Delta.com overhaul
#32
Company Representative - Delta Air Lines
Join Date: Jul 2009
Location: Atlanta, GA
Programs: SkyMiles
Posts: 351
delta.com update
Good morning FT!
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
#34
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,983
Good morning FT!
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
I would ask, however, why the testing is happening now rather than before launch?
#35
Join Date: Nov 2012
Programs: DL GM, UA; National EC
Posts: 53
Good morning FT!
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
In the mean time, is there a way you recommend to report bugs/issues we find in the new website? (Other than in this thread maybe)?
#36
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Good morning FT!
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
Has this site really been beta tested before being launched? Some of it appears disfunctional.
Bob H
#37
Join Date: Jan 2005
Location: USA
Programs: DM-(DL)/CO/AA/US/ RW (Road Warrior)
Posts: 2,185
After a quick run though of the new look. Pretty good... so far. It is a good look.
However, it takes more steps to find what to I am looking for or what I need to do. A maze of steps/pages.
One of my biggest gripe is 'my activity or sky miles MQM/MSM page'. The font or the page could be shorter like old site or a list. Now there is MORE scrolling UP and down.
Knowing this will be the new page. It will a take a while to figure things out.
Again... pretty good looking site with 'MORE' steps.
Thank you DLCorpGuy for the information!
By way... Delta.com IT team you forgot to add the DL A380 seat map!
However, it takes more steps to find what to I am looking for or what I need to do. A maze of steps/pages.
One of my biggest gripe is 'my activity or sky miles MQM/MSM page'. The font or the page could be shorter like old site or a list. Now there is MORE scrolling UP and down.
Knowing this will be the new page. It will a take a while to figure things out.
Again... pretty good looking site with 'MORE' steps.
Thank you DLCorpGuy for the information!
By way... Delta.com IT team you forgot to add the DL A380 seat map!
#39
Join Date: Nov 2012
Programs: DL GM, UA; National EC
Posts: 53
Loyalty Programs?
On the "Flight Preferences" page, there is an option to add upto 6 FF numbers from skyteam partners.
What might be the idea here? Should I add other numbers? I hope that won't risk accidentally crediting miles to the wrong program!
What might be the idea here? Should I add other numbers? I hope that won't risk accidentally crediting miles to the wrong program!
#41
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,983
#42
Suspended
Join Date: Aug 2008
Location: SE US
Programs: Duke of Bombay, Delta Ham Sandwich tm, Delta's Glitch
Posts: 4,201
It asked me for a new PW and then would nt tale it even though it was AN and over 6 digits.
Also, I noted on the page that show a breakdown of your travel, it does not net out Bonus MQMs earned on flights when J, Y, P, F fares were used. It shows the MQM and then the Bonus miles, but does not say they are Bonus MQMs nor does it total them.
I also sense a Ham Sandwich injection on the new site. How soon til a Lincoln commercial pops up before we can online check in?
Also, I noted on the page that show a breakdown of your travel, it does not net out Bonus MQMs earned on flights when J, Y, P, F fares were used. It shows the MQM and then the Bonus miles, but does not say they are Bonus MQMs nor does it total them.
I also sense a Ham Sandwich injection on the new site. How soon til a Lincoln commercial pops up before we can online check in?
#43
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,764
Good morning FT!
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
As some of you have already noticed, weve been doing site maintenance this morning to test some new features. As DLCorpGirl mentioned last week, there are some exciting things coming from the e-Commerce/technology teams and this is one component of it. Testing will continue for the next couple of days so I cant provide a lot of information, but stay tuned for further details early next week. Our teams are working to resolve issues as quickly as possible.
Just viewed the site on my iPad. It seems to be running very slow. May be a result of traffic or Web folks working on the site.
I actually found the old design more pleasing on the eyes. This new one seems a bit distracting/thrown together. Much of the navigation and location of items has changed.
I also noticed the site no longer lists your DL Amex with your status. Ie mine used to show Delta Reserve.
I don't care for the gauge that shows you MQM level for the year. It's a bit small and tougher to read. I liked the old graph.
Some of the design elements are nice, but some of it just seems over designed and hobbled together.
#45
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,713
It would be nice to be able to move the cursor over the red exclamation at the bottom of the page and know what it means. I think it means I am in the middle of a trip and it shows I have a trip Thursday. Having red things as errors on a page makes me think I need to do something.