Skymiles Change Rumor?
Oct 12, 2012, 3:14 am
#2746
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
http://www.flyertalk.com/forum/delta...bru-mxp-4.html
Oct 17, 2012, 10:44 am
#2747
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.
How long did DL actually honor the promise of the grandfathered value?
How long did DL actually honor the promise of the grandfathered value?
Oct 17, 2012, 1:02 pm
#2748
Join Date: Jan 2010
Location: CT
Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)
Posts: 2,026
There was a point that miles expired. They do not right now.
There is always ways to keep miles from expiring (hotel partners, credit cards, etc) so it is in the hands of and up to the individual to ensure this.
There is always ways to keep miles from expiring (hotel partners, credit cards, etc) so it is in the hands of and up to the individual to ensure this.
Oct 17, 2012, 1:17 pm
#2749
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I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.
How long did DL actually honor the promise of the grandfathered value?
How long did DL actually honor the promise of the grandfathered value?
Oct 17, 2012, 1:22 pm
#2750
Join Date: Feb 2008
Location: JFK,ATL,LGA (the rest of the world follows)
Programs: DL KM/DM/2MM (NH Plat emeritus, CO Plat emeritus, and no place like home)
Posts: 3,190
... otherwise known as Skymiles management
http://prntscr.com/h75uf
Didn't think it deserved its own thread
Maybe I am too cynical, but I can't see how such turnover could bring good news to the passengers
is jeff even still around?
One can only guess why or how we have so many postings over a month - but somehow I see this as alignment with corporate drive to maximize shareholder value :/ on the back of customers
Or maybe, good things are indeed coming, and the skymiles program makes strides to actually become best in class (for frequent flyers). hah
http://prntscr.com/h75uf
Didn't think it deserved its own thread
Maybe I am too cynical, but I can't see how such turnover could bring good news to the passengers
is jeff even still around?One can only guess why or how we have so many postings over a month - but somehow I see this as alignment with corporate drive to maximize shareholder value :/ on the back of customers
Or maybe, good things are indeed coming, and the skymiles program makes strides to actually become best in class (for frequent flyers). hah
One position I know is a result of a scheduled retirement, but I was surprised to see that medallion program manager opening. What happened to the gentleman that was in that position? I thought he was there for the Freddie awards few months ago... http://www.freddieawards.com/attendees.php
Oct 17, 2012, 1:28 pm
#2751
Join Date: Mar 2008
Programs: DL BA Amex
Posts: 916
So if there are drastic changes coming to the program next year, is it really necessary to burn DL miles now? If DL grandfathers the old miles, even for a couple - few years, their value won't vanish right away.
Oct 17, 2012, 1:34 pm
#2752
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If this is true, then DL should offer an inflexible fare on which SWUs can be applied. It could be more expensive or have more restrictions than existing fares, so that there is some addition to the fare for the privilege of upgrading. Or DL could allow upgrades into BE from H fares with a copay.
Oct 22, 2012, 11:42 pm
#2753
Suspended
Join Date: Dec 2010
Location: LAX
Programs: DM
Posts: 1,067
The Loyalty Program is comprised of two projects that seek to increase revenue and customer loyalty along with
decreasing liability related to unused award miles. Coordinated communication to the general public regarding the
intentions of these changes is paramount to acceptance.
Revenue Based Mileage Accrual (RBMA) project shifts the basis for awarding miles to a revenue based accrual approach
Release 0: Support the communication/announcement of upcoming SkyMiles program changes (targeted 1Q12).
Will no longer display distance flown miles for departures after new miles accrual effective date (targeted for 3Q12)
Release 0.5: Provide Mileage Calculator to calculate approximate revenue based mileage accrual based on travel
after launch ((targeted 2Q12)
Release 1: Convert SkyMiles System from flown miles to revenue based mileage accrual (3Q12)
Release 2: Reward SkyMiles members with miles for all non-air purchases (i.e. SkyClub, Seats) (currently On Hold)
Fare Based Award Ticket Redemption (FBATR) project
Fast Track Release – Provides limited base functionality to align with the Polaris Chicago release timing
Phase I at Launch introduces Fare Based Award Redemption Model, Single Shopping Experience for Customer, New Award Inventory Controls, Cash + Miles Award Redemption Product, Award Redemption for OA, Modifications to the automated Award Refund, Redeposit, and Reissue and Exchange Process
Phase II – After Launch includes Bid for Price Award Redemption Product, Buy It Now Award Redemption Product, Volume Discount Award Redemption Product, Modifications to SkyMiles Branded Mileage Upgrade Products, and Modifications to SkyMiles System-Wide Upgrade Certificates
decreasing liability related to unused award miles. Coordinated communication to the general public regarding the
intentions of these changes is paramount to acceptance.
Revenue Based Mileage Accrual (RBMA) project shifts the basis for awarding miles to a revenue based accrual approach
Release 0: Support the communication/announcement of upcoming SkyMiles program changes (targeted 1Q12).
Will no longer display distance flown miles for departures after new miles accrual effective date (targeted for 3Q12)
Release 0.5: Provide Mileage Calculator to calculate approximate revenue based mileage accrual based on travel
after launch ((targeted 2Q12)
Release 1: Convert SkyMiles System from flown miles to revenue based mileage accrual (3Q12)
Release 2: Reward SkyMiles members with miles for all non-air purchases (i.e. SkyClub, Seats) (currently On Hold)
Fare Based Award Ticket Redemption (FBATR) project
Fast Track Release – Provides limited base functionality to align with the Polaris Chicago release timing
Phase I at Launch introduces Fare Based Award Redemption Model, Single Shopping Experience for Customer, New Award Inventory Controls, Cash + Miles Award Redemption Product, Award Redemption for OA, Modifications to the automated Award Refund, Redeposit, and Reissue and Exchange Process
Phase II – After Launch includes Bid for Price Award Redemption Product, Buy It Now Award Redemption Product, Volume Discount Award Redemption Product, Modifications to SkyMiles Branded Mileage Upgrade Products, and Modifications to SkyMiles System-Wide Upgrade Certificates
Oct 23, 2012, 9:19 am
#2755
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Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.
How long did DL actually honor the promise of the grandfathered value?
How long did DL actually honor the promise of the grandfathered value?
The management lie was "Old Miles will always be Old Miles."
IIRC, the two-tiered system lasted a few years.
Hint: get really nervous when you hear absolute assurances from DL management. As in "Flying Colonels get lifetime Crown Room membership."
Oct 23, 2012, 10:49 am
#2756
Join Date: Sep 2000
Location: Berlin, Germany
Programs: DL DM/2MM, UA PE, HH Gold
Posts: 1,080
I wasn't around the last time the Skymiles program was changed. Were the old mile (and their value) grandfathered? I think I have read that it was promised that their value would be retained, but were eventually stripped of their value.
How long did DL actually honor the promise of the grandfathered value?
How long did DL actually honor the promise of the grandfathered value?
Nov 11, 2012, 9:44 pm
#2757
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Location: Bye Delta
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Okay, EoS, do your worst. I've burned about three quarters of a million SkyMiles this year and my balance is now down to 4 digits. Finished it off with an 11 CPM int'l J redemption for next year. (Never mind that between abysmal availability, AF/KL restrictions, and the award calendar, it took 8 hours of searching on DL to find what UA and their partners offered in large quantities and easily bookable in 5 minutes.)
I'm ready for you.
I'm ready for you.
Nov 13, 2012, 4:03 pm
#2759
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Join Date: May 2008
Location: CHA, MAN;
Programs: Delta DM 1 MM; Hz PC
Posts: 11,169
I wondered how long it would be before this thread got bumped again. Glad it was not me responsible for the bumping. Anyway, 7weeks before year end and loads of new DL social media members can you at least give us a hint when the timing of any announcement (good or bad) will be?
Nov 29, 2012, 11:43 pm
#2760
Join Date: Sep 2008
Location: LAX
Programs: UA Plat (farewell DL :-<),Hilton Gold, Starwood Gold
Posts: 244