"Not Upgrade Eligible" on all flights?
Aug 30, 12, 3:53 pm
#1
Original Poster
Join Date: Sep 2000
Posts: 507
"Not Upgrade Eligible" on all flights?
Anyone else having this issue - DM status and all the flights I search for this weekend return as "Not Upgrade Eligible" it does not matter what city pair or aircraft. I can't figure out whats going on -
Aug 30, 12, 4:04 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 92,226
Are you using delta.dumb, logged in, and NOT searching for an award ticket?
Aug 30, 12, 4:12 pm
#4
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Seems to be (yet another) IT glitch. See the following threads:
Aug 31, 12, 10:29 am
#7
Join Date: Aug 2012
Posts: 6
It's definitely a website issue. I called Delta Skymiles Onesource to book my flight and complained about the website. She said that she had not heard any complaints about it until my call (?). She also suggested that I go back to the first screen and make sure the box was checked to "Request Upgrade". I didn't see any box on the first screen, but I do remember there being a checkbox at one time.
She booked my flight for me and I can see online that it has "Upgrade Requested" status.
She booked my flight for me and I can see online that it has "Upgrade Requested" status.
Aug 31, 12, 10:35 am
#8
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,082
We just had a long thread on this. Seems the problem is an IT glitch. Diamond line told me they had two meetings about it yesterday.
Strange part, after you complete your rez info, then all the flights will say they are Upgrade Eligible. Tried it yesterday for 2 t-cons and sure enough, it does work.
Strange part, after you complete your rez info, then all the flights will say they are Upgrade Eligible. Tried it yesterday for 2 t-cons and sure enough, it does work.
Aug 31, 12, 1:18 pm
#12
Join Date: Apr 2004
Location: BNA
Programs: Delta GM, SC, NFL Owner (GB Packers!)
Posts: 20
Happened to me when booking several trips yesterday afternoon. Once the trip was purchased, the "upgrade requested" appeared.
Of course, I quickly tabbed over to FlyerTalk to see if anyone else was encountering this
Of course, I quickly tabbed over to FlyerTalk to see if anyone else was encountering this
