Originally Posted by itsaboutthejourney
(Post 18370504)
NWA/Deltaflygirl:
My personal wish is you could go to SLC and train the Fake Chisholm agents how things should be done. No matter your employment status, please remember you are always welcome here as a valued member of, and excellent contributor to, FlyerTalk. ^ |
A lot of my co-workers and friends are going to transfer to other offices - so SEA expertise will be more evenly distributed through the DL system.
To be honest, I'm still reeling too much to make a decision... :( |
Originally Posted by NWA/Deltaflygirl
(Post 18369210)
We got the news today, we're closing on the 30th of August, so if you guys call and actually reach one of us over the next few days, be gentle.. *cries*
Originally Posted by DLdweeb
(Post 18369682)
NWA/Deltaflygirl,
I am very sorry to hear this. I believe DL has some of the best front-line folks in the industry, and you are a prime example. I truly hope you and your associates are offered transfers or are otherwise taken care of. Please keep us informed, and best of luck.
Originally Posted by StayingHomeIsBetter
(Post 18370040)
I have always enjoyed and appreciated your "within the bounds of propriety" inside perspective on DL matters.
... 2) For our sake, I hope that DL offers you a suitable alternative opportunity, and you stay active here. :) Best of luck.
Originally Posted by NWA/Deltaflygirl
(Post 18370235)
Thanks for all of your kind words, folks - needless to say we are all 'shocked and saddened' (isn't that how the e-mails go?) by this turn of events - most of us left the office in tears this afternoon (yeah, myself included)
... We'll be getting word of our options sometime next week... :(
Originally Posted by NWA/Deltaflygirl
(Post 18373928)
A lot of my co-workers and friends are going to transfer to other offices - so SEA expertise will be more evenly distributed through the DL system.
To be honest, I'm still reeling too much to make a decision... :( We are crossing fingers, DLroads (et. al., aka- my team) |
Originally Posted by NWA/Deltaflygirl
(Post 18373928)
A lot of my co-workers and friends are going to transfer to other offices - so SEA expertise will be more evenly distributed through the DL system.
To be honest, I'm still reeling too much to make a decision... :( Wishing you all the best from ATL! |
Originally Posted by DLdweeb
(Post 18369682)
NWA/Deltaflygirl,
I am very sorry to hear this. I believe DL has some of the best front-line folks in the industry, and you are a prime example. I truly hope you and your associates are offered transfers or are otherwise taken care of. Please keep us informed, and best of luck. Hope all works out for the best for you NWA/Delta Flygirl |
I hope for the best for all my friends at SUX RES. Remember your city council at the the next election. They are the reason for this.
|
Is this part of a consolidation plan? Are the reps moving elsewhere? Or are they simply reducing phone reservation capacity? :td:
|
Originally Posted by AUDirt
(Post 18375665)
Is this part of a consolidation plan? Are the reps moving elsewhere? Or are they simply reducing phone reservation capacity? :td:
May be I am reading into this too much (I sure hope so), but, this is what it seems like, what may be the case.. |
Originally Posted by AUDirt
(Post 18375665)
Is this part of a consolidation plan? Are the reps moving elsewhere? Or are they simply reducing phone reservation capacity? :td:
NWA/Deltaflygirl, I'm so sorry to hear about this and wish you the best of luck. I hope you do take a transfer to another call center so you can continue to provide excellent customer service to DL's customers. Based off the tone of your posts, you are a true gem and it would be a great loss to both Delta and its customers if you indeed left :(. -Travis |
Originally Posted by RealHJ
(Post 18375750)
May be I am reading into this too much (I sure hope so), but, this is what it seems like, what may be the case..
That and the fact that CVG, ATL, TPA etc need an infusion of SEA awesomeness... |
NWA/Deltaflygirl is correct. Delta has 9 call centers, all of which are underutilizing their capacity. So, instead of having 9 half-full call centers, Delta is closing down the two lowest staffed (and smallest in physical space) in order to cut costs. The call volume has been high enough that there isn't a need to reduce head count, and so all frontline employees are being offered the option to relocate if that suits them, try to bid into other positions, or furlough.
It's never easy to have to go through an office closure in any industry. I am hopeful that all of my colleagues take whatever option best meets their needs, and if they can stay with DL, even better. |
NWA/Deltaflygirl, let me add my best wishes to you and all the others affected by this sad turn of events. I sincerely hope you stay with DL in some capacity. We need you! But whatever happens and whatever you choose, I wish you much success. And based on our interactions with you, I don't believe you need all that many "best wishes." You will succeed no matter where you end up.
Please keep us posted. |
I want to take a moment to thank you guys - from the posts in this thread, to the kind PMs, it really means a lot to me... You rock! :cool:
|
I would like to add my name to those who express how sorry they are to read this news. After having visited SEA, I can understand how difficult it must be to think of leaving. It is an awesome city!
However, being someone who relocated often, changing one's own environment can sometime be a great personal experience. If you do get the possibility of a transfer, you may want to give it a thought! Best of luck to you! |
I found this quote from the story to be very interesting: “The city said the airline is responsible for paying out the remainder of the lease and taxes. It will also hold them to paying back the remainder of a forgivable loan they were given as part of an incentive package to come to Sioux City in 2007. Officials are still going over the original contract, but at this point they estimate Delta will pay the city $500,000 dollars a year for the next five and a half years.” If true, Delta will have to pay roughly $2,750,000. Another interesting quote from the article: “There was a lot of speculation the closure had to do with the city's choice of American Airlines over Delta for a federal air service grant. Exactly one week ago, Delta flew out of Sioux City for the last time.” |
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