SWU madness....
Apr 9, 2012, 9:56 am
#16
Join Date: Mar 2010
Location: AGS
Programs: DL DM
Posts: 581
When all this works and you are #1 out of 67 with 2 seats available on a Monday morning LAX-ATL and you're on a K fare, you just can’t stop smiling…
Having to jump through the long list of hoops outlined here to enjoy one of the true, IMO, benefits of being a PM or DM, however, makes my head explode.
DL, it shouldn’t be this hard.
Having to jump through the long list of hoops outlined here to enjoy one of the true, IMO, benefits of being a PM or DM, however, makes my head explode.
DL, it shouldn’t be this hard.
Apr 9, 2012, 10:59 am
#17
Join Date: Dec 2009
Posts: 543
Wish me luck; I'm going to try using an SWU for the first time on an LAX-MIA red-eye.
I am still confused on one point though. I am within the window for a platinum upgrade and have not gotten it.
Should I apply the SWU now, or wait until T-24 hours? I don't want to waste it if I will get the complimentary upgrade anyway, say at T-48 hours (which seem to happen to me often).
I am still confused on one point though. I am within the window for a platinum upgrade and have not gotten it.
Should I apply the SWU now, or wait until T-24 hours? I don't want to waste it if I will get the complimentary upgrade anyway, say at T-48 hours (which seem to happen to me often).
Apr 9, 2012, 11:16 am
#18
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
Thanks ryanfinger and LedgeT for the very useful information.
I checked my itinerary and the G waitlist for SWU upgrade does for now appear on top of Y seat with comp upgrade request.
It's a Y fare with SWU, I sure hope I will be near the top of the list ;-)
I checked my itinerary and the G waitlist for SWU upgrade does for now appear on top of Y seat with comp upgrade request.
It's a Y fare with SWU, I sure hope I will be near the top of the list ;-)
Apr 9, 2012, 11:23 am
#19
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,034
Does anyone know how this works in an SDC situation? Yesterday I was on SFO>LAX>ATL with both segments upgraded using an SWU, not waitlisted.
I wanted to change to SFO>ATL direct, but was afraid that I would lose my SWU and not have priority on the new flight.
I assumed that my SWU would follow me to the new flight and I would be prioritized based on that, but all of the agents - SC or Diamond Line - seemed to think that I would go back on the normal upgrade list.
Anyone tried this and can give me advice?
I wanted to change to SFO>ATL direct, but was afraid that I would lose my SWU and not have priority on the new flight.
I assumed that my SWU would follow me to the new flight and I would be prioritized based on that, but all of the agents - SC or Diamond Line - seemed to think that I would go back on the normal upgrade list.
Anyone tried this and can give me advice?
Apr 9, 2012, 11:29 am
#20
Original Poster
Join Date: Dec 2010
Programs: DM, SPG Plat, Marriott Plat
Posts: 126
I thought once you were confirmed with an SWU you lost it if you tried to change or SDC... if you are wait listed, not confirmed in F, you have not "used" the cert and it can be moved... I could be wrong though... I know if you have a flight cancel delta will rebook in F if available. At least that is my experience...
Apr 9, 2012, 11:30 am
#21
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
Wish me luck; I'm going to try using an SWU for the first time on an LAX-MIA red-eye.
I am still confused on one point though. I am within the window for a platinum upgrade and have not gotten it.
Should I apply the SWU now, or wait until T-24 hours? I don't want to waste it if I will get the complimentary upgrade anyway, say at T-48 hours (which seem to happen to me often).
I am still confused on one point though. I am within the window for a platinum upgrade and have not gotten it.
Should I apply the SWU now, or wait until T-24 hours? I don't want to waste it if I will get the complimentary upgrade anyway, say at T-48 hours (which seem to happen to me often).
http://www.flyertalk.com/forum/delta...upgrade-2.html
"I believe it's about an hour or so before the flight that you need to call in to get the SWU going. I've done exactly that a few times in the past as I'll get to the gate, see the GIDS and that I'm not in 1st place then call in the SWU to hop to the top of the list."
Apr 9, 2012, 11:48 am
#22
Join Date: Dec 2009
Posts: 543
Thanks everybody for help in deciphering the confusing Delta SWU.
This thread needs to be stickied or at least prominently linked in the stickied Delta FAQ thread (which is terribly out of date now). It is important and useful information and what makes these types of on-line communities so worthwhile.
This thread needs to be stickied or at least prominently linked in the stickied Delta FAQ thread (which is terribly out of date now). It is important and useful information and what makes these types of on-line communities so worthwhile.
Apr 9, 2012, 1:11 pm
#23
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,421
The other will show G class (for domestic SWU). You need to make sure that the correct code is assigned correctly for the right segment.
For instance, if you're DM and you have UP2A-DM on your V class, it's still coded incorrectly. You need to make sure UP2A-DM is attached to the G segment.
Apr 9, 2012, 1:39 pm
#24
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742
Apr 9, 2012, 1:53 pm
#25
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
Keep in mind that when you use priority WL (for SWU use) you will have two segments showing. One will be your coach class (eg YBMH etc) which will be requesting a V upgrade.
The other will show G class (for domestic SWU). You need to make sure that the correct code is assigned correctly for the right segment.
For instance, if you're DM and you have UP2A-DM on your V class, it's still coded incorrectly. You need to make sure UP2A-DM is attached to the G segment.
The other will show G class (for domestic SWU). You need to make sure that the correct code is assigned correctly for the right segment.
For instance, if you're DM and you have UP2A-DM on your V class, it's still coded incorrectly. You need to make sure UP2A-DM is attached to the G segment.
Apr 9, 2012, 2:10 pm
#26
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742
You do realize we are talking about DeltaMatic here???? What is logical doesn't apply to that system...
Apr 10, 2012, 6:07 am
#27
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Keep in mind that when you use priority WL (for SWU use) you will have two segments showing. One will be your coach class (eg YBMH etc) which will be requesting a V upgrade.
The other will show G class (for domestic SWU). You need to make sure that the correct code is assigned correctly for the right segment.
For instance, if you're DM and you have UP2A-DM on your V class, it's still coded incorrectly. You need to make sure UP2A-DM is attached to the G segment.
The other will show G class (for domestic SWU). You need to make sure that the correct code is assigned correctly for the right segment.
For instance, if you're DM and you have UP2A-DM on your V class, it's still coded incorrectly. You need to make sure UP2A-DM is attached to the G segment.
But I agree with AJDelvarno. This shouldn't be this hard.
Apr 10, 2012, 7:58 am
#28
Join Date: Dec 2006
Location: ORD/MDW
Programs: DL DM; SPG Gold
Posts: 1,733
Let me know if I'm worng but I would assume that just seeing this on my itinerary should make me confident that 1. an SWU has been applied and therefore there is a UP2B (plat) applied somewhere and 2. because it says G waitlist, this UP2B is attached to G. Right?
Apr 16, 2012, 12:25 pm
#29
Suspended
Join Date: Feb 2004
Location: Washington DC
Programs: Delta Diamond, United IK, AA LifPLT, Hyatt Globalist, IHG PLT AMB, SPG Gold, Marriott Gold, Hilton G
Posts: 1,169
Very confused
I am now very confused as folks are using different terms in this thread. I currently am waitlisted as a PM for a Z SWU btw JFK-SFO.
My reservations appears as follows:
First flight listed is waitlisted flight.
JFK to SFO/ Date
5:30 JFK 9:14p SFONonstop 6h44m DL6 Business(Z)Select Seats UpgradeReq
Terminaal 2 Waitlisted
JFK to SFO/ Date
5:30 JFK 9:14p SFO Nonstop 6h44m DL6 Economy(K) 21C UpradeReq
Should the Z upgrade segment say upgrade requested, should it say priority waitlist?
Thanks.
Apr 16, 2012, 1:10 pm
#30
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
The same happened to me, and was told by 4 seperate individuals at Delta that full Y is before SWU's.
This whole UP2A priority is FT folklore. Someone stated it as true and everyone believes it. There never has been any proof of actual Delta policy to this point.