***NEW***Baggage rules January 2013 Postponed
Dec 5, 2012, 4:00 pm
#196
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If I but a Delta ticket from ATL-CGD and then and AF ticket from CDG-ATH, under this policy, I will have to re-claim my luggage in CDG and then re-check it with AF; even though both are SkyTeam.
Dec 5, 2012, 9:53 pm
#197
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Yes and no. They bags will be checked all the way through because the flights are on the same reservation/ticket not because they are all on SkyTeam.
If I but a Delta ticket from ATL-CGD and then and AF ticket from CDG-ATH, under this policy, I will have to re-claim my luggage in CDG and then re-check it with AF; even though both are SkyTeam.
If I but a Delta ticket from ATL-CGD and then and AF ticket from CDG-ATH, under this policy, I will have to re-claim my luggage in CDG and then re-check it with AF; even though both are SkyTeam.
Dec 5, 2012, 11:00 pm
#198
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This will bite people who do award tickets in low (including partner flights) and then purchase the domestic connections separately. For example, TPAC and formerly TATL partner flights at low are attractive but it might not be possible to find DL connecting flights to the international gateway. Hence a purchased ticket and the requirement to claim and recheck bags. Alternately, a west coast passenger could easily have an award and purchased ticket combination involving DL and AS (which isn't a SkyTeam member), again invokiing the requirements to claim and recheck bags. It starts in mid January (15th?) and previously purchased tickets do not seem to be exempt from the new rules, so that a lot of people will be caught unaware, as will those who don't understand and appreciate the concepts of a single PNR and single ticket for a single multi-carrier flight, which can be much more expensive than purchasing multiple tickets for a trip. Of course, I don't expect ticket booking websites to clearly explain the implications.
Dec 6, 2012, 12:11 am
#199
Join Date: Jul 2012
Location: LAX
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Why do people continue making references to whether or not an airline is in SkyTeam? You should find it probative that the DL language (quoted in the first post) mentions nothing at all about SkyTeam. That is because the dispositive inquiry is not whether the segments are on a particular carrier, but rather whether they are all on the same ticket. Indeed, it is rare to have a DL ticket involving non-SkyTeam members, but tickets involving AS are one such example. If I fly DL from JFK-SEA and AS from SEA-LAX on the same ticket, my bags get checked through, despite AS not being in SkyTeam.
It's annoying, but it's not complicated...
It's annoying, but it's not complicated...
Dec 6, 2012, 6:58 am
#200
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Best In . . .
FOR MULTI TICKETS****
(October 25, 2012) -- Effective for travel on or after January 15, 2013, Delta Air Lines policy will be to check a passengers baggage between the origin and destination points that are indicated on a single or conjuncted ticket exclusively. If a second ticket is presented for travel on another airline beyond the destination of the first ticket, the passenger will be advised that Delta will only check the bag to the destination on the first ticket(s). The passenger must collect the baggage at baggage claim for their first ticketed destination, and then re-check their baggage with the down-line carrier for the next flight.
Previously, in cases where a passenger presented more than one ticket to a Delta airport agent at the origination point, Delta would offer to check the baggage from the origin on one Delta ticket to the final destination on the second ticket, collecting both Deltas and the other airlines fees. This was done on a courtesy basis but has never been part of an official policy.
The policy update does not apply to interline itineraries, wherein the passenger has an entire journey on one ticket. In these situations, Delta will continue to check baggage through to the ticketed destination as normal policy.
This clarification of policy helps Delta ensure that checked baggage service is consistent for all customers.
Below are examples of a single-ticket and multi-ticket scenarios.
Single ticket example:
Ticket 1 - ATL-LAX on a Delta flight connecting to another airline operating LAX-NRT.
Delta Policy: Delta will check the baggage from ATL to LAX to NRT.
Multi ticket example:
Ticket 1 ATL-LAX on a Delta flight
Ticket 2 LAX-NRT on a different airline
Delta Policy: Delta will check the baggage for the ATL to LAX flight only. Upon the flights arrival at LAX, the passenger must collect the baggage at the Delta baggage claim and then proceed to check it with the down-line carrier for the next flight LAX to NRT.
(October 25, 2012) -- Effective for travel on or after January 15, 2013, Delta Air Lines policy will be to check a passengers baggage between the origin and destination points that are indicated on a single or conjuncted ticket exclusively. If a second ticket is presented for travel on another airline beyond the destination of the first ticket, the passenger will be advised that Delta will only check the bag to the destination on the first ticket(s). The passenger must collect the baggage at baggage claim for their first ticketed destination, and then re-check their baggage with the down-line carrier for the next flight.
Previously, in cases where a passenger presented more than one ticket to a Delta airport agent at the origination point, Delta would offer to check the baggage from the origin on one Delta ticket to the final destination on the second ticket, collecting both Deltas and the other airlines fees. This was done on a courtesy basis but has never been part of an official policy.
The policy update does not apply to interline itineraries, wherein the passenger has an entire journey on one ticket. In these situations, Delta will continue to check baggage through to the ticketed destination as normal policy.
This clarification of policy helps Delta ensure that checked baggage service is consistent for all customers.
Below are examples of a single-ticket and multi-ticket scenarios.
Single ticket example:
Ticket 1 - ATL-LAX on a Delta flight connecting to another airline operating LAX-NRT.
Delta Policy: Delta will check the baggage from ATL to LAX to NRT.
Multi ticket example:
Ticket 1 ATL-LAX on a Delta flight
Ticket 2 LAX-NRT on a different airline
Delta Policy: Delta will check the baggage for the ATL to LAX flight only. Upon the flights arrival at LAX, the passenger must collect the baggage at the Delta baggage claim and then proceed to check it with the down-line carrier for the next flight LAX to NRT.
Dec 6, 2012, 8:19 am
#201
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This will bite people who do award tickets in low (including partner flights) and then purchase the domestic connections separately. For example, TPAC and formerly TATL partner flights at low are attractive but it might not be possible to find DL connecting flights to the international gateway. Hence a purchased ticket and the requirement to claim and recheck bags. Alternately, a west coast passenger could easily have an award and purchased ticket combination involving DL and AS (which isn't a SkyTeam member), again invokiing the requirements to claim and recheck bags. It starts in mid January (15th?) and previously purchased tickets do not seem to be exempt from the new rules, so that a lot of people will be caught unaware, as will those who don't understand and appreciate the concepts of a single PNR and single ticket for a single multi-carrier flight, which can be much more expensive than purchasing multiple tickets for a trip. Of course, I don't expect ticket booking websites to clearly explain the implications.
. Anybody who does this likely knows what they are doing.
. They will have several hours for the connection to allow for irops
. Into the US it does not matter
. Exiting the US one has to reclear TSA anyway in many cases
Still there could be some real painfull cases. Flying Domestic->ATL->International, the bag recheck could easily add well over an hour (concourse->terminal->bags->bus to east terminal->checkin->TSA). So even with a good grace period one could be in trouble. [Though why somebody would try this ATL I do not know]
Dec 6, 2012, 9:43 am
#202
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True. There are a few saving graces though.
. Anybody who does this likely knows what they are doing.
. They will have several hours for the connection to allow for irops
. Into the US it does not matter
. Exiting the US one has to reclear TSA anyway in many cases
Still there could be some real painfull cases. Flying Domestic->ATL->International, the bag recheck could easily add well over an hour (concourse->terminal->bags->bus to east terminal->checkin->TSA). So even with a good grace period one could be in trouble. [Though why somebody would try this ATL I do not know]
. Anybody who does this likely knows what they are doing.
. They will have several hours for the connection to allow for irops
. Into the US it does not matter
. Exiting the US one has to reclear TSA anyway in many cases
Still there could be some real painfull cases. Flying Domestic->ATL->International, the bag recheck could easily add well over an hour (concourse->terminal->bags->bus to east terminal->checkin->TSA). So even with a good grace period one could be in trouble. [Though why somebody would try this ATL I do not know]
Dec 6, 2012, 11:16 am
#203
Join Date: May 2010
Posts: 1,124
And for a previous comment that said this might drive more people to travel sites, I disagree. Those seemed very likely to mix carriers to get the lowest price. People who get those flights will be upset when they find out they need to pay 2 (or more) baggage fees, AND have to claim and recheck your bags.
Definitely not a change that benefits travellers.
Definitely not a change that benefits travellers.
Dec 6, 2012, 5:57 pm
#204
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And the reason people keep bringing up SkyTeam is that you'd think that DL would make it easier for people to fly on airlines in their own alliance rather than treating their flights the same as if I booked on a OW or *A airline.
Dec 6, 2012, 7:20 pm
#205
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People also bring up SkyTeam because many SkyTeam partner flights can be booked by DL on the same DL ticket as DL flights, especially if there's a codeshare. This generally cannot be done for a random airline; one must purchase the ticket from some sort of travel agent and probably pay a service fee to do so. Also, SkyTeam flight naturally arise when people have a trip that's part award ticket and part ticket paid with money. These cannot be on the same PNR, yet it can make sense, for example, to purchase MSP-IAD-MSP and take an award ticket IAD-CDG-IAD on AF (if available) using DL miles. These would seem to be the most common situations where the new policy will cause trouble.
Dec 20, 2012, 12:10 pm
#206
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Delta's Allison Ausband interview with Chris Elliott says:
You recently changed your baggage interlining policy, so luggage isnt automatically transferred when a customer is traveling on another airline using two tickets. Have you had any complaints about that?
No, that issue hasnt popped up.
Really!
http://www.elliott.org/blog/deltas-a...e-even-better/
No, that issue hasnt popped up.
Really!
http://www.elliott.org/blog/deltas-a...e-even-better/
Dec 20, 2012, 12:18 pm
#207
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You recently changed your baggage interlining policy, so luggage isnt automatically transferred when a customer is traveling on another airline using two tickets. Have you had any complaints about that?
No, that issue hasnt popped up.
Really!
http://www.elliott.org/blog/deltas-a...e-even-better/
No, that issue hasnt popped up.
Really!
http://www.elliott.org/blog/deltas-a...e-even-better/
Dec 22, 2012, 12:02 am
#209
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Hopefully you took the time to explain the issue to her and let her know why it is a problem - that is how you can spur action.
Dec 22, 2012, 7:14 am
#210
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Tried it find the answer in this thread but didn't.. Does this include seperate tickets on SkyTeam partners?
I have some flights in Feb. that are DL/KL into NBO then a KQ (skyteam partner) ticket connection like an hour after arrival into NBO.
If this new policy is indeed true we will have to start factoring hours to be able to get suitcases and recheck and in a place like NBO.. Ouch!
I do some DL into JNB as well and connect SOut African airways.. This will for sure hurt but JNB not as bad as some.
I have some flights in Feb. that are DL/KL into NBO then a KQ (skyteam partner) ticket connection like an hour after arrival into NBO.
If this new policy is indeed true we will have to start factoring hours to be able to get suitcases and recheck and in a place like NBO.. Ouch!
I do some DL into JNB as well and connect SOut African airways.. This will for sure hurt but JNB not as bad as some.