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no upgrades on AF to O from S unless T-Atlantic

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no upgrades on AF to O from S unless T-Atlantic

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Old Jan 5, 2012, 1:51 pm
  #1  
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no upgrades on AF to O from S unless T-Atlantic
Have to interrupt my South Africa vacation for a family emergency.

Called plat desk to confirm that I need to buy S in order to upgrade to available O. Buy the ticket JNB-CDG in S.

now I'm told upgrades on AF are only valid on transatlantic flights.

Is this correct or should I call again?
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Old Jan 5, 2012, 2:22 pm
  #2  
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That is how it's documented for SWUs. Here's a link:

http://www.delta.com/skymiles/about_...erts/index.jsp
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Old Jan 5, 2012, 2:23 pm
  #3  
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Per the site referenced below, no, but I think it has happened before...

http://www.flyertalk.com/forum/delta...rance-klm.html

Delta SWU's SITE
Systemwide Upgrade Certificates redemption on Partners:

Medallion member must contact Delta to book the upgrade reservation.
Seats are subject to availability and may not be available on all flights or in all markets.
Waitlist and standby not permitted.

Redemptions on KLM – Royal Dutch Airlines

Valid on all flights operated by KLM.
One-way upgrade from published Economy fares in M, B, S, or X class to Business class. Valid for travel through May 31, 2011.
One-way upgrade from published Economy fares in Y, B, M, or U class to Business class. Valid for travel on and after June 01, 2011.

Redemptions on Air France

Valid on most transatlantic flights operated by Air France.1
One-way upgrade from Economy when booked in Y,B, K, or M class to Premium Voyageur class. Valid for travel through May 31, 2011.
or
One-way upgrade from Premium Voyageur to Business when booked in S,A, or W class. Valid for travel through May 31, 2011.

One-way upgrade from Economy when booked in Y, B, or M class to Premium Voyageur class. Valid for travel on and after June 01, 2011.
or
One-way upgrade from Premium Voyageur when booked in S or W class to Business class. Valid for booking on and after June 01, 2011.

Please review your certificate for full terms and conditions.

1Not valid on AF operated 747 aircraft flights; only valid on flights with the Premium Economy Cabin.
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Old Jan 5, 2012, 2:32 pm
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You can upgrade from S to O using miles, regardless of destination. However, SWU certificates are restricted to transatlantic segments.
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Old Jan 5, 2012, 3:08 pm
  #5  
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Originally Posted by akonradi
You can upgrade from S to O using miles, regardless of destination. However, SWU certificates are restricted to transatlantic segments.
akonradi,

I am only speaking from dl.dumb...referenced below...but it looks like S->O upgrade is still only TATL.

Please update if I'm missing something...

robin

DL Award & Upgrade Mileage

You can use your miles for a one-class upgrade on most Delta operated flights. Mileage upgrade awards do not apply on all fares. To view the miles needed, see Delta Upgrade Awards.

SkyMiles members can also use miles to upgrade to Business class when flying on a full fare economy class (Y) ticket on many of our SkyTeam member airlines. In addition, as a result of our enhanced relationship with KLM and Air France, SkyTeam mileage upgrades can now be used on the following KLM and Air France booking classes. On KLM operated flights: Upgrade from economy Y, B, M, and U classes to Business class. On Air France operated flight: Economy Y, B, and M class to Premium Voyageur class only on Transatlantic flights. Premium Voyageur W and S class to Business class only on transatlantic flights, except for 747 aircraft equipped flights. Upgrade request has to be done 24 hours before the departure for Air France and KLM operated flights. You will need to contact a Delta reservations agent by phone for more details and to process this upgrade request.
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Old Jan 5, 2012, 3:09 pm
  #6  
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OP - You may want to try another agent...it couldn't hurt.
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Old Jan 5, 2012, 3:19 pm
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Originally Posted by rwoman
akonradi,

I am only speaking from dl.dumb...referenced below...but it looks like S->O upgrade is still only TATL.

Please update if I'm missing something...

robin
It indeed is not listed on Delta's website, however S --> O can be done as a SkyTeam Mileage Upgrade.

I processed one in September for SEA-CDG-NRT. It took multiple calls to SMS to get a knowledgable agent, but it did go through without issue.
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Old Jan 5, 2012, 3:37 pm
  #8  
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Originally Posted by akonradi
It indeed is not listed on Delta's website, however S --> O can be done as a SkyTeam Mileage Upgrade.

I processed one in September for SEA-CDG-NRT. It took multiple calls to SMS to get a knowledgable agent, but it did go through without issue.
I knew I'd read something at SOME point!!

Thanks!
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Old Jan 6, 2012, 3:47 am
  #9  
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I think many have gotten UG's on intra-EU flights if connecting with a TATL flight. And others have gotten EU-ME/Asia flights too. YMMV
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Old Jan 6, 2012, 5:23 am
  #10  
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Update: spoke to another agent. In O on delta system. But still S on AF.
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Old Jan 6, 2012, 6:06 am
  #11  
TTT
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Originally Posted by Petercbm
Update: spoke to another agent. In O on delta system. But still S on AF.
Did they reissue your ticket while you were on the phone? IIRC, AF requires immediate reissue of the ticket when upgrading.
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Old Jan 6, 2012, 8:44 am
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Originally Posted by TTT
Did they reissue your ticket while you were on the phone? IIRC, AF requires immediate reissue of the ticket when upgrading.
I second that. Call back and ask to be transfered to reissue desk or skyteam desk for immmediate reissue.
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Old Jan 6, 2012, 9:10 am
  #13  
 
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Originally Posted by akonradi
It indeed is not listed on Delta's website, however S --> O can be done as a SkyTeam Mileage Upgrade.

I processed one in September for SEA-CDG-NRT. It took multiple calls to SMS to get a knowledgable agent, but it did go through without issue.
May I ask how many miles for the two segment?

Also, Delta-purchased W fare of an AF-operated TATL qualify for SWU upgrade to O. Would delta-purchased W fare of an AF premium economy on non TATL also qualify for miles upgrade? Delta W is notoriously cheaper than AF W and S fares...
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Old Jan 6, 2012, 10:04 am
  #14  
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Update -- worked. My first 380 flight!! In j.
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Old Jan 6, 2012, 11:50 am
  #15  
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Originally Posted by Petercbm
Update -- worked. My first 380 flight!! In j.
Be excited, I just flew my first AF flight on the 388 and loved it. Much better than DL in service, attitude, and plane. Only DL's lie flats beat the angled lay flats by AF.
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