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Old Feb 12, 2012, 4:02 pm
  #1  
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Join Date: Apr 2010
Location: BHM LEX NYC
Programs: 3MM DM, DL Reserve, HH Diamond, Nat Exec Elite, SPG, PC, etc...
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Null - Status?

Just logged on to snag a flight to PHL and my history is gone and my status says NULL. Called up the Diamond Line and she sees the same thing. Tried a search but didn't see anything.

Anyone ever seen this before?
JesseRohr is offline  
Old Feb 12, 2012, 6:42 pm
  #2  
 
Join Date: Jan 2005
Posts: 664
Originally Posted by JesseRohr
Just logged on to snag a flight to PHL and my history is gone and my status says NULL. Called up the Diamond Line and she sees the same thing. Tried a search but didn't see anything.

Anyone ever seen this before?
yes, saw it today on my account as well. Stayed that way for several hours but has since corrected itself.
gsorob is offline  
Old Feb 12, 2012, 7:09 pm
  #3  
 
Join Date: Dec 2010
Location: PA, NJ
Programs: DL FO MM, AA EXP MM, IHG Spire, Marriott Gold, HH Diamond, Hertz Presidents Circle
Posts: 282
I got two Pageonce alerts last week: Balance changed to “0”, and Status changed to Null. I immediately panicked , thinking my account was hacked, but when I logged on to Delta.com, everything was as it should be. The next day I got two more Pageonce alerts, Balance changed to xxx.xxx miles, Status changed to Diamond.
BergerPHL is offline  
Old Feb 12, 2012, 8:44 pm
  #4  
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Join Date: Apr 2010
Location: BHM LEX NYC
Programs: 3MM DM, DL Reserve, HH Diamond, Nat Exec Elite, SPG, PC, etc...
Posts: 440
Pageonce kicked me the email alert as well. Mine still shows Null but I got the upgrade email for my flight Friday. Weird.
JesseRohr is offline  
Old Feb 13, 2012, 12:24 am
  #5  
 
Join Date: Jan 2011
Location: DFW...at the moment
Programs: AA EXP, SPG Plat, Hyatt Diamond, HH gold
Posts: 609
Don't worry--probably just DL IT at work again.
Zomba is offline  
Old Feb 13, 2012, 8:09 am
  #6  
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Join Date: Apr 2010
Location: BHM LEX NYC
Programs: 3MM DM, DL Reserve, HH Diamond, Nat Exec Elite, SPG, PC, etc...
Posts: 440
My status has returned but my history has vanished along with my certificates.

ID10T error.
JesseRohr is offline  
Old Feb 13, 2012, 8:12 am
  #7  
FlyerTalk Evangelist
 
Join Date: Aug 2001
Location: Finally back in Boston after escaping from New York
Posts: 13,644
Originally Posted by Zomba
Don't worry--probably just DL IT at work again.
Well, that's what happens when you forget to give the gerbil his pellets.

Mike
mikeef is offline  
Old Feb 13, 2012, 10:11 am
  #8  
 
Join Date: Mar 2011
Programs: Delta Ballast Medallion, Card Carrying Honorary KM
Posts: 553
All your Mileage/Status are belong to us!*


Yeah, it's just a case of the hamster falling off the wheel in IT - They are very aware of it and are chasing the little booger down as we type. Last I heard, they had started a biscoff trail so all should be up and running shortly.





*(for the humour impaired see AYBABTU )
NWA/Deltaflygirl is offline  


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