Schedule change, flight now doesn't have first class
Aug 6, 2012, 8:10 am
#1
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Schedule change, flight now doesn't have first class
My parent bought business class tickets that routes back ARN-AMS-DTW-CVG. The flight from DTW-CVG was originally a CR9, now it is a CR2. Are they entitled to compensation or a flight change because a leg they bought in first (as part of the business class ticket) is no longer in first?
I doubt they will do anything to change it as DTW-CVG is a really short flight. I'm just curious what they could do if they wanted to.
I doubt they will do anything to change it as DTW-CVG is a really short flight. I'm just curious what they could do if they wanted to.
Aug 6, 2012, 8:21 am
#2
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In reality, not much. A business fare ARN-CVG may well be cheaper than a business fare ARN-DTW + coach DTW-CVG. If it involved a change in carrier (mainline Delta changed to a Delta Connection carrier), U.S. DOT rules would allow them to get a refund.
Aug 6, 2012, 9:56 am
#5
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My thread on a like concern could be of passing interest: http://www.flyertalk.com/forum/delta...1-dtw-okc.html
Aug 6, 2012, 10:35 am
#7
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In most situations I have seen like this, DL will let you change to a flight that has two cabins without a charge if you have paid for F/J. Not sure what the CoC entitles you to contractually, but in most cases I have seen this permitted anyway. (After all... Donald Sutherland said something about common sense...)