Delta Site Login Issue
Jan 3, 2013, 8:12 pm
#1
Original Poster
Join Date: Aug 2005
Location: MSP
Programs: Delta Gold, Delta 1MM, Amtrak Guest Rewards, Marriott Titanium, Hilton Gold
Posts: 906
Delta Site Login Issue
I'm going to call Delta tech support as soon as I have a moment (of course, Flyertalk takes priority) but I wondered in anyone has had this issue.
Every time I log in to the Delta site (regardless of browser, computer, and whether I use PIN or password), it asks me to answer the two security questions. I do so, dutifully, and I get on and everything is fine from there.
Anyone else having this issue?
Cheers,
Pogopossum
Every time I log in to the Delta site (regardless of browser, computer, and whether I use PIN or password), it asks me to answer the two security questions. I do so, dutifully, and I get on and everything is fine from there.
Anyone else having this issue?
Cheers,
Pogopossum
Jan 3, 2013, 9:06 pm
#3
Join Date: Mar 2004
Location: MSY
Programs: NW Gold and now Delta Gold
Posts: 3,072
They asked me to change to user name/password. Doesn't work. I finally figured out that the system had reverted to the old PIN based login information for me. How tiresome. Especially when the site keeps crashing on me.
Jan 3, 2013, 9:08 pm
#4
Join Date: Mar 2010
Location: Ohio
Programs: DL DM, HH D, MR Plat, SPG G
Posts: 61
I have had the same issue the past week, called Diamond desk, they patched me to tech support, who tried to help and said give it a day for them to fix the glitch, that was almost a week ago and it is still the same.... very annoying!
Jan 4, 2013, 4:10 am
#7
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Could it be possible that you all missed this mega thread about this and other delta.com issues?
http://www.flyertalk.com/forum/delta...-overhaul.html
http://www.flyertalk.com/forum/delta...-overhaul.html
Jan 5, 2013, 11:14 am
#10
Join Date: Oct 2000
Location: Providence, RI
Programs: DM , MM ,Natl-Exec Elite,HH diamond,SPG gold
Posts: 373
I am still having the same issue, I use the new password and it keeps asking for the security questions. SOOO Frustrating. Web support says they are working on it but nothing yet.
