VDB @ DTW; Does this make any sense?
#16
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Combine that with the weather the past couple of days --- right now we have 7 inches on the ground in the DTW area -- and you can see why they might have an oversold condition....
Now, did you follow FT rule #1 and make the GA your best friend....?
It can make a difference.
Bob H
#18
Original Poster
Join Date: Feb 2005
Location: Upstate NY or FL or inbetween
Programs: US former CP Looking for a new airline to love me
Posts: 1,674
They probably didn't need space in F. VDBing you still only opens 1 seat, it just happens to be an F seat. It doesn't help the GA solve her problem any faster because it is an F seat. Maybe she knew there was no more space in F on the later flight and she didn't want to deal with downgrading you and the possibility that you would then refuse or try to ask her for some alternate routing that would take up more of her time on top of the fact that you were sticking to asking for more than she said she was authorized to pay. If she is not authorized to pay more than $600/person then you're probably not going to get more than $600.
It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
Quite arrogant of you to deem my negotiation strategy suboptimal. In these circumstances each person should be aligning what they choose with their circumstance specific personal values and needs, of which you have no knowledge whatever. Disrupting my travel plans to that extent was not worth $600, or I'd have been clamoring for a bump at the $600 level.
Don't know, lost interest, for all I know some poor pax was IDB'd, or maybe she used her superoptimal negotiation strategy and got 3 to depart for that last bump, paying for 10 @ $600...
#19
Join Date: Jul 2010
Location: BOS
Programs: SPG Gold
Posts: 46
Earlier this month, I attempted to get 3 x $600 when my family was traveling, but another party had an easier re-route, unfortunately!
-flying_kicks
#22
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
They probably didn't need space in F. VDBing you still only opens 1 seat, it just happens to be an F seat. It doesn't help the GA solve her problem any faster because it is an F seat. Maybe she knew there was no more space in F on the later flight and she didn't want to deal with downgrading you and the possibility that you would then refuse or try to ask her for some alternate routing that would take up more of her time on top of the fact that you were sticking to asking for more than she said she was authorized to pay. If she is not authorized to pay more than $600/person then you're probably not going to get more than $600.
It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
Quite arrogant of you to deem my negotiation strategy suboptimal. In these circumstances each person should be aligning what they choose with their circumstance specific personal values and needs, of which you have no knowledge whatever. Disrupting my travel plans to that extent was not worth $600, or I'd have been clamoring for a bump at the $600 level.
Don't know, lost interest, for all I know some poor pax was IDB'd, or maybe she used her superoptimal negotiation strategy and got 3 to depart for that last bump, paying for 10 @ $600...
Guess you'll be waiting a while longer for some airline to love you.
#23
FlyerTalk Evangelist
Join Date: Sep 2005
Location: MN
Programs: Lots of programs, dirt on all of them!
Posts: 11,938
Dumb it down LOL. I understand perfectly what you were trying to say. My response stands. DL policy won't be ideal for every situation; it is calculated to ensure smooth running and profitability of the overall system. But in this case it worked perfectly.
Guess you'll be waiting a while longer for some airline to love you.
Guess you'll be waiting a while longer for some airline to love you.
#24
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Methinks that the ops shining attitude (which is clearly visible in this thread) may have factored into any employee's willingness to help. I dont think i neec to dumb that down any more, do I op?
#25
Original Poster
Join Date: Feb 2005
Location: Upstate NY or FL or inbetween
Programs: US former CP Looking for a new airline to love me
Posts: 1,674
Just line yourself up with the apparent majority on this board, who somehow have concluded it's a rational business strategy to pay more overall to hold individual comp to the same across the board amount. After all, it's DL policy, it must be both wise and correct.
Once the GA flat refused to consider paying > $600 for my seat, I'm done, just bemused at the wrongheaded strategy displayed by DL and/or its agents and the volume of apologists for such a foolish business approach displayed on this board.
#26
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
My attitude? GA refuses to tell me how many it's oversold by, then announces it to the whole gate area on the PA a few minutes later. GA holds up an already delayed flight to harangue one more volunteer out of an already boarded aircraft that had previously rejected all her gate entreaties.
Just line yourself up with the apparent majority on this board, who somehow have concluded it's a rational business strategy to pay more overall to hold individual comp to the same across the board amount. After all, it's DL policy, it must be both wise and correct.
Once the GA flat refused to consider paying > $600 for my seat, I'm done, just bemused at the wrongheaded strategy displayed by DL and/or its agents and the volume of apologists for such a foolish business approach displayed on this board.
Just line yourself up with the apparent majority on this board, who somehow have concluded it's a rational business strategy to pay more overall to hold individual comp to the same across the board amount. After all, it's DL policy, it must be both wise and correct.
Once the GA flat refused to consider paying > $600 for my seat, I'm done, just bemused at the wrongheaded strategy displayed by DL and/or its agents and the volume of apologists for such a foolish business approach displayed on this board.
Even if the GA ended up IBD'ing someone (rather than paying out 3 x $600 for volunteers), it could have cost the airline up to $800. Would seem that there should have been another $200 room to negotiate.
#27
Join Date: Jul 2010
Location: Small town near RNO
Programs: Delta 1MM/PM, BAEC GGL, Asiana Diamond Plus(Lifetime), AC *Tangerine
Posts: 899
Perhaps the last passenger waiting for a seat was a must carry of some flavor (STE+ guarantee at+24, mega Diamond, or a messed up attempt with Shena...). I'm surprised with the flight being late pushing delayed for an attempt to get a VDB from boarded pax didn't get some attention from management or OPS. Looks to me like a return to the "good old days" at DTW.
#28
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Not to mention that IDB, I believe, is supposed to be CASHOLA, vs DeltaPlayDollars for VDB!
#29
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
NY, I am a little slow so could please clarify a few points.
First, you seamed to think you could get more for VDB'ing from a booked F seat. I do not understand why. DL will potentially incure an extra cost in rebooking you, and there is nothing to be saved in releasing your F seat (as they certainly can not sell it). I would assume purchased F seats would be a negative factor for VDBs, but you expect otherwise. What is your logic?
Second, as has been explained several times, DL generally pays all at whatever the last VDB got (like a Dutch auction). So if we have 7 early VDBs at 600, the you at 800. that would cost DL 6400(8x800) total. But if they took 3 more at 600 it would only be 6000 (10x600). Seams like it is cheaper to pay the extra pax at 600.
Third, should a GA have a cap on this? If not, I suspect Shena would now be able to fly paid F on SQ.
Please answer slowly so us ATL boys can understand.
First, you seamed to think you could get more for VDB'ing from a booked F seat. I do not understand why. DL will potentially incure an extra cost in rebooking you, and there is nothing to be saved in releasing your F seat (as they certainly can not sell it). I would assume purchased F seats would be a negative factor for VDBs, but you expect otherwise. What is your logic?
Second, as has been explained several times, DL generally pays all at whatever the last VDB got (like a Dutch auction). So if we have 7 early VDBs at 600, the you at 800. that would cost DL 6400(8x800) total. But if they took 3 more at 600 it would only be 6000 (10x600). Seams like it is cheaper to pay the extra pax at 600.
Third, should a GA have a cap on this? If not, I suspect Shena would now be able to fly paid F on SQ.
Please answer slowly so us ATL boys can understand.
#30
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
True... it is supposed to be actual, usable, legal US tender. I have often wondered if the recipient would have to insist on this to avoid having DL Monopoly Money foisted upon him/her.