase (not having to long sell) as opposed to it being so difficult for an award ticket.
DL's search system is horrible, so often DL agents will need to manually search. Give agent routing, flight number, etc. Sometimes you will need to coach them to manually search by departure times.
If they still can't find it, call back and find another agent. Then as mtkeller says, ask for a long sell.
I'd do this quick so your inventory doesn't disappear.
Sorry you're running into the frustrations of booking DL award travel, but sadly this is how it is. I spent nearly 15 hours to piece together and on the phone with DL agents to make my 120K J Asia trip work.
#129
Join Date: Dec 2009
Location: New York City
Programs: DL Diamond
Posts: 124
Not sure if this is the right place for this, but I didn't want to start a new thread.
I have a flight from Rome to London tomorrow, booked through Alitalia. I'm a Delta GM with the Platinum Amex. How many pieces of luggage am I entitled to? More than 1 (hopefully)?
I have a flight from Rome to London tomorrow, booked through Alitalia. I'm a Delta GM with the Platinum Amex. How many pieces of luggage am I entitled to? More than 1 (hopefully)?
#130
Join Date: May 2009
Location: Full time Nomad
Posts: 838
OP here....
Yet to find THE agent willing/and able to book this... Surprisingly, I have energy left to keep going.
DL should be embarrassed that what seems like a simple procedure (booking the ticket) is sooo hard.
I don't mind doing all the leg work, finding the low mile legs, but they could at least make it easy to book if I have done all the work for them.
Well, off to the phone.
Will update.
DL should be embarrassed that what seems like a simple procedure (booking the ticket) is sooo hard.
I don't mind doing all the leg work, finding the low mile legs, but they could at least make it easy to book if I have done all the work for them.
Well, off to the phone.
Will update.
#131
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
ST E+ get one more bag than the standard allowance for the trip, but no extra weight if in economy. Thus, GM/PM/DM in Y on TATL should get two free bags.
#132
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,469
Just a suggestion. There is a thread in the US airways forum about Star bookings similar to what we are seeing here. I was wondering if the recent posts could be moved into another thread similar to that US thread and this thread be used to make updates to partner detail?
#133
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Just a suggestion. There is a thread in the US airways forum about Star bookings similar to what we are seeing here. I was wondering if the recent posts could be moved into another thread similar to that US thread and this thread be used to make updates to partner detail?
(The US thread isn't the best comparison, as that's one thread with people yelling "Did you read the rest of the thread?" most of the time. They could do with a sticky with only details and no discussion, as then it would be easy to tell people to go read a 15-post thread.)
#134
Suspended
Join Date: Jan 2002
Location: LAX
Programs: AA Gold
Posts: 2,741
And the second issue regards the Rome-FCO rail lines, also mentioned in the last post of that thread above. The latest news is that there'll be 10 to 15 minutes added to the ride, but that the lines are back in service. This is the most recent tweet from Roma Mobilita. And from my twitter account, here it is translated.
#135
FlyerTalk Evangelist & Ambassador: China
Original Poster
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,418
Just a suggestion. There is a thread in the US airways forum about Star bookings similar to what we are seeing here. I was wondering if the recent posts could be moved into another thread similar to that US thread and this thread be used to make updates to partner detail?
That's what I'd been advocating. I think this thread is probably developed enough that the mods could make it a sticky and start a clinic thread. Then the two threads can refer to each other and this thread (or at least the first part of it) can be kept up-to-date with a clear indication that you shouldn't ask questions in this thread (unless of the form "Is the info about XYZ in post #123 still accurate?"). Mods (and mnredfox), what say you?
(The US thread isn't the best comparison, as that's one thread with people yelling "Did you read the rest of the thread?" most of the time. They could do with a sticky with only details and no discussion, as then it would be easy to tell people to go read a 15-post thread.)
(The US thread isn't the best comparison, as that's one thread with people yelling "Did you read the rest of the thread?" most of the time. They could do with a sticky with only details and no discussion, as then it would be easy to tell people to go read a 15-post thread.)
http://www.flyertalk.com/forum/us-ai...ad-merged.html
If so, I want to make sure I understand, you advocate making this thread a sticky and having content be related to the first few posts only (how to book with partners), and then having a separate thread like "Help me book my partner award" right?
If so, I'm all aboard. Mods, thoughts?