New Venture and Thank You
Dec 13, 2012, 11:13 am
#46
Join Date: Dec 2005
Location: Likely being followed...
Programs: DYKWIA Extraordinaire. TrollSlayer Mega Diamond. [insert esoteric sounding status level(s) here]
Posts: 5,240
Kevin,
Unlike the current Delta Corp Comm regime, you've always been great to respond quickly and directly about issues that you control. We'll miss that here.
Best of luck in your new endeavors and thanks again for all you've done for us.
Unlike the current Delta Corp Comm regime, you've always been great to respond quickly and directly about issues that you control. We'll miss that here.
Best of luck in your new endeavors and thanks again for all you've done for us.
Dec 13, 2012, 1:11 pm
#47
Join Date: Aug 2007
Location: Atlanta
Programs: DL:PM - Reserve, 2MM, FC, RW; HH: SILVER MR: SILVER
Posts: 1,225
Dec 13, 2012, 3:13 pm
#48
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Earth. Residency:HKG formerly:YYZ
Programs: CX, DL, Nexus/GE, APEC
Posts: 10,687
I can't add anymore to what has been said in terms of customer service issue resolution I had with DL via the assistance of Mr. Pinto.
Too bad at the present time my organization cannot afford a VP of customer service who can lead by example.
Too bad at the present time my organization cannot afford a VP of customer service who can lead by example.
Dec 27, 2012, 1:41 pm
#49
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
Kevin's last interview
Folks I just got this. Look for it in January
https://skydrive.live.com/redir?resi...C34BF7210E!107
Kevin we will all miss you
Henry
https://skydrive.live.com/redir?resi...C34BF7210E!107
Kevin we will all miss you
Henry
Last edited by hnewman; Dec 27, 2012 at 1:53 pm
Dec 27, 2012, 5:13 pm
#50
Join Date: Oct 2000
Posts: 372
An end of an era and a new beginning
Delta is losing its First Class operator: Kevin.
If anyone at Delta ever embraced the values and philosophy of C.E. Woolman, it was Kevin. Kevin represented Delta with class, grace, and fairness.
Notwithstanding his personal efforts, it's a shame that he hasn't had the opportunity to touch or train everyone at Delta; surely, it would have been a better place.
I know that it just won't be the same without our trusted "friend in the Diamond (and Metals) business."
Enjoy the next phase of life, Kevin; you earned it.
Obviously, you will be missed by those who came in contact with you and by those who will benefit from your standards as the Delta Staff attempts to live up to your legacy.
I hope that they would ask, "What would Kevin do?"
If anyone at Delta ever embraced the values and philosophy of C.E. Woolman, it was Kevin. Kevin represented Delta with class, grace, and fairness.
Notwithstanding his personal efforts, it's a shame that he hasn't had the opportunity to touch or train everyone at Delta; surely, it would have been a better place.
I know that it just won't be the same without our trusted "friend in the Diamond (and Metals) business."
Enjoy the next phase of life, Kevin; you earned it.
Obviously, you will be missed by those who came in contact with you and by those who will benefit from your standards as the Delta Staff attempts to live up to your legacy.
I hope that they would ask, "What would Kevin do?"
Dec 27, 2012, 6:48 pm
#51
Join Date: Jun 2009
Programs: Delta Skymiles
Posts: 117
Dear Kevin,
As others have so eloquently stated, you will be sorely missed. Very nice that Delta is recognizing what you have done. I have never looked forward to an issue of Sky magazine more. I am planning on keeping the issue so you can sign it for me if we ever meet.
As others have so eloquently stated, you will be sorely missed. Very nice that Delta is recognizing what you have done. I have never looked forward to an issue of Sky magazine more. I am planning on keeping the issue so you can sign it for me if we ever meet.
Dec 28, 2012, 2:13 am
#53
Join Date: Feb 2008
Location: JFK,ATL,LGA (the rest of the world follows)
Programs: DL KM/DM/2MM (NH Plat emeritus, CO Plat emeritus, and no place like home)
Posts: 3,190
Folks I just got this. Look for it in January
https://skydrive.live.com/redir?resi...C34BF7210E!107
Kevin we will all miss you
Henry
https://skydrive.live.com/redir?resi...C34BF7210E!107
Kevin we will all miss you
Henry
Kevin we will all miss you^
Dec 28, 2012, 3:20 am
#54
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Kevin,
thanks for everything you have done for us in the past. I hope they gave you an outstanding package and you will enjoy your new ventures.
All the best.
Christian
thanks for everything you have done for us in the past. I hope they gave you an outstanding package and you will enjoy your new ventures.
All the best.
Christian
Dec 28, 2012, 2:13 pm
#55
Join Date: Nov 2009
Location: LAX
Programs: DL Diamond, Sky Club, United Club, Admirals Club, Hyatt Platinum, Hilton Gold
Posts: 613
Congrats and thanks for the help, both direct and indirect. Now I gotta find someone else to refer to so I can tell people "I know someone inside who can help with that..."
Dec 29, 2012, 3:44 pm
#56
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Kevin,
I wish you best of luck and fulfillment in whatever you choose to do in the future.
You helped me on several occasions, and did so with competence and alacrity.
You demonstrated a level of customer service that will be hard for your associates to mimic.
I wish you best of luck and fulfillment in whatever you choose to do in the future.
You helped me on several occasions, and did so with competence and alacrity.
You demonstrated a level of customer service that will be hard for your associates to mimic.
Dec 29, 2012, 7:15 pm
#57
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,416
Kevin - Many thanks for all you have done for the community! Though I don't fly DL that often, it's apparent that you've been a tremendous resource and friend for FT members. ^ Kudos and best of luck with whatever the future may bring. 