Flight delays and DL (question from a UA/AA flyer)
#1
Original Poster
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Flight delays and DL (question from a UA/AA flyer)
Hey DL forum --
My girlfriend is scheduled to fly on a DL flight this evening, 4:35 PM LAS-JFK. That flight is now delayed to 7:55 PM, according to both DL.com and the automated calls we keep getting (though not yet hit Google / Flightstats).
I'm a long-time FTer but largely fly AA and UA domestically. On either, once the flight posts as delayed it's basically a guarantee that the flight isn't going to depart earlier than the new estimated time. As such, you can show up as though the delayed departure time was the actual departure time, without worrying about them departing it any earlier.
I know on WN this definitely doesn't hold -- you have to be at the gate by the scheduled departure because they might move things up even after they've posted a delay -- and on AS it can also be a bit of a crap shoot.
How does this work on DL? Provided we keep an eye on the flight status, are we safe planning on getting her to the airport based on the "new" delayed departure?
Thanks!
My girlfriend is scheduled to fly on a DL flight this evening, 4:35 PM LAS-JFK. That flight is now delayed to 7:55 PM, according to both DL.com and the automated calls we keep getting (though not yet hit Google / Flightstats).
I'm a long-time FTer but largely fly AA and UA domestically. On either, once the flight posts as delayed it's basically a guarantee that the flight isn't going to depart earlier than the new estimated time. As such, you can show up as though the delayed departure time was the actual departure time, without worrying about them departing it any earlier.
I know on WN this definitely doesn't hold -- you have to be at the gate by the scheduled departure because they might move things up even after they've posted a delay -- and on AS it can also be a bit of a crap shoot.
How does this work on DL? Provided we keep an eye on the flight status, are we safe planning on getting her to the airport based on the "new" delayed departure?
Thanks!
#2
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
either way.
Bob H
#3
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Pretty much the same as on AA/UA. Depends on the reason. If it's MX, it can always get fixed quicker than they estimate. If it's WX, it can clear up or Ops can change how they are handling slots. If it's a delayed inbound aircraft, that aircraft can also come in earlier than expected. Or they can pull in spare equipment/crew. It can always move up, just like it can on AA/UA, but I'd be a little more worried about that if you were departing from a hub.
#4
Original Poster
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Pretty much the same as on AA/UA. Depends on the reason. If it's MX, it can always get fixed quicker than they estimate. If it's WX, it can clear up or Ops can change how they are handling slots. If it's a delayed inbound aircraft, that aircraft can also come in earlier than expected. Or they can pull in spare equipment/crew. It can always move up, just like it can on AA/UA, but I'd be a little more worried about that if you were departing from a hub.
Does DL do that, or is it more like WN where the number is an estimate and they will just take off whenever they damn well please (exaggeration, but I've had it happen)
#5
Join Date: Aug 2008
Location: ATL
Programs: IHG-Spire, DL-Gold, MR-Platinum, HH-Gold, SPG-Gold, Hyatt-Diamond, BA-Silver
Posts: 277
Wirelessly posted (Galaxy S2: Mozilla/5.0 (Linux; U; Android 4.0.3; en-us; SGH-T989 Build/IML74K) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
6 months back i was flying back from ORD to ATL at a 5PM flight and the DL.com status said that flight was delayed 2 hours departing at 7. Luckily, we had nothing else to do in Chicago so thought to get to airport and have a meal there to kill some time. When we were close to reaching airport (around 3:45 pm), i checked DL.com and flight was back on schedule for 5 pm departure. We barely made it on time after returning to the offsite parking.
6 months back i was flying back from ORD to ATL at a 5PM flight and the DL.com status said that flight was delayed 2 hours departing at 7. Luckily, we had nothing else to do in Chicago so thought to get to airport and have a meal there to kill some time. When we were close to reaching airport (around 3:45 pm), i checked DL.com and flight was back on schedule for 5 pm departure. We barely made it on time after returning to the offsite parking.
#7
Original Poster
Join Date: Nov 2006
Location: SEA
Programs: AA 1MM Gold, AS MVP Gold. Happily ex-1K, ex-Exec Plat, ex-DL Diamond for 5 years each
Posts: 628
Flight departed at about 8:10 PM.
I do really, really dislike how Delta does this, though. AA or even UA would be competent enough to set the right delay time early on and not have to roll it back. It's fairer all around.
#8
Join Date: Jun 2008
Location: LA
Programs: DL GM, HH Diamond
Posts: 727
Agreed. I'm staying in Vegas so it was nice to spend the afternoon together, but gives her pretty awful timing.
Flight departed at about 8:10 PM.
I do really, really dislike how Delta does this, though. AA or even UA would be competent enough to set the right delay time early on and not have to roll it back. It's fairer all around.
Flight departed at about 8:10 PM.
I do really, really dislike how Delta does this, though. AA or even UA would be competent enough to set the right delay time early on and not have to roll it back. It's fairer all around.
#9
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
PMNW has been known to cancel pax who didn't check in by the original flight time (-30 minutes) in order to claim they didn't have to provide denied boarding compensation on an overbooked flight. (This happened to my then-gf, who fortunately did check in on time at the airport, but they'd closed the flight to check-in several minutes early.)