MQM Valuation Based on Fare Paid Now Showing on Delta.com
Sep 5, 2012, 2:50 pm
#241
Join Date: Jul 2010
Location: LAX
Programs: UA 1K, DL Diamond, AA Platinum
Posts: 122
That is not correct about AA.
While non-elites on AA do not earn 500 miles minimum per segment, all AA elites earn a minimum 500 RDM and 500 EQM per segment.
I think you are confusing points which AA bases by fare class and miles which are the same for any fare class. Elite status can be earned by EQM, EQP or EQS on AA.
Greg
While non-elites on AA do not earn 500 miles minimum per segment, all AA elites earn a minimum 500 RDM and 500 EQM per segment.
I think you are confusing points which AA bases by fare class and miles which are the same for any fare class. Elite status can be earned by EQM, EQP or EQS on AA.
Greg
Sep 5, 2012, 2:52 pm
#242
Join Date: Sep 2011
Location: Atlanta, GA (KATL)
Programs: Delta SkyMiles KM, Sky Club/Priority Pass, SPG Gold, HHonors Gold
Posts: 458
Sure you have. Nice try.
First, this is the most obvious clue to date that a revenue based Skypesos program is more than a rumor and is in fact on the very near horizon. It's coming, and we just got a preview of what it will look like. Last one out don't forget to turn off the lights!
Second, are you really (REALLY?) surprised that DL IT botched this "test" and somehow the pilot program went live? The level of web-based ineptitude hits a new low with each unfixed bug and each newly discovered "enhancement".
Finally, are you also really (REALLY?) shocked that DL would unveil a new program with no notice to its customers? The fact that some agents did get notice of a change supports the growing suspicion that we are about to get pounded with a massive overhaul of the Skypesos program. It will be sudden, it will be swift, it will be poorly thought out and even more poorly executed, but make no mistake it's coming soon.
I will hit 1MM on my next trip, make Platinum for next year (assuming they dont redefine that mid-stream), and spend 2013 on a status match to AA or UA.
Second, are you really (REALLY?) surprised that DL IT botched this "test" and somehow the pilot program went live? The level of web-based ineptitude hits a new low with each unfixed bug and each newly discovered "enhancement".
Finally, are you also really (REALLY?) shocked that DL would unveil a new program with no notice to its customers? The fact that some agents did get notice of a change supports the growing suspicion that we are about to get pounded with a massive overhaul of the Skypesos program. It will be sudden, it will be swift, it will be poorly thought out and even more poorly executed, but make no mistake it's coming soon.
I will hit 1MM on my next trip, make Platinum for next year (assuming they dont redefine that mid-stream), and spend 2013 on a status match to AA or UA.
Sep 5, 2012, 2:56 pm
#243
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,593
Sep 5, 2012, 2:56 pm
#244
Company Representative - Delta Air Lines
Join Date: Oct 2011
Posts: 8
Update from Delta 2
We’ve identified the issue and many of you were right – we had some incorrect coding as it related to the recent changes to MQM earnings for unpublished fares. We’re working to put a fix in now and hope to have the issue resolved later today. You can book now or book later – once the fix is made the correct number will be reflected in your account.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Sep 5, 2012, 2:58 pm
#245
Join Date: Nov 2010
Programs: WN peon (was A+), IHG Plat Hilton HHonors Gold DL SkyPesos PM (still a peon) US Chmn, Hawaiian Haole
Posts: 1,166
Sep 5, 2012, 2:59 pm
#246
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
Sure you have. Nice try.
There hasn't been any notice of a change. Agents were confused with the recent change about MQM earnings on unpublished fares. As NWA/Deltaflygirl said, nothing about a change has been announced internally. If the program changes, they have to inform RES/ACS, even if it's only a few minutes before the change goes into effect...(which seems to have been the case for some past changes).
Sep 5, 2012, 3:00 pm
#247
Join Date: Sep 2011
Location: SFO / JFK
Programs: Variety of rectangular cards with my name on it
Posts: 665
We’ve identified the issue and many of you were right – we had some incorrect coding as it related to the recent changes to MQM earnings for unpublished fares. We’re working to put a fix in now and hope to have the issue resolved later today. You can book now or book later – once the fix is made the correct number will be reflected in your account.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Sep 5, 2012, 3:01 pm
#248
Join Date: Mar 2011
Programs: DL ♦, Marriot Plt, NATL EE
Posts: 526
03 Sep 2012 Delta 0104 from Atlanta, GA(ATL) to Orlando, FL(MCO) Activity Date : 03 Sep 2012 500 500 1000 500 1
Miles 500 500
100% Gold Medallion Bonus 500
Class Paid/Flown : T/X
03 Sep 2012 Delta 1684 from San Jose, CA(SJC) to Atlanta, GA(ATL) Activity Date : 02 Sep 2012 2116 2116 4232 2116 1
Miles 2116 2116
100% Gold Medallion Bonus 2116
Class Paid/Flown : T/V
Miles 500 500
100% Gold Medallion Bonus 500
Class Paid/Flown : T/X
03 Sep 2012 Delta 1684 from San Jose, CA(SJC) to Atlanta, GA(ATL) Activity Date : 02 Sep 2012 2116 2116 4232 2116 1
Miles 2116 2116
100% Gold Medallion Bonus 2116
Class Paid/Flown : T/V
Sep 5, 2012, 3:03 pm
#250
Join Date: Nov 2010
Programs: WN peon (was A+), IHG Plat Hilton HHonors Gold DL SkyPesos PM (still a peon) US Chmn, Hawaiian Haole
Posts: 1,166
Was this whole thing a planned "trial balloon" to see just how bad the reaction would be, before actually implementing it? Wouldn't be surprised.
Sep 5, 2012, 3:06 pm
#251
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
Sep 5, 2012, 3:07 pm
#252
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,304
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Are you saying that if you change to a revenue based reward system, you won't give out notice becaue it is illegal? Or you won't give out notice for some other reason?
Sep 5, 2012, 3:08 pm
#253
Moderator: National Car
Join Date: Sep 2011
Location: SE MI
Programs: Delta PM, National EE, Hertz PC, Hilton DM
Posts: 2,168
I didn't know most of you were traveling/MRing on unpublished fares...in that case, let the hysteria continue!
Wandering Aramean did a nice post on this a couple of weeks ago. Maybe take a look while you're waiting to board your next WN flight
Wandering Aramean did a nice post on this a couple of weeks ago. Maybe take a look while you're waiting to board your next WN flight
Sep 5, 2012, 3:08 pm
#254
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
I doubt it. With that little return, even hub captives would be jumping ship in droves. I'd status match and jump immediately.
Sep 5, 2012, 3:08 pm
#255
Join Date: Aug 2012
Location: ATL
Posts: 186
Thank you for communicating here and for your explanation of the IT issue!
Even if DL are legally prevented from announcing the award level changes in advance, the issue I have is that there was no communication to their customers once the changes had been made. While I accept that the news of award level increases is not good news, a simple announcement is going to cut off much of the ill-will that the stealthy changes created!
Perhaps you could suggest to the managers or VP of loyalty that it is indeed a good idea to provide external communication to customers.
Last edited by PacificTwo; Sep 5, 2012 at 3:10 pm Reason: typo