Did the Amex Delta Reserve card do away with companion ticket?
Mar 23, 2013, 2:27 pm
#1
Original Poster
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
Did the Amex Delta Reserve card do away with companion ticket?
I can not find anything on the American Express website for this as being a benefit anymore. Delta still has the wording on delta.com
http://www304.americanexpress.com/ge.../Delta-Reserve
My anniversary date is Feb 25th. Last yr i got my certificate on March 2, it is now March 23rd and nothing yet for this year.
I called Amex and they said i wouldn't receive another one until next yr, so that means i pay 450 and 450 without getting a cert. The hold time with delta was 45 minutes so i hung up.
I have an email into the comment/complaint section as well.
Seems odd but the wording has been removed from Amex.
thanks in advance
http://www304.americanexpress.com/ge.../Delta-Reserve
My anniversary date is Feb 25th. Last yr i got my certificate on March 2, it is now March 23rd and nothing yet for this year.
I called Amex and they said i wouldn't receive another one until next yr, so that means i pay 450 and 450 without getting a cert. The hold time with delta was 45 minutes so i hung up.
I have an email into the comment/complaint section as well.
Seems odd but the wording has been removed from Amex.
thanks in advance
Mar 23, 2013, 2:59 pm
#2
Join Date: Feb 2006
Location: DCA
Programs: DL DM, HH Diamond; SPG Gold; MR Platinum :)
Posts: 521
I can not find anything on the American Express website for this as being a benefit anymore. Delta still has the wording on delta.com
http://www304.americanexpress.com/ge.../Delta-Reserve
My anniversary date is Feb 25th. Last yr i got my certificate on March 2, it is now March 23rd and nothing yet for this year.
I called Amex and they said i wouldn't receive another one until next yr, so that means i pay 450 and 450 without getting a cert. The hold time with delta was 45 minutes so i hung up.
I have an email into the comment/complaint section as well.
Seems odd but the wording has been removed from Amex.
thanks in advance
http://www304.americanexpress.com/ge.../Delta-Reserve
My anniversary date is Feb 25th. Last yr i got my certificate on March 2, it is now March 23rd and nothing yet for this year.
I called Amex and they said i wouldn't receive another one until next yr, so that means i pay 450 and 450 without getting a cert. The hold time with delta was 45 minutes so i hung up.
I have an email into the comment/complaint section as well.
Seems odd but the wording has been removed from Amex.
thanks in advance
Mar 23, 2013, 3:19 pm
#4
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
I had to call AmEx and request it. It was a month late for me as well. I received it in my Skymiles account the next day, even though the AmEx agent told me it would take 7 business days.
PS-Watch out for passenger fees these days!
PS-Watch out for passenger fees these days!
Mar 23, 2013, 3:23 pm
#5
Join Date: Feb 2012
Location: West LA
Programs: DL DM
Posts: 957
Mar 23, 2013, 6:10 pm
#6
Join Date: Nov 2012
Location: New York, NY
Programs: Delta PM, Hyatt Plat, SPG Gold
Posts: 74
Something I just noticed. The T&C for the Platinum companion certificate specifies that the fare must still be L, U, T and with the new X and V taking over the lowest fare classes it seems Delta is devaluing the companion certificates too.
Mar 23, 2013, 7:05 pm
#7
Original Poster
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
Mar 23, 2013, 7:24 pm
#8
Join Date: Oct 2006
Location: DTW
Programs: AA EXP, DL FO
Posts: 1,719
If L/U/T are no longer the lowest fares classes how is this a devaluation? Unless you're saying that U and T classes will no longer exist.
Mar 23, 2013, 7:34 pm
#9
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,037
Just tried using my Plat companion cert and it allowed me to select X fares.
Mar 23, 2013, 7:43 pm
#10
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
Mar 24, 2013, 6:23 am
#11
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Mine was put into the Certificates and E-credits section of My Delta 2 weeks after the renewal date (March 18th 2013)
Weird that they said you were skipping a year of eligibility. That sounds like bull.
pricesquire, where did you hear that rumor (which has also been posted here on FT multiple times last year)?
Weird that they said you were skipping a year of eligibility. That sounds like bull.
pricesquire, where did you hear that rumor (which has also been posted here on FT multiple times last year)?
Mar 24, 2013, 10:04 am
#13
Original Poster
Join Date: Oct 2006
Location: MSP
Programs: DL DM, Marriott Plat, National Exec Elite
Posts: 1,357
sounds like some changes from renewal vs anniversary date?
Mine was put into the Certificates and E-credits section of My Delta 2 weeks after the renewal date (March 18th 2013)
Weird that they said you were skipping a year of eligibility. That sounds like bull.
pricesquire, where did you hear that rumor (which has also been posted here on FT multiple times last year)?
Weird that they said you were skipping a year of eligibility. That sounds like bull.
pricesquire, where did you hear that rumor (which has also been posted here on FT multiple times last year)?