Using SkyMiles on SkyTeam & Other Partners: The Discussion Thread
#271
Join Date: Nov 2011
Posts: 766
#272
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Correct, although I think there are some international destinations within the Americas that use routings. An MPM is a published routing, so it's fine to refer to it that way.
#273
Join Date: Nov 2011
Location: NYC
Programs: AA EXP
Posts: 288
I apologize in advance questions that I am sure have been asked and answered in the past. I'm new to redeeming skymiles.
I am trying to book a JFK-CDG-MRU award in Business.
As far as I understand it, the low level award should cost 120,000 miles.
AF business seats are only available using Skymiles in booking code O, right?
Using expertflyer to find O seats, I see availability on the desired date, but DL.com prices the itinerary at 212,500 miles per person. Is this just a matter of the website pricing incorrectly or are there different levels for O awards too?
Thanks for your help.
I am trying to book a JFK-CDG-MRU award in Business.
As far as I understand it, the low level award should cost 120,000 miles.
AF business seats are only available using Skymiles in booking code O, right?
Using expertflyer to find O seats, I see availability on the desired date, but DL.com prices the itinerary at 212,500 miles per person. Is this just a matter of the website pricing incorrectly or are there different levels for O awards too?
Thanks for your help.
#274
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
There's only one level for AF O space. Is JFK-CDG and back on AF or DL? It sounds like you're not getting low level space over the Atlantic.
#275
Join Date: Nov 2011
Location: NYC
Programs: AA EXP
Posts: 288
Interesting that DL charges less for partner redemption than on their own metal, I guess its because its only low-level/saver availability.
#276
Join Date: Nov 2011
Posts: 766
Also, consider just booking anything that is low level awards across the pond once you find it. (you do this by searching one way segments and see if the price as a low level awards) Once an inevitable schedule change occurs causing issues, you can rebook on exactly the Delta flights you want no matter the space if not sold out.
#277
Join Date: Jul 2010
Posts: 357
Trying to book two J seats on November 20, 2013 from LAX - CAN on CZ, Wandering Aramean's site shows those seats available. I called Delta today, and 1st rep said they cannot find any availability on that date. I hung up and called again. Rep said same thing, I requested a manual sell, rep cannot do that. Hung up and called again. Rep said same thing, no manual sell available. Transferred to supervisor and he said same thing. Cannot manually request seats. Can only book seats that are available to Delta.
Any advice how I can get these seats? TIA.
Any advice how I can get these seats? TIA.
Last edited by 22calbr; Jun 26, 2013 at 9:50 pm Reason: added flight date
#279
Join Date: Jul 2010
Posts: 357
You suggest I should just try calling again and hope I don't get the same "that partner does not show any availability to Delta and a manual request is not allowed" ?
#280
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Are you asking for a "manual request"? You really should be asking for a "long sell". It's possible that if you're asking for a "manual request", someone's interpreting it as a different procedure.
#282
Join Date: Jul 2010
Posts: 357
Wandering aremean still shows those seats available. What to do what to do...
#283
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Alright just got off the phone with a very nice representative. Requested those seats for Nov 20th, system cannot see it. Asked for a "long sell". Rep said they no longer need to "long sell" with CZ, since they instituted a new program approximately 2 months ago where they can directly book CZ's inventory.
Wandering aremean still shows those seats available. What to do what to do...
Wandering aremean still shows those seats available. What to do what to do...
#284
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Alright just got off the phone with a very nice representative. Requested those seats for Nov 20th, system cannot see it. Asked for a "long sell". Rep said they no longer need to "long sell" with CZ, since they instituted a new program approximately 2 months ago where they can directly book CZ's inventory.
[KVS Availability Tool 7.2.3/Diamond - Awards/SkyTeam/FR-AF]
Code:
LAX Los Angeles Intl CA US [KLAX] CAN Guangzhou Baiyun CN [ZGGG] WED 20 Nov 2013 | 1 Seat Carrier Flight From Depart To Arrive St Availability --------- ------ ---- -------- ---- -------- --- -- ------------- CZ 328 LAX 22:00 CAN 05:20 +2 CS2 WS/ YS2 AF 77 LAX 21:15 CDG 17:00 +1 CA9 WX9 YX9 -> AF 102 CDG 23:30 +1 CAN 18:15 +2 CI 7 LAX 23:25 TPE 05:50 +2 CS+ WS/ YS+ -> CI 521 TPE 14:15 +2 CAN 16:15 +2
#285
Join Date: Jul 2010
Posts: 357
Alright tried twice just now. 1st rep same story. Rep #2, Jake, seemed the most competent of the bunch. Said seats were available, but not for award redemption, only for cash purchase. I requested long sell for those two biz seats. System denied it. Then requested for first or economy. He said only two tier flight and tried a long sell on the economy. System denied it again...
Thanks to mtkeller and KVS for their help.
Thanks to mtkeller and KVS for their help.
Do call back and [politely] insist on a Long-Sell -- those Award Seats are still available:
[KVS Availability Tool 7.2.3/Diamond - Awards/SkyTeam/FR-AF]
[KVS Availability Tool 7.2.3/Diamond - Awards/SkyTeam/FR-AF]
Code:
LAX Los Angeles Intl CA US [KLAX] CAN Guangzhou Baiyun CN [ZGGG] WED 20 Nov 2013 | 1 Seat Carrier Flight From Depart To Arrive St Availability --------- ------ ---- -------- ---- -------- --- -- ------------- CZ 328 LAX 22:00 CAN 05:20 +2 CS2 WS/ YS2 AF 77 LAX 21:15 CDG 17:00 +1 CA9 WX9 YX9 -> AF 102 CDG 23:30 +1 CAN 18:15 +2 CI 7 LAX 23:25 TPE 05:50 +2 CS+ WS/ YS+ -> CI 521 TPE 14:15 +2 CAN 16:15 +2