Delta.com overhaul
Nov 10, 2012, 6:41 am
#61
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
Sweet, I have been upgraded already. Here is a C and P!
Congrats Mr Hudson! You have been upgraded to our Lincoln Luxury Cabin* brought to you by Lincoln Motor Co. Please enjoy a cold Miller Lite beer when boarding. Miller Lite, tastes great and is less filling. Also by, Sunchips. Sunchips, they taste so good you want to eat 2 bags...and you do if you have a good FA who actually brings em around more than once. And by, Coca Cola, ruining good liquor drinks for over 100 years.
Congrats Mr Hudson! You have been upgraded to our Lincoln Luxury Cabin* brought to you by Lincoln Motor Co. Please enjoy a cold Miller Lite beer when boarding. Miller Lite, tastes great and is less filling. Also by, Sunchips. Sunchips, they taste so good you want to eat 2 bags...and you do if you have a good FA who actually brings em around more than once. And by, Coca Cola, ruining good liquor drinks for over 100 years.
Nov 10, 2012, 6:41 am
#62
Join Date: Nov 2012
Programs: DL GM, UA; National EC
Posts: 53
Apparently as mentioned in some other post, the CS phone now can authenticate via first four chars of the password instead of the PIN.
For people who like PIN instead of password, maybe they could allow 4-digit numeric passwords as an option.
I don't really like the CO/UA login mechanism though. It authenticates both via PIN, or Password. Kind of cancels the point of "strong password for better security".
Last edited by mn567; Nov 10, 2012 at 6:54 am
Nov 10, 2012, 6:56 am
#63
Join Date: May 2010
Location: PDX, CRW, DCA, NYC
Programs: DL DM/2 MM, AA, AS, UA, Marriott Plat, Priority Club Gold, SPG Gold, Avis First, Hilton Silver
Posts: 56
Flat out don’t like it. The new site is too hard to navigate and requires too many clicks to drill down to the information I want. Website navigation should be intuitive. This one isn’t.
Plus, I'm I the only one who finds it strange that Delta does testing in a production environment? I'd be fired if I tried that.
And what was so bad about the old logon authentication that they felt the need to add a password?
Plus, I'm I the only one who finds it strange that Delta does testing in a production environment? I'd be fired if I tried that.
And what was so bad about the old logon authentication that they felt the need to add a password?
Last edited by PDXLexus; Nov 10, 2012 at 7:02 am
Nov 10, 2012, 7:04 am
#65
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Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
Brought to you by..
Delta Cruises
Delta Vacation Club
Delta Private Jets
Amazon
Coke
FTD
Skymiles Dining
American Express
Nov 10, 2012, 7:05 am
#66
Join Date: Sep 2011
Location: Wherever I happen to be....
Programs: DL EOS...
Posts: 1,111
Remember this one - http://www.flyertalk.com/forum/delta...oduce-you.html
One might think the new DL intro thread to reach out here could've given us a heads' up about this CONFUSING password change before it pops and DOESN'T work. Or, how about a better explanation on the website?
And who knows what the ramifications will be now that I've clicked LATER?
Look & feel is weird but will adjust.
But, the PW thing really, really irks me and I think I might just dig out those other "loyalty" programs and let them mess with my travel instead of being surprised at the worst moment by Delta...
When you're stuck in the middle of an itin the most important thing is RELIABILITY worrying about if a PW or PIN is gonna work when you NEED IT MOST does not instill much, if any, confidence. Boo, hiss...
One might think the new DL intro thread to reach out here could've given us a heads' up about this CONFUSING password change before it pops and DOESN'T work. Or, how about a better explanation on the website?
And who knows what the ramifications will be now that I've clicked LATER?
Look & feel is weird but will adjust.
But, the PW thing really, really irks me and I think I might just dig out those other "loyalty" programs and let them mess with my travel instead of being surprised at the worst moment by Delta...
When you're stuck in the middle of an itin the most important thing is RELIABILITY worrying about if a PW or PIN is gonna work when you NEED IT MOST does not instill much, if any, confidence. Boo, hiss...
Last edited by Ti22; Nov 10, 2012 at 7:17 am
Nov 10, 2012, 7:05 am
#67
FlyerTalk Evangelist
Join Date: Nov 2002
Location: All over
Programs: Most
Posts: 10,839
Nov 10, 2012, 7:13 am
#69
Join Date: Jan 2004
Programs: DL-DM SPG-plat
Posts: 71
Receipts page errors
I theoretically like the My Receipts page, but two problems: I can't see receipts not booked on delta.com, and in addition to actual receipts, I show a lot of "receipts" called "Seats" instead of the city names.
Overall, the overhaul seems to be a step in the right direction, but also a step down in usability and speed.
Overall, the overhaul seems to be a step in the right direction, but also a step down in usability and speed.
Nov 10, 2012, 7:28 am
#70
Join Date: Sep 2011
Location: SFO / JFK
Programs: Variety of rectangular cards with my name on it
Posts: 665
It's a poor choice in font IMO. It looks too pixelated and jagged. If they added a slight black outline, it wouldn't look so "high school photoshop." The site is clunky at times just going from page to page or navigating where things are as the widget boxes are bunched up.
I do like the search feature of Account Activity portion where I can limit my search or views of what is posted to my account - award redemptions, non-flight activity postings (car rentals, hotel), etc.
I do like the search feature of Account Activity portion where I can limit my search or views of what is posted to my account - award redemptions, non-flight activity postings (car rentals, hotel), etc.
Nov 10, 2012, 7:29 am
#71
FlyerTalk Evangelist
Original Poster
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Whoever they've offloaded the graphics to has not been added to the Gogo allowed list, so the website is quite useless on Gogo at the moment unless you pay. This includes changing seats.
Nov 10, 2012, 7:32 am
#73
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
