Zone "Sky"
Mar 9, 2012, 7:38 am
#47
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They should board FO's in zone 1 and am ex in zone 2 and then general boarding zones 3 and up.
Mar 9, 2012, 7:44 am
#49
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Instead of wasting all the time and money on something like this, why doesn't Delta invest that time and money into something more useful like improving their IT or allowing you to upgrade using miles on their site?
Mar 9, 2012, 7:45 am
#50
Suspended
Join Date: Dec 2011
Location: RDU
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I do not know which pissed me off more, the fact that they changed this into an absurdly confusing process now, when the old process made complete sense, or that when they had a chance they left all the Amex medallions (FO) with all the people who pay $85 a year for a credit card. Either way thanks Delta for yet another screw job. Though like it will matter to complain because no one from Delta actually reads this board.
Mar 9, 2012, 7:47 am
#51
Join Date: Oct 2007
Location: Atlanta, GA
Programs: Delta, Hilton, Hertz
Posts: 458
I am a silver and initially was furious. I have been silver for about 5 years or so. I have pretty much stopped flying Delta exclusively. Due to rollover I'll likely be silver again next year, but probably not after that. The benefits of being a card holder pretty much remove the need for me to retain the status. When I'm doing east coast leisure flying I try to find the best deal. I guess you can say that Delta forced me to treat them as a commodity due to the medallion inflation combined with "enhancement".
Mar 9, 2012, 8:13 am
#53
Join Date: Sep 2011
Location: Atlanta, GA (KATL)
Programs: Delta SkyMiles KM, Sky Club/Priority Pass, SPG Gold, HHonors Gold
Posts: 458
I flew out of SFO the day the new process took hold-the GAs realized about halfway through boarding they needed to use the new system which added to the confusion. However, I watched a few other flights board and the new system seemed to work out fine. Give it a few weeks for most people to get with the program and things should start to settle down (re. excessive gate lice).
Mar 9, 2012, 8:20 am
#54
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
Or they could stick with the current theme and do something like:Edit: For example, at the gate it would sound something like this: "Now that everyone in the sun, sky, and bird zones has boarded, we would like to continue boarding with all dogs at this time. If you are dirt, we'll be calling for you momentarily after the dogs finish boarding."
- Sun
- Sky
- Bird
- Dog
- Dirt
Mar 9, 2012, 8:34 am
#55
Join Date: Aug 2009
Location: MSP
Programs: Delta Gold Medallion, Sky Club
Posts: 589
Agreed. FO's should be able to board and stow their carry-on's before the Amex holders. Since DL promissed Zone 2 boarding to Amex holders, they wouldn't be violating this agreement.
Mar 9, 2012, 8:39 am
#56
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I wouldn't be surprised if they start giving sky priority security line access to am ex cardholders within the next five years.
Mar 9, 2012, 8:54 am
#57
Join Date: Oct 2009
Location: MCO
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Thought the old boarding process was okay just with numbers but maybe in the rush, some GA's were letting through too many 4's with zone 2 boarding so they figured it would be easier to spot a zone number when a name (PREM or SKY) is the boarding zone.
Mar 9, 2012, 9:52 am
#58
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
As Miss Cleo and the Psychic Friends Network are no longer with us, what is DL's method of informing both their customers and their employees of these corporate brainstorms?
Mar 9, 2012, 10:01 am
#59
Join Date: Jul 2010
Location: SUX
Programs: BA Silver; HHonors Gold; SPG Gold; Points but dirt with everyone else
Posts: 8,050
Judging by many of the comments, part of the problem is this opened up some old wounds, eg, FO vs AmEx. But I agree with others that it also raises questions with a name like SKY.
Thought the old boarding process was okay just with numbers but maybe in the rush, some GA's were letting through too many 4's with zone 2 boarding so they figured it would be easier to spot a zone number when a name (PREM or SKY) is the boarding zone.
Thought the old boarding process was okay just with numbers but maybe in the rush, some GA's were letting through too many 4's with zone 2 boarding so they figured it would be easier to spot a zone number when a name (PREM or SKY) is the boarding zone.
Mar 9, 2012, 10:29 am
#60
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
I did "overhear" an FO going ballistic yesterday at the gate in RDU as we were boarding the 7:45 pm flight. She was saying to anyone who was within earshot, which was most of the gate area, that this is just another example of how DL mistreats FOs. Whether this is true or not (I don't know) DL has done something that appears that way to some of its more frequent customers.