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Accepted an upgrade ond get zero MQMs now??

Accepted an upgrade ond get zero MQMs now??

Old May 7, 2012, 1:39 pm
  #1  
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Join Date: May 2012
Programs: Delta
Posts: 2
Accepted an upgrade ond get zero MQMs now??

Hey All,

Question - I recently bought on the Delta site tickets from Memphis-Atlanta-Santo Domingo and back.

I bought them on the Delta site and paid what seemed normal for them. I am silver medallion.

When I bought them, it showed how many miles I was going to get for each leg - very normal right?

Day before the flight leaves, I get an email confirming an upgrade to first class (or business class, whatever). I got it for most of the flights there and back.

Now when I look at my miles, I got zero MQMs! I shouldve gotten about 5000 for this trip, and I think it is because I accepted upgrades.

It says my fare was T/V and T/X, which are not eligible.

...? Can I call and complain?. What happened?

Thanks,
gaastra is offline  
Old May 7, 2012, 1:46 pm
  #2  
 
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,232
Originally Posted by gaastra
Now when I look at my miles, I got zero MQMs! I shouldve gotten about 5000 for this trip, and I think it is because I accepted upgrades.

It says my fare was T/V and T/X, which are not eligible.

...? Can I call and complain?. What happened?
Sounds like an IT glitch. Have you flown yet? After you fly, keep your boarding passes, and it should post normally within 1-2 days after the flight.
MikeyZBT is offline  
Old May 7, 2012, 1:49 pm
  #3  
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Join Date: May 2012
Programs: Delta
Posts: 2
I already flew, the return hasnt posted yet, but the outgoing already posted as Zero
gaastra is offline  
Old May 7, 2012, 1:56 pm
  #4  
 
Join Date: Oct 2010
Location: ATL
Programs: DL Diamond Medallion; SPG Platinum; Hilton Gold
Posts: 150
just send delta an email and they should fix it pretty quickly. or, you can call the medallion line and they will take care of it over the phone.
jdk_74 is offline  
Old May 7, 2012, 1:56 pm
  #5  
 
Join Date: Jun 2011
Location: GSO
Programs: DL PM, Hilton Diamond
Posts: 420
Did you use pay with miles to pay for part of the ticket? (PWM tickets don't earn miles.) If not, no clue here.
Ascii is offline  
Old May 7, 2012, 2:01 pm
  #6  
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Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,628
Flew the route just a few weeks ago, got my miles and MQMs. Fill out the mileage request form.
SDQBound is offline  
Old May 7, 2012, 2:34 pm
  #7  
 
Join Date: Oct 2009
Location: MCO
Programs: DL DM/MM, Marriott Plat Premier, HH Diamond, Hyatt Plat, Hertz PC
Posts: 4,081
Originally Posted by Ascii
Did you use pay with miles to pay for part of the ticket? (PWM tickets don't earn miles.) If not, no clue here.
This was my guess. If you paid for ANY of your ticket with miles, you get no MQM's. Pretty nasty deal -- right up there with direct flights -- but the rules are clear about this.

Note this does not apply if you use miles to upgrade, only if they are used to pay for any portion of the ticket, no matter how minimal.
Sez_Who is offline  

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