Syzygies

Here's a great Post from a related thread, giving links to Delta's COC, and their "Customers Requiring Extra Space" policy. Easy enough to make a sheet with the relevant screen grabs from both, and carry three copies as one travels. One for the FA, one for the passenger, and one to keep when the others disappear.

I read a great essay last month about negotiating in such situations; I wish I'd saved the link. However, simply going through the mind exercise of imagining such a brilliant essay exists, and trying to imagine the takeaway message, is probably enough: Most people who get all worked up and say they'll sue aren't going to do so. If someone's actual goal is to either be accommodated or to lay the groundwork for a successful lawsuit, they are calmly and methodically collecting all necessary data for the latter, while displaying a better understanding of the rules than anyone empowered to enforce them. Think with your best poker-table skills how you would recognize the person more likely to actually sue, then be that person. Above all, maintain the unflappable calm of someone who is paid very well to handle stressful situations.

The above prop will help.

tennessetom

pvn

From the article

Whatttttt

puddinhead

spamkiller

First, if you are threatening a FA, this would not work. As the employer of the FA, Delta would likely be required to defend and indemnify the FA. I don't know, but I suspect that Delta may have an extra $25k to pay an attorney. Even when doing this to an individual, they may have insurance which would defend and indemnify. Once, when I sent a demand letter to a spammer, he told me not to talk about suing, just do it. I did it on a Monday, served on a Wednesday, and picked up a settlement check on a Thursday -- Faster settlement ever.

CHOPCHOP767

That's one way of showing DL what happens when your GUC does not clear

pvn

I wonder how often puddinhead threatens to sue people. It sounds like it's a pretty regular occurrence.

zitsky

Yes it does. Threatening people to get what you want. Interesting.

spamkiller

Do or not do. There is no threat. Lots of people threaten. Most of them are empty.

davetravels

Some people want to have their puddin', and eat it, too!

zitsky

1.  
   • a statement of an intention to inflict pain, injury, damage, or other hostile action on someone in retribution for something done or not done.
     "members of her family have received death threats"synonyms:threatening remark, warning, ultimatum
     "Maggie ignored his threats"

MSPeconomist

sethb

Above the neck, yes.

greggarious

So you would have gotten yourself arrested for disobeying flight crew? Interesting strategy

sig05

That holds as much water as an elementary school kid saying my dad will own your dad.