Higher - DM on G or DM on Full Fare Y?
Nov 10, 2012, 2:30 pm
#1
Original Poster
Join Date: Mar 2011
Location: In Transit
Programs: DL DM
Posts: 190
Higher - DM on G or DM on Full Fare Y?
I am flying tomorrow on a SWU, so I am G waitlisted. However, I am already #3 on the waitlist.
So, do DMs (and other elites I guess) on a full fare Y have a higher priority than me? I can't believe there are 2 other DM Gs, though I guess it is possible.
Thanks
Av8n
So, do DMs (and other elites I guess) on a full fare Y have a higher priority than me? I can't believe there are 2 other DM Gs, though I guess it is possible.
Thanks
Av8n
Nov 10, 2012, 3:18 pm
#3
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At the gate, DMs using SWUs (properly coded) are behind only pax who paid for F and are accommodated in Y. My first guess would be an incorrectly applied SWU. Call in and ask if your upgrade priority is UP2A or UP3D. If they say UP3D, ask them to fix the SWU waitlist because you should be UP2A. Once corrected, you will probably need to have them un-check and re-check you in. If the agent has no idea what these priority codes mean, try another agent. If you are already UP2A, that's just bad luck.
Nov 10, 2012, 3:26 pm
#4
Join Date: Sep 2012
Programs: DL DM
Posts: 88
I've had great success in the past few weeks with a direct message to @deltaassist with this type of request. They usually get it right the first time for me. Had the phone agent apply one 3 weeks ago and I was #9 on the list. After a quick tweet, #1.
Nov 10, 2012, 3:37 pm
#5
Original Poster
Join Date: Mar 2011
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Thanks to all 3 of you for your replies. I called the DM desk. The rep researched it, and said, "yes, there are 2 people ahead of you with the same upgrade status, it ends in D." I then told him about UP2A. He went back to whereever he was asking the question, and that person had to look up the rules. In the end, I am now coded correctly, #1 on the list, and one if not two Delta phone reps are now aware of the UP2A (and maybe even UP2B) code. Maybe a small victory for all of us. 
Nov 10, 2012, 3:39 pm
#6
Join Date: Sep 2012
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Nov 10, 2012, 3:54 pm
#7
Original Poster
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Posts: 190
Good luck.
Av8n
Nov 10, 2012, 3:57 pm
#8
Join Date: Sep 2012
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Nov 10, 2012, 7:03 pm
#9
Join Date: Sep 2009
Programs: DAL-PM
Posts: 425
Thanks to all 3 of you for your replies. I called the DM desk. The rep researched it, and said, "yes, there are 2 people ahead of you with the same upgrade status, it ends in D." I then told him about UP2A. He went back to whereever he was asking the question, and that person had to look up the rules. In the end, I am now coded correctly, #1 on the list, and one if not two Delta phone reps are now aware of the UP2A (and maybe even UP2B) code. Maybe a small victory for all of us.
Nov 10, 2012, 7:07 pm
#10
Ambassador: Alaska Airlines
Join Date: Nov 2008
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Two weeks ago, I was on standby for F, yet I was still #4 behind Medallions waiting for complimentary upgrades.. I suspect it had something to do with my AS status being on file and taking precedent over being an F customer.
F was booked full and there were no no-shows, so it didn't matter.
F was booked full and there were no no-shows, so it didn't matter.
Nov 10, 2012, 10:11 pm
#12
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Thanks to all 3 of you for your replies. I called the DM desk. The rep researched it, and said, "yes, there are 2 people ahead of you with the same upgrade status, it ends in D." I then told him about UP2A. He went back to whereever he was asking the question, and that person had to look up the rules. In the end, I am now coded correctly, #1 on the list, and one if not two Delta phone reps are now aware of the UP2A (and maybe even UP2B) code. Maybe a small victory for all of us.
Nov 11, 2012, 2:01 am
#13
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Sadly this is another example of this getting coded incorrectly. Great for the OP for calling in, but imagine if DL just coded this correctly in the first place.
Nov 11, 2012, 7:56 am
#14
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Sometimes a SWU can appear to be coded properly until check in when your upgrade priority is lower than it should be.