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VDB @ DTW; Does this make any sense?

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Old Dec 28, 2012, 2:56 pm
  #16  
 
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Originally Posted by NY-FLA
I was on an oversold DTW-FLA late morning flight today. I asked the GA early how much the flight was oversold by. She rudely told me she didn't have to tell me.
It's bowl game season and a certain team from Michigan will be playing in Fla Jan 1....

Combine that with the weather the past couple of days --- right now we have 7 inches on the ground in the DTW area -- and you can see why they might have an oversold condition....

Now, did you follow FT rule #1 and make the GA your best friend....?

It can make a difference.

Bob H
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Old Dec 28, 2012, 3:06 pm
  #17  
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Originally Posted by DavidDTW
Doesn't that just describe the basic FT philosophy?
All too often.
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Old Dec 28, 2012, 4:36 pm
  #18  
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Originally Posted by HongKonger
They probably didn't need space in F. VDBing you still only opens 1 seat, it just happens to be an F seat. It doesn't help the GA solve her problem any faster because it is an F seat. Maybe she knew there was no more space in F on the later flight and she didn't want to deal with downgrading you and the possibility that you would then refuse or try to ask her for some alternate routing that would take up more of her time on top of the fact that you were sticking to asking for more than she said she was authorized to pay. If she is not authorized to pay more than $600/person then you're probably not going to get more than $600.

It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
Didn't realize I'd have to dumb it down for some. GA needs one more volunteer, and clearly states she is willing to offload 2 or 3 and pay $600 each, but is not willing to pay an exact match, ie a lone traveller, say $800. Maybe she's constrained by DL rules, but the outcome, ie pay multiples of $600 rather than pay slightly more than $600 to a lone traveller is stupid and counterproductive to the bottom line whatever circumstance caused that outcome. There is always the possibility that she would reneg on a couple of those who agreed earlier to get 8 bumps at $600 per, but that seems unlikely.
Quite arrogant of you to deem my negotiation strategy suboptimal. In these circumstances each person should be aligning what they choose with their circumstance specific personal values and needs, of which you have no knowledge whatever. Disrupting my travel plans to that extent was not worth $600, or I'd have been clamoring for a bump at the $600 level.


Originally Posted by Alpha Golf
Why? Seems maybe she got someone for $600, avoided giving you more.
Don't know, lost interest, for all I know some poor pax was IDB'd, or maybe she used her superoptimal negotiation strategy and got 3 to depart for that last bump, paying for 10 @ $600...
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Old Dec 28, 2012, 7:14 pm
  #19  
 
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Originally Posted by davetravels
I have yet to see a $600 VDB (even being offered)!!! What's goin' on out there!

I did, however, get a double $300 last week.
I've seen starting bids of $600 only around holiday times before/after Christmas vacation times etc. when there are more likely groups/families filling the flights with deadlines to get back.

Earlier this month, I attempted to get 3 x $600 when my family was traveling, but another party had an easier re-route, unfortunately!

-flying_kicks
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Old Dec 28, 2012, 8:03 pm
  #20  
 
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The maximum she could offer is $600 domestic. This is no override to offer you more compensation of $600 x 2 or x 3. That's it, done.
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Old Dec 28, 2012, 9:45 pm
  #21  
 
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They were offering $600 tonight for the AtL to SJC flight as well as hotel and meals to take the same flight tomorrow night.
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Old Dec 28, 2012, 10:25 pm
  #22  
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Originally Posted by NY-FLA
Originally Posted by HongKonger
They probably didn't need space in F. VDBing you still only opens 1 seat, it just happens to be an F seat. It doesn't help the GA solve her problem any faster because it is an F seat. Maybe she knew there was no more space in F on the later flight and she didn't want to deal with downgrading you and the possibility that you would then refuse or try to ask her for some alternate routing that would take up more of her time on top of the fact that you were sticking to asking for more than she said she was authorized to pay. If she is not authorized to pay more than $600/person then you're probably not going to get more than $600.

It's stupid and counterproductive because you didn't get what you wanted? As with all policies governing their gigantic operation, DL's policies will not be ideal for every situation but are designed to make the overall system work both smoothly and profitably. Knowing this helps rational actors to select an optimal negotiation strategy. You selected a suboptimal negotiation strategy and it failed. Simple as that.
Didn't realize I'd have to dumb it down for some. GA needs one more volunteer, and clearly states she is willing to offload 2 or 3 and pay $600 each, but is not willing to pay an exact match, ie a lone traveller, say $800. Maybe she's constrained by DL rules, but the outcome, ie pay multiples of $600 rather than pay slightly more than $600 to a lone traveller is stupid and counterproductive to the bottom line whatever circumstance caused that outcome. There is always the possibility that she would reneg on a couple of those who agreed earlier to get 8 bumps at $600 per, but that seems unlikely.
Quite arrogant of you to deem my negotiation strategy suboptimal. In these circumstances each person should be aligning what they choose with their circumstance specific personal values and needs, of which you have no knowledge whatever. Disrupting my travel plans to that extent was not worth $600, or I'd have been clamoring for a bump at the $600 level.


Originally Posted by Alpha Golf
Why? Seems maybe she got someone for $600, avoided giving you more.
Don't know, lost interest, for all I know some poor pax was IDB'd, or maybe she used her superoptimal negotiation strategy and got 3 to depart for that last bump, paying for 10 @ $600...
Dumb it down LOL. I understand perfectly what you were trying to say. My response stands. DL policy won't be ideal for every situation; it is calculated to ensure smooth running and profitability of the overall system. But in this case it worked perfectly.

Guess you'll be waiting a while longer for some airline to love you.
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Old Dec 29, 2012, 7:52 am
  #23  
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Originally Posted by HongKonger
Dumb it down LOL. I understand perfectly what you were trying to say. My response stands. DL policy won't be ideal for every situation; it is calculated to ensure smooth running and profitability of the overall system. But in this case it worked perfectly.

Guess you'll be waiting a while longer for some airline to love you.
yes I think we need to dumb it down for the OP. Delta's rules generally give everyone the same compensation. So to negotiate a higher amount everyone else gets that higher amount as was stated above. thus his strategy was a fail from the start
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Old Dec 29, 2012, 10:47 am
  #24  
 
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Originally Posted by fti
yes I think we need to dumb it down for the OP. Delta's rules generally give everyone the same compensation. So to negotiate a higher amount everyone else gets that higher amount as was stated above. thus his strategy was a fail from the start
Methinks that the ops shining attitude (which is clearly visible in this thread) may have factored into any employee's willingness to help. I dont think i neec to dumb that down any more, do I op?
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Old Dec 29, 2012, 11:51 am
  #25  
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Originally Posted by bubbashow
Methinks that the ops shining attitude (which is clearly visible in this thread) may have factored into any employee's willingness to help. I dont think i neec to dumb that down any more, do I op?
My attitude? GA refuses to tell me how many it's oversold by, then announces it to the whole gate area on the PA a few minutes later. GA holds up an already delayed flight to harangue one more volunteer out of an already boarded aircraft that had previously rejected all her gate entreaties.

Just line yourself up with the apparent majority on this board, who somehow have concluded it's a rational business strategy to pay more overall to hold individual comp to the same across the board amount. After all, it's DL policy, it must be both wise and correct.

Once the GA flat refused to consider paying > $600 for my seat, I'm done, just bemused at the wrongheaded strategy displayed by DL and/or its agents and the volume of apologists for such a foolish business approach displayed on this board.
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Old Dec 29, 2012, 12:44 pm
  #26  
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Originally Posted by NY-FLA
My attitude? GA refuses to tell me how many it's oversold by, then announces it to the whole gate area on the PA a few minutes later. GA holds up an already delayed flight to harangue one more volunteer out of an already boarded aircraft that had previously rejected all her gate entreaties.

Just line yourself up with the apparent majority on this board, who somehow have concluded it's a rational business strategy to pay more overall to hold individual comp to the same across the board amount. After all, it's DL policy, it must be both wise and correct.

Once the GA flat refused to consider paying > $600 for my seat, I'm done, just bemused at the wrongheaded strategy displayed by DL and/or its agents and the volume of apologists for such a foolish business approach displayed on this board.
It is somewhat amusing that some of those folks who are willing to justify just about anything the airline does to put more cash in the coffers are now taking you to task for pointing out a common-sense solution that would have left the coffers less depleted.

Even if the GA ended up IBD'ing someone (rather than paying out 3 x $600 for volunteers), it could have cost the airline up to $800. Would seem that there should have been another $200 room to negotiate.
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Old Dec 29, 2012, 12:47 pm
  #27  
 
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Perhaps the last passenger waiting for a seat was a must carry of some flavor (STE+ guarantee at+24, mega Diamond, or a messed up attempt with Shena...). I'm surprised with the flight being late pushing delayed for an attempt to get a VDB from boarded pax didn't get some attention from management or OPS. Looks to me like a return to the "good old days" at DTW.
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Old Dec 29, 2012, 1:00 pm
  #28  
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Originally Posted by StayingHomeIsBetter
Even if the GA ended up IBD'ing someone (rather than paying out 3 x $600 for volunteers), it could have cost the airline up to $800. Would seem that there should have been another $200 room to negotiate.
Not to mention that IDB, I believe, is supposed to be CASHOLA, vs DeltaPlayDollars for VDB!
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Old Dec 29, 2012, 1:15 pm
  #29  
 
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NY, I am a little slow so could please clarify a few points.

First, you seamed to think you could get more for VDB'ing from a booked F seat. I do not understand why. DL will potentially incure an extra cost in rebooking you, and there is nothing to be saved in releasing your F seat (as they certainly can not sell it). I would assume purchased F seats would be a negative factor for VDBs, but you expect otherwise. What is your logic?

Second, as has been explained several times, DL generally pays all at whatever the last VDB got (like a Dutch auction). So if we have 7 early VDBs at 600, the you at 800. that would cost DL 6400(8x800) total. But if they took 3 more at 600 it would only be 6000 (10x600). Seams like it is cheaper to pay the extra pax at 600.

Third, should a GA have a cap on this? If not, I suspect Shena would now be able to fly paid F on SQ.

Please answer slowly so us ATL boys can understand.
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Old Dec 29, 2012, 1:33 pm
  #30  
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Originally Posted by davetravels
Not to mention that IDB, I believe, is supposed to be CASHOLA, vs DeltaPlayDollars for VDB!
True... it is supposed to be actual, usable, legal US tender. I have often wondered if the recipient would have to insist on this to avoid having DL Monopoly Money foisted upon him/her.
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