To board or not to board
May 15, 2012, 8:31 am
#121
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Let me give you a couple of definitions:
1) Knowledge Management (KM) is the main communication system
used by employees across the company for obtaining:
company and industry related information
facts
formats
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2) Knowledge Management (KM) is an intranet tool designed to
allow representatives to search for and view information
1) Knowledge Management (KM) is the main communication system
used by employees across the company for obtaining:
company and industry related information
facts
formats
policies
procedures
2) Knowledge Management (KM) is an intranet tool designed to
allow representatives to search for and view information
Mike
May 15, 2012, 8:57 am
#122
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There are what, 3-4 threads on this topic on the first page of this forum now?
I'm glad the GA took this stance in LAX. I'm not sure why #19 on the list should have a better chance at an upgrade because he/she waited to get on the plane. If DL wants upgrades to drive loyalty they should be upgrading base on the published priority and not by the order in which you board.
I'm glad the GA took this stance in LAX. I'm not sure why #19 on the list should have a better chance at an upgrade because he/she waited to get on the plane. If DL wants upgrades to drive loyalty they should be upgrading base on the published priority and not by the order in which you board.
May 15, 2012, 9:15 am
#123
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If my upgrade has not cleared and I'm within 2 or 3 of what's left in First, I just ask the GA and they will say, wait or clear the rest. Seems fair to me. Having a bunch of people waiting to play "upgrade bingo" could delay the flight also.
May 15, 2012, 9:20 am
#124
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However, if enough people delay boarding due to DL's own rule, maybe this will make DL reconsider and change the rule.
May 15, 2012, 9:27 am
#125
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I do the same, but based on my position on the list before boarding starts, not if I've crept up as people boarded. If I still have a chance, I cannot ever recall a GA telling me that if I board they will pass me over/won't come get me w new BP. Don't see the need for all the gate drama, or upgrade bingo as you call it, IMHO.
May 15, 2012, 9:30 am
#126
Join Date: May 2009
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I disagree-I am a late boarder. I would MUCH rather finish a pint of good beer and deal with business, than board 30 minutes before pushback to get bumped by every coach passenger passing by, while drinking warm beer from a plastic cup. I try not to board more than T-15 or so. Not so late as to be a bother, or delay things, but not early either.
If anything, I'd like to see boarding F go to the back of the line-Walk on, strap in, and push back. . But, I know a lot of others feel the otherway, and love the early boarding. To each their own, I like to spend as little time as possible on a plane.
If anything, I'd like to see boarding F go to the back of the line-Walk on, strap in, and push back. . But, I know a lot of others feel the otherway, and love the early boarding. To each their own, I like to spend as little time as possible on a plane.
Darn right! I say, punish the riff-raff in steerage by making them sit in those nasty seats in the back in the bus for as long as possible. THEN allow the elites to saunter in and board last.
I don't mind spending time in the air, but at the gate is another story. What do they say about the last to arrive at a party, and the first to leave?
Last edited by elizadoo; May 15, 2012 at 9:39 am
May 15, 2012, 10:05 am
#127
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My guess is because the airlines were flooded with complaints from medallions who weren't moved up when there were open seats in F.
When it comes down to it, rule or not, wouldn't you rather DL use some common sense and, time permitting, move up the next highest medallion?
I also doubt the GA's enjoy having people hovering around the desk during the boarding process.
Obviously for some there is a need to reword the rules so that they don't feel "cheated". It's just a shame everything has to be so regulated when common courtesy could easily prevail.
When it comes down to it, rule or not, wouldn't you rather DL use some common sense and, time permitting, move up the next highest medallion?
I also doubt the GA's enjoy having people hovering around the desk during the boarding process.
Obviously for some there is a need to reword the rules so that they don't feel "cheated". It's just a shame everything has to be so regulated when common courtesy could easily prevail.
May 15, 2012, 10:08 am
#128
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Please report this gate agent to Delta. There is nothing worse than a rogue employee making up their own rules. I had to call a red coat over once when a gate agent didn't want to give me the upgrade. I knew I was right and the red coat knew I was right so I received the upgrade.
May 15, 2012, 10:17 am
#130
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Respectfully, dead wrong, and if this is the sentiment of many GAs no wonder this policy is a mess. I am asking for the policy to be transparent and consistently followed. On some days, it will favor me, on others it will favor the other person. But at least I won't be wondering if I should board or not, have a hasty conversation with an already stressed GA, etc. It will make the upgrade list more meaningful and help me determine whether I have a realistic shot for the upgrade.
May 15, 2012, 10:30 am
#131
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May 15, 2012, 11:00 am
#132
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May 15, 2012, 11:26 am
#133
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I'm glad the GA took this stance in LAX. I'm not sure why #19 on the list should have a better chance at an upgrade because he/she waited to get on the plane. If DL wants upgrades to drive loyalty they should be upgrading base on the published priority and not by the order in which you board
I was perfectly content with my seat in Y that I purchased. I just want a clear policy that is implemented across the board.
May 15, 2012, 2:02 pm
#134
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Being dropped from the upgrade list once you board in coach is NOT "the rule". I can't count the number of times I've been pulled up to first class from my coach seat. If it were the rule, I doubt that I would have had it happen that many times.
May 15, 2012, 3:29 pm
#135
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I have been pulled from cattle class when first was full only to be pulled from the back when a first class seat was not taken. To lurk around the counter & wait rather then take your seat should not make you jump to the top of the UG list. I would like to see the letters.