FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Why can’t business class award seats be booked on Delta.com for Air France flights? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1325738-why-canit-business-class-award-seats-booked-delta-com-air-france-flights.html)

RealHJ Apr 19, 2012 1:30 pm

Another theory: AF doesn't want to give out any more award business seats before FBATR roll-out (which would mean it's quite close), that will charge many fold more for them at 1cpm valuation.

This is the worst case scenario, but plausible.

lseflyer Apr 19, 2012 1:35 pm

So what we saw about a month ago wasn't a glitch, but getting ready for another stealth devaluing. There will probably be an occasional upgrade to be found, so they can still advertise a benefit, but it probably will be very hard to find them in practice.

michael_v Apr 27, 2012 2:43 pm

It appears that the "search by schedule" functionality is not working correctly, but the "search by price" is. For example, when searching SLC-MRU by price as RT 2/26 - 3/5/13, I get flights for 120,000 miles in business. When trying to search segment by segment by schedule SLC-CDG-MRU-CDG-SLC, it fails to retrieve business seats for the 2nd segment, CDG-MRU on 2/7/13.

bajrbajr Apr 27, 2012 2:57 pm

can availability still be found (USA-Europe) via the Asian reservation call centers?

raiz Jul 14, 2012 3:57 pm

Can't book partner travel - Again!!
 
Seems this bug is back. I've been trying to book a flight on AF/KLM and each time, delta.com shows availability, allows me to select the segments, till I reach the confirmation page which displays:

"We're sorry. One or more of the flights you selected just sold out. Please search again to view and select alternate flights."

It's coming up consistently on ALL the flights I have checked, including AS.

I even tried calling, and although the rep was able to see the AS flights, she was not able to book it, saying that AS would not confirm. In the case of the AF segment the DL rep says she could not "see" availability, even though both AF and DL.com shows available.

Has anyone booked a partner award flight lately?

raiz Jul 14, 2012 4:08 pm

Seems that economy can still be booked.. Limited to J on KLM/AF/AS.. I haven't checked others

anotherTCKid Jul 14, 2012 4:13 pm

Just earlier this week I booked AF/AZ flights from JFK-FCO in September at the low award level. Found "Classic" award flights on FB and booked them on the phone with DL

Personally, I usually would not trust the website to book award flights, so if you can't, just move onto the phone.

raiz Jul 14, 2012 4:44 pm

The thing is, I am finding availability on FB but can't book either on the website or on the phone.

zh Jul 15, 2012 7:50 am


Originally Posted by raiz (Post 18930530)
The thing is, I am finding availability on FB but can't book either on the website or on the phone.

RAIZ, did you call DL in USA or Singapore? As posted many times, people have found Singapore agents much better able to find and book. I had the same experience a while back in getting 2 business tickets on AZ. Only Singpore call centre was able to find and book them for me.

ZH

3Cforme Jul 15, 2012 8:26 am


Originally Posted by raiz (Post 18930530)
The thing is, I am finding availability on FB but can't book either on the website or on the phone.

ExpertFlyer's representative has offered to investigate anomalies between AF and DL award availability. See post #1141.

http://www.flyertalk.com/forum/delta...awards-77.html

raiz Jul 15, 2012 9:10 am


Originally Posted by zh (Post 18932694)
RAIZ, did you call DL in USA or Singapore? As posted many times, people have found Singapore agents much better able to find and book. I had the same experience a while back in getting 2 business tickets on AZ. Only Singpore call centre was able to find and book them for me.

ZH

ZH, thanks for reminding me of that workaround. Will try and report back

Jac747 Jul 15, 2012 10:57 am

I am having the same problem trying to book biz AF in Oct and Nov.-always get the message of one or more of the flts have sold out no matter what combination or gateway I put in.

ABG Jul 17, 2012 2:55 pm

Can someone explain this to me

AF 347 P6 F6 J9 C9 D9 I9 Z9 O9 W9 S9+YULCDG1955 0835
AF 349 J9 C9 D9 I9 Z9 O9 W9 S9 A9 Y9+YULCDG2300 1135

Delta.com and the call center says nothing available

ma91pmh Jul 17, 2012 3:23 pm


Originally Posted by ABG (Post 18949499)
Can someone explain this to me

AF 347 P6 F6 J9 C9 D9 I9 Z9 O9 W9 S9+YULCDG1955 0835
AF 349 J9 C9 D9 I9 Z9 O9 W9 S9 A9 Y9+YULCDG2300 1135

Delta.com and the call center says nothing available

Seems like a clear block.

Didn't the last problem occur at the turn of the last quarter too?

mnredfox Jul 17, 2012 8:59 pm


Originally Posted by ABG (Post 18949499)
Can someone explain this to me

AF 347 P6 F6 J9 C9 D9 I9 Z9 O9 W9 S9+YULCDG1955 0835
AF 349 J9 C9 D9 I9 Z9 O9 W9 S9 A9 Y9+YULCDG2300 1135

Delta.com and the call center says nothing available

I had something like this happen to me too. Check with AF.us, and if AF.us and EF don't agree send EFV a PM.


All times are GMT -6. The time now is 4:20 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.