Goodbye SEA and SUX res...Friday 7/27 visit to Seattle with Discount Travel Codes
Apr 11, 12, 10:04 pm
#46
Join Date: Dec 2006
Location: MCO
Programs: Delta DM/3MM, Hilton Diamond, Marriott Ambassador
Posts: 558
Originally Posted by WillTvl4Food
NWA/Deltaflygirl is correct. Delta has 9 call centers, all of which are underutilizing their capacity. So, instead of having 9 half-full call centers, Delta is closing down the two lowest staffed (and smallest in physical space) in order to cut costs. The call volume has been high enough that there isn't a need to reduce head count, and so all frontline employees are being offered the option to relocate if that suits them, try to bid into other positions, or furlough.
It's never easy to have to go through an office closure in any industry. I am hopeful that all of my colleagues take whatever option best meets their needs, and if they can stay with DL, even better.
It's never easy to have to go through an office closure in any industry. I am hopeful that all of my colleagues take whatever option best meets their needs, and if they can stay with DL, even better.
Apr 11, 12, 10:12 pm
#47
Join Date: Dec 2009
Location: MSP
Programs: DL GM, AMEX Business Platinum, AMEX Delta Reserve, DL SkyClub Member, Choice PM
Posts: 2,218
Originally Posted by NWA/Deltaflygirl
We got the news today, we're closing on the 30th of August, so if you guys call and actually reach one of us over the next few days, be gentle.. *cries*
Thank you for all your service.
I pray it all works out for all of you, and that everyone gets gainful employment soon.
It would be a great loss to both Delta and its customers, but it will be a great win for the company that hires you.
Good Luck!
Apr 11, 12, 10:21 pm
#48
FlyerTalk Evangelist
Join Date: Oct 2001
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Posts: 14,359
Originally Posted by NWA/Deltaflygirl
That and the fact that CVG, ATL, TPA etc need an infusion of SEA awesomeness...
Apr 11, 12, 10:22 pm
#49
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
Originally Posted by Eighty8MPH
Another interesting quote from the article:
“There was a lot of speculation the closure had to do with the city's choice of American Airlines over Delta for a federal air service grant. Exactly one week ago, Delta flew out of Sioux City for the last time.”
Apr 12, 12, 2:58 am
#50
Join Date: Nov 2010
Location: Planet Earth
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Posts: 3,772
Originally Posted by NWA/Deltaflygirl
Yes, I think you are - it's about utilizing actual office space, and consolidating - our office (like others) hasn't been at capacity for a long time, especially since the merger, and it's better for Delta to have more bodies in the buildings it has.
That and the fact that CVG, ATL, TPA etc need an infusion of SEA awesomeness...
That and the fact that CVG, ATL, TPA etc need an infusion of SEA awesomeness...
Let us know what you intend to do!
Apr 12, 12, 9:52 am
#51
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Originally Posted by yohanson
I know Hitler's pissed! http://www.youtube.com/watch?v=xSN7zpwV6vQ
Apr 12, 12, 10:09 am
#52
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Join Date: Jun 2008
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OK... there have been more than 50 posts and no one has said this.
So, while asking all to keep in mind that I am not making light of the situation, I gotta say:
"This SUX!"
So, while asking all to keep in mind that I am not making light of the situation, I gotta say:
"This SUX!"
Apr 12, 12, 10:31 am
#53
Original Poster
Join Date: Mar 2011
Programs: Delta Ballast Medallion, Card Carrying Honorary KM
Posts: 553
Originally Posted by StayingHomeIsBetter
OK... there have been more than 50 posts and no one has said this.
So, while asking all to keep in mind that I am not making light of the situation, I gotta say:
"This SUX!"
So, while asking all to keep in mind that I am not making light of the situation, I gotta say:
"This SUX!"
Some of the other offices have been posting support messages on other venues, offering everything from open arms to help looking at housing and getting to know their cities - pretty awesome folks all around!
Apr 12, 12, 10:41 am
#54
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,341
Originally Posted by NWA/Deltaflygirl
Oh make light all you like - gotta find humor SOMEWHERE!
Some of the other offices have been posting support messages on other venues, offering everything from open arms to help looking at housing and getting to know their cities - pretty awesome folks all around!
Some of the other offices have been posting support messages on other venues, offering everything from open arms to help looking at housing and getting to know their cities - pretty awesome folks all around!
I wish I could add more than moral support, but I doubt DL management intends to open any call centers in the Philly area (where USAir and WN prevail).
Again, good luck!
Apr 12, 12, 10:47 am
#55
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by NWA/Deltaflygirl
Oh make light all you like - gotta find humor SOMEWHERE!
Some of the other offices have been posting support messages on other venues, offering everything from open arms to help looking at housing and getting to know their cities - pretty awesome folks all around!
Some of the other offices have been posting support messages on other venues, offering everything from open arms to help looking at housing and getting to know their cities - pretty awesome folks all around!
However I wish you all the best NWA/Deltaflygirl, whether you relocate with Delta or not. I'm sorry that they gave you the news this way, and I hope you and your coworkers all find positions that reflect your value to the community.
Thank you for all you've given to the FT community!
Apr 12, 12, 11:40 am
#56
Join Date: Sep 2009
Location: HNL
Programs: DL DM, BW DE (lifetime), HH DE, Marriott PE (lifetime GE), National Emerald Executive
Posts: 6,601
Originally Posted by NWA/Deltaflygirl
That and the fact that CVG, ATL, TPA etc need an infusion of SEA awesomeness...
(Though to be fair, the only experience I have with SEA is awful. One of the worst and most rude, for no reason whatsoever, NW agents ever (back quite a few years ago, well before DL). But I trust that this was the exception and not the norm.)
Apr 12, 12, 12:00 pm
#58
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Originally Posted by NWA/Deltaflygirl
Thanks for all of your kind words, folks - needless to say we are all 'shocked and saddened' (isn't that how the e-mails go?) by this turn of events - most of us left the office in tears this afternoon (yeah, myself included).
For their credit, they didn't just waltz in this afters with the 'Don't come monday's, and I intend to stick by it until the very bitter end. We'll be getting word of our options sometime next week...
For their credit, they didn't just waltz in this afters with the 'Don't come monday's, and I intend to stick by it until the very bitter end. We'll be getting word of our options sometime next week...
NWA/Deltaflygirl, we all wish you all the best, and would love to support you any way we can. Please let us know if there is anything the FT community can do to repay you for all of your contributions in the past.
Apr 12, 12, 1:33 pm
#59
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Join Date: Jul 2001
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Originally Posted by NWA/Deltaflygirl
A lot of my co-workers and friends are going to transfer to other offices - so SEA expertise will be more evenly distributed through the DL system.
To be honest, I'm still reeling too much to make a decision...
To be honest, I'm still reeling too much to make a decision...
Apr 12, 12, 2:08 pm
#60
Join Date: Jun 2004
Location: If it's a day ending in -Y, I'm probably at work
Programs: DL FO, Hilton Gold, National Executive
Posts: 144
Originally Posted by RealHJ
(Though to be fair, the only experience I have with SEA is awful. One of the worst and most rude, for no reason whatsoever, NW agents ever (back quite a few years ago, well before DL). But I trust that this was the exception and not the norm.)
And I remain confident--because it's better than dwelling on the alternative--that everyone, including NWA/Deltaflygirl, will get through this and find an option. From my rudimentary queries of people, many are considering SLC, CVG, or MSP, with a couple to TPA or DFW for good measure. Personally, I haven't given it a great deal of thought yet, but the news is still quite fresh and there is still time to make decisions.
I hopefully can speak on behalf of all the employees in SEA and SUX and say THANK YOU to all of you here on FT for your kind words and support. It's a true testament when a company's customers show how much they care in this regard.
